Jobs in the United States

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Added 1 min ago
Principal Network Engineer, AI Infrastructure (Starshield)
SpaceX
Washington, DC
As a Principal Network Engineer you will drive the operation, build and deployment of the Starshield data center network, which supports critical national security missions. You and your…
Added 1 min ago
IG
Sr. Network Engineer
Insight Global
Nashville, TN
- From $40 USD / hour
We are seeking an experienced Senior Network Engineer to design, implement, maintain, and troubleshoot enterprise network infrastructure. This individual will support the reliability,…
Added 1 min ago
IG
TSSCI Senior Network Engineer
Insight Global
Arlington, VA
- From $80 USD / hour
We are seeking a TS/SCI-cleared Senior Network Engineer to own and support a secure Cisco network environment, including troubleshooting, maintenance, security, and unified communications.…
Added 1 min ago
IG
iOS Developer
Insight Global
Plano, TX
- From $66 USD / hour
…authentication, identity access management, and application security initiatives. The ideal candidate is a senior-level Native iOS engineer with strong experience in Swift, authentication…
Added 1 min ago
Subject Matter Expert I
ARSIEM
Arlington, VA
ARSIEM is looking for a Senior Detection Engineer. The Senior Detection Engineer develops, validates, deploys, and tunes detection logic supporting proactive threat hunting across federal…
Added 2 mins ago
Senior DevOps Engineer
TerraPower LLC.
Bellevue, WA
The Senior DevOps Engineer owns the enterprise DevOps toolchain (GitHub Enterprise, Jenkins, Artifactory, and Xray) and is accountable for maturing DevOps practices across the organization.…
Added 2 mins ago
Senior Systems Infrastructure Engineer/Administrator
Morgan State University
MD
The Senior Systems Infrastructure Engineer is a lead technical position responsible for designing, configuring, maintaining, and securing hybrid IT systems that span on-premises…
Added 2 mins ago
Network Operations & Cybersecurity Engineer
Morgan State University
MD
Lead day-to-day operations, including adds/moves/changes for network access points, peripherals, VOIP handsets, and security appliances. Collaborate with cybersecurity and infrastructure…
Added 3 mins ago
Principal Solution Engineer - Oracle EPM and Hyperion HFM
American Water
Camden, NJ
Perform monthly and yearly administration tasks, including metadata updates, dimension maintenance, data loads, and security provisioning.
Added 3 mins ago
AV Systems Designer/Audio Visual Design Engineer
American Water
Camden, NJ
…conformance with design intent and enterprise standards. The Lead Engineer will partner with a Senior AV Engineer, provide technical guidance, support design and implementation decisions,…
Added 3 mins ago
DevSecOps Engineer (Infra/GitOps)
Zaden Technologies, Inc.
Huntsville, AL
Zaden Technologies is hiring a DevSecOps Engineer to design, build, and manage the infrastructure foundations of our software factory environments. This role emphasizes…
Added 3 mins ago
Senior Solutions Engineer (EST or CST Time Zone)
Netwrix Corporation
Remote, United States
The Presales Senior Solutions Engineer is responsible for communicating and demonstrating the value of Netwrix products and security technologies to customers and business partners. The…
Added 6 mins ago
Sr. Identity Engineer, Google Cloud and DevOps
Vailexa
Remote, United States
Sr. Identity Engineer, Google Cloud and DevOps to support our client as part of its IAM Modernization program. Cloud Platform team and help modernize identity and access management across…
Added 6 mins ago
Cisco Identity Services Engine (ISE) Engineer
Vailexa
Denver, CO · Plano, TX
Position Overview: This six-month contract role is based in Denver, Colorado. The engineer will assess, clean up, and upgrade an existing Cisco Identity Services Engine (ISE) environment…
Added 6 mins ago
Quality Assurance Automation Engineer
ProAg Management, Inc.
MN
Job Title: Quality Assurance Automation Engineer
Added 6 mins ago
CO
Data Engineer II
City of Boise
Boise, ID
- $76,065.6 to $90,322.96 USD / year
The City of Boise is looking for a Data Engineer II who wants to use their technical skills on data that supports real projects and essential services across our community. This position…
Added 8 mins ago
Science & Technology - HPC DevOps Engineer Intern - Summer 2027
Corning
Corning, NY
The HPC DevOps Engineer Intern will support the development and maturation of cloud-bursting capabilities for the organization’s HPC environment. The intern will help build and refine…
Added 8 mins ago
Staff, Data Engineer | Bentonville, Arkansas
Walmart Inc.
United States
Walmart is seeking a Staff Data Engineer to design and implement scalable data solutions that support business objectives across multiple domains. This role involves translating complex…
Added 8 mins ago
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Staff Client Support Engineer
BigID
Remote, United States
- $120,000 to $140,000 USD / year
BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
Added 9 mins ago
Software Products and Platform Engineering Specialist
Accenture
Saint Louis, MO
A highly capable back-end software engineer with experience designing, building, and operating production systems at scale. You are comfortable owning services through the full software…
Added 10 mins ago
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Devsecops Engineer
Actalent
Wilmington, MA
- $70 to $100 USD / hour
Job Title: DevSecOps EngineerJob DescriptionThe DevSecOps Engineer will design, implement, and maintain robust security controls across AWS cloud environments that support connected medical…
Added 10 mins ago
Lead Field Service Engineer – Automation
GE Vernova
Unspecified, VA · Unspecified, CT · Unspecified, DE · Unspecified, NJ · Unspecified, NY · Unspecified, RI · Boston, MA
Safety & Compliance: Adhere strictly to maritime safety protocols, naval security regulations, and environmental health and safety (EHS) standards while working in confined shipboard…
Added 10 mins ago
Lead Field Service Engineer – Drives
GE Vernova
Unspecified, VA · Unspecified, CT · Unspecified, DE · Unspecified, NJ · Unspecified, NY · Unspecified, RI · Boston, MA
As a Lead Field Service Engineer, you will serve as the technical authority for the installation, commissioning, and maintenance of GE’s advanced drive architectures. You will operate with…
Added 10 mins ago
Security Analyst III (Digital Forensics)
INSPYR Solutions
Spring, TX
The Security Analyst III serves as a senior, hands-on technical resource within Security Operations, responsible for advanced threat investigation, digital forensics, malware analysis, and…
Added 11 mins ago
Cybersecurity Analyst
Bertram Capital Management
Remote, United States
You won't be doing this alone. You will work directly with our Cybersecurity Engineer to determine the right technical solutions and recommendations to meet the requirements of each…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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