Jobs in the United States

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Added 3 mins ago
AI
Product Consulting Manager
AiDASH, Inc.
Remote, United States
- $190,000 to $230,000 USD / year
…exceptional business outcomes through our satellite-powered AI…
Added 3 mins ago
Principal Architect
Bounteous
Remote, United States
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design,…
Added 5 mins ago
Associate - Full-Stack Software Developer
New York Life Insurance Co
New York, NY
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable…
Added 5 mins ago
Corporate Vice President - Enterprise Release Governance and Coordination
New York Life Insurance Co
New York, NY
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable…
Added 5 mins ago
Senior Site Reliability Engineer
Taskrabbit
San Francisco, CA
We are looking for a Senior Site Reliability Engineer to join our Site Reliability Engineering team at Taskrabbit and help improve the reliability, scalability, and operational maturity of…
Added 7 mins ago
Principal Product Manager - Tech, Amazon Catalog - Product Relationships
Amazon.com Services LLC
Seattle, WA · New York, NY
…points and obtain feedback. You will partner closely with senior engineering, science, and product leaders to redefine catalog interfaces and policies for variations management, and…
Added 7 mins ago
SI
Product Manager, Ad Tech
Snap Inc.
Los Angeles, CA · Chicago, IL · San Francisco, CA · Palo Alto, CA · NY · Bellevue, WA
- $178,000 to $313,000 USD / year
…measurable growth through advertising on Snap. Our Product and Engineering teams work together to build solutions that deliver impactful results for advertisers. We ensure Snap’s ad…
Added 8 mins ago
Director - Mobile Partner Programs and Services
ASSA ABLOY
Austin, TX
Working with Strategic Alliances, Product, Engineering and regional commercial teams to prioritize partners, capture voice of customer, shape joint plans and convert partner insight into…
Added 9 mins ago
EE
Maintenance Tech - 2nd shift
Express Employment Professionals
Madison Heights, MI
- $26 USD / hour
Added 10 mins ago
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Director, Product Management (Consumer)
Affirm
Remote, United States
- $300,000 to $360,000 USD / year
…a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We…
Added 10 mins ago
Staff GRC Specialist
Blitzy
Cambridge, MA
…auditors and compliance partners. You'll work closely with engineering to cut the interrupt load of security questions and evidence requests, and you'll help teammates do the same. You'll…
Added 11 mins ago
M
Senior Accountant
Metropolis
NY
- $105,000 to $120,000 USD / year
Collaborate cross-functionally with FP&A, Operations, Engineering, Legal, and Tax teams to review business contracts, track capital expenditures, and ensure accurate accounting treatment
Added 12 mins ago
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Principal - Forward Deployed Engineer
GSK
Cambridge, MA
- $205,425 to $342,375 USD / year
GSK's Enterprise AI team builds AI solutions that prove value fast and scale to production. Forward Deployed Engineering is the front of the Enterprise AI delivery pipeline - proving AI…
Added 14 mins ago
VP of Finance and Accounting
Kasa
Remote, United States
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally…
Added 14 mins ago
B
Industrial Maintenance Tech (2nd Shift)
Bosch
West Memphis, AR
- $26.94 to $32.96 USD / hour
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
Added 14 mins ago
Senior Product Manager - US
ALICE Technologies
Remote, United States
Bonus: If you have experience in construction, engineering, or construction tech, you’ll be able to draw on that domain knowledge to shape products that speak directly to the challenges of…
Added 14 mins ago
W
(USA) Director, Quality Assurance
Walmart
Bentonville, AR
- $110,000 to $220,000 USD / year
…process redesign, business continuity, data-driven insights, tech automation - challenging how work is performed and designing scalable, sustainable…
Added 14 mins ago
Junior Site Reliability Engineer
Serrala Group GmbH
United States
Bridging the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems.
Added 14 mins ago
Product Developer, Equipment
VF Outdoor, LLC
United States
Create and maintain accurate product specifications in FlexPLM, including tech packs, BOMs, measurements, construction details, colorways, labeling, and packaging.
Added 18 mins ago
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Technician
Aerotek
Coppell, TX
- $23 USD / hour
Job Title: RME Jam TechJob DescriptionJoin the Reliability & Maintenance Engineering team as an RME Jam Tech and play a key role in keeping material handling and conveyance systems running…
Added 18 mins ago
A
RME Jam Tech (Pay Rate $22/hr)
Aerotek
Fort Wayne, IN
- $22 USD / hour
Job Title: RME Jam TechJob DescriptionAs an RME Jam Tech, you will play a key role in the Reliability & Maintenance Engineering team by supporting critical project initiatives across…
Added 18 mins ago
A
RME Jam Tech
Aerotek
Fresno, CA
- $22 USD / hour
Job DescriptionJoin a dynamic Reliability & Maintenance Engineering team where you play a key role in keeping critical material handling systems running smoothly. In this hands-on technical…
Added 18 mins ago
A
RME Robotics Tech
Aerotek
Coppell, TX
- $23 USD / hour
Job Title: RME Jam TechJob DescriptionJoin the Reliability & Maintenance Engineering team as an RME Jam Tech and play a key role in keeping material handling and conveyance systems running…
Added 18 mins ago
A
RME Jam Tech
Aerotek
Pontiac, MI
- $23 USD / hour
Job Title: RME Jam TechJob DescriptionJoin the Reliability & Maintenance Engineering team in a hands-on technical role that keeps critical conveyance and material handling systems running…
Added 18 mins ago
A
General Laborer
Aerotek
Windsor, CT
- $24 USD / hour
Job Title: RME Jam TechJob DescriptionJoin the Reliability & Maintenance Engineering team as a hands-on RME Jam Tech, where you will play a critical role in keeping material handling and…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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