Jobs in the United States

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Added just now
Senior Technical Advisor
HDR
Lansing, MI · MI · Ann Arbor, MI · Grand Rapids, MI
Ability to serve as a trusted advisor during project pursuits, proposal development, strategic planning, and technical quality reviews.
Added just now
Software Development Engineer in Test II (SDET II)
Verisk | Verisk
Jersey City, NJ
…work closely with a small number of agile teams serving as the Software Development Engineer in Test and drive all processes and tools used to achieve automated regression & functional…
Added just now
A
Software Engineer
Actalent
Irvine, CA
- $70 USD / hour
Software Engineer II Next-Generation Embedded & AI-Driven Platform Development
Added just now
Jr Electrical Design Engineer
Actalent
Cedar Park, TX
Job Title: Junior Electrical Design EngineerJob DescriptionThe Junior Electrical Design Engineer supports the planning, design, and documentation of electrical infrastructure for…
Added just now
Sr Electrical Design Engineer
Actalent
Cedar Park, TX
Perform power system studies, including load flow, short circuit, voltage drop, arc flash, motor starting, and power quality analyses using appropriate modeling software.
Added 1 min ago
Senior Software Engineer - EQ Derivatives Pricing & Risk
Millennium
New York
7+ years of professional experience as a server-side software engineer.
Added 1 min ago
Senior Technical Advisor
HDR
Lansing, MI · MI · Ann Arbor, MI · Grand Rapids, MI
Ability to serve as a trusted advisor during project pursuits, proposal development, strategic planning, and technical quality reviews.
Added 1 min ago
Staff Software Architect
CVS Health
Hartford, CT · Little Rock, AR · Denver, CO · Atlanta, GA · Springfield, IL · Annapolis, MD · Raleigh, NC · Concord, NH · Trenton, NJ · Harrisburg, PA · Providence, RI · Austin, TX · Richmond, VA
…purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family…
Added 2 mins ago
Lead Systems Engineer - Tolling Delivery
Kapsch TrafficCom USA Inc.
Austin, TX
As Lead Systems Engineer, you'll hold the highest level of technical ownership on our Systems Engineering track, joining a dispersed, cross-disciplinary team of hardware, software, and…
Added 2 mins ago
Software Engineer III | Security
ExtraHop
Seattle, WA
Experience developing and deploying code for enterprise software applications with emphasis on code quality and maintainability
Added 3 mins ago
Powertrain Project Lead Engineer
PACCAR
Lewisville, TX
PACCAR Global Powertrain is hiring a motivated Powertrain lead engineer with controls experience. This position is based in Lewisville, TX.
Added 4 mins ago
Senior Bioinformatics Software Engineer
Baylor Genetics
Remote, United States
The Senior Bioinformatics (BI) Software Engineer holds a critical technical role, responsible for designing, developing, and maintaining scalable and efficient software solutions for Baylor…
Added 5 mins ago
Project Engineer - EHS Management Systems
Langan Engineering & Environmental Services
Phoenix, AZ
…through the organizational change management process, evaluating software systems, designing and enhancing software solutions, training system users, and coordinating system maintenance and…
Added 5 mins ago
Associate Software Engineer
Keyfactor, Inc.
Remote, United States
The Associate Software Engineer designs, implements, and maintains software code bases. This entry level role involves writing code, debugging, and learning fundamental software engineering…
Added 7 mins ago
Senior Java Developer
TCC Toyota Motor Credit Corporation Company
Plano, TX
Toyota Financial Services Enterprise Platforms team is seeking a highly motivated Senior Software Engineer to help our growing Enterprise platform needs. The Senior Java Developer will…
Added 7 mins ago
Electrical Design Engineer
Amron Internation Diving Supply
Vista, CA
Amron is hiring a full-time Electrical Design Engineer for the design and development of miscellaneous electronic products with an emphasis on analog/digital communication/intercom…
Added 8 mins ago
Research Engineer, Agentic Infrastructure, liftlab - Stanford Law School
Stanford
Stanford, CA
Stanford Law School’s Legal Innovation through Frontier Technology Lab (liftlab) is seeking a Research Engineer to design and implement the software systems that make the lab’s research…
Added 8 mins ago
Embedded Hardware Design Engineer
Emerson
Round Rock, TX
If you are an Embedded Hardware Design Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Austin, Texas. As part of Emerson…
Added 8 mins ago
Reliability Engineer - EE Systems IV/V
Zone 5 Technologies
San Luis Obispo, CA
Experience with reliability analysis software (e.g., Relyence, ReliaSoft, Windchill Quality).
Added 8 mins ago
Electrical Engineer - EE Systems Manufacturing V/VI
Zone 5 Technologies
Fort Worth, TX
The EE System Manufacturing Engineer V/VI is a senior-level role that bridges electrical design and production. This position owns the manufacturability, testability, and production…
Added 8 mins ago
Software Engineer - Fort Lauderdale, FL
ScribeAmerica
Fort Lauderdale, FL
Added 10 mins ago
Senior Technical Advisor
HDR
Lansing, MI · MI · Ann Arbor, MI · Grand Rapids, MI
Ability to serve as a trusted advisor during project pursuits, proposal development, strategic planning, and technical quality reviews.
Added 10 mins ago
Software Engineer II, Arene Applied Engineering
Woven by Toyota
Ann Arbor, MI
This role is for a hands-on engineer who writes production C++ and owns the hard part of making software actually work with real vehicle hardware, ECUs, sensors, and networks. The strongest…
Added 11 mins ago
Lead Forward Deployed Engineer (FDE)
Bounteous
Remote, United States
The Lead Forward Deployed Engineer (FDE) is the senior technical anchor for Bounteous client engagements built on Claude. You embed with client teams, find the workflows where agents change…
Added 11 mins ago
Lead Robotics & Automation Engineer
GE Renewables Grid LLC
United States
The Automation Robotics Engineer is responsible for designing, developing, implementing, and supporting robotics automation, AGV/AMRs and control systems that improve operational…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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