Jobs in the United States

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Professional Engineer Project Manager
GPAC
Sioux City, IA
- $85,000 to $125,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
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Professional Engineer Project Manager
GPAC
Grand Island, NE
- $75,000 to $140,000 USD / year
We are seeking a motivated Civil / Water Resources Engineer to join our growing team. The ideal candidate has strong communication skills, solid technical abilities, and experience in…
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Professional Engineer Project Manager
GPAC
Lincoln, NE
- $75,000 to $140,000 USD / year
We are seeking a motivated Civil / Water Resources Engineer to join our growing team. The ideal candidate has strong communication skills, solid technical abilities, and experience in…
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Professional Engineer Project Manager
GPAC
Omaha, NE
- $75,000 to $140,000 USD / year
We are seeking a motivated Civil / Water Resources Engineer to join our growing team. The ideal candidate has strong communication skills, solid technical abilities, and experience in…
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Professional Engineer Project Manager
GPAC
Ames, IA
- $75,000 to $140,000 USD / year
We are seeking a motivated Civil / Water Resources Engineer to join our growing team. The ideal candidate has strong communication skills, solid technical abilities, and experience in…
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Application Engineer
Actalent
Torrance, CA
- $65,000 to $68,000 USD / year
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Manufacturing Engineer
Actalent
Edgewater, FL
- $35 to $45 USD / hour
…productivity and reduce operational costs. The Manufacturing Engineer applies industrial engineering principles, Lean methodologies, and continuous improvement techniques to reengineer…
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Rotational Engineer
Chart Industries
Houston, TX · The Woodlands, TX · Austin, TX
Bachelor's Degree in a relevant Engineer program
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Mechanical Engineer, Data Center Operations Engineering
Meta
Austin, TX
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
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.NET Full stack Engineer with C#
Cognizant
Austin, TX
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
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Territory Manager - Endoscopy (Austin/El Paso)
Medtronic
Austin, TX · El Paso, TX
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Senior Telecom Engineer
Maximus
Austin, TX
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
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Senior Lead Engineer
PwC
Fort Worth, TX · San Antonio, TX · Dallas, TX · Austin, TX · Houston, TX
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
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Product Security Engineer II- HashiCorp Security
IBM
Austin, TX
We are looking for a Product Security Engineer to help scale our product security function, partnering closely with Research & Development teams to ensure that security is appropriately…
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Customer Service Representative - Intermediate
Adecco US, Inc.
Austin, TX
- $22 to $25.5 USD / hour
…resolve customer request, including, but not limited to: Field engineer, Logistics, Order Fulfilment, Marketing, Sales and internal…
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Software Engineer Intern 2027
IBM
Austin, TX
…mission-critical applications. We’re looking for a passionate Software Engineer to help us build robust, scalable systems that directly impact IBM’s business…
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Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Dallas, TX · Austin, TX · Houston, TX
Support Owner’s Engineer / Independent Engineer scopes through disciplined technical review.
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Senior Software Engineer
Akamai Technologies, Inc.
Austin, TX
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
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Senior Data Technology Consultant, Databricks Data & AI Practice
EPAM Systems
Austin, TX
Must have: Databricks certifications (e.g., Data Engineer Professional, Machine Learning Professional, or Generative AI Engineer) and experience with Databricks partner programs
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Senior Software Engineer
EPAM Systems
Austin, TX
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Sr Preconstruction Associate
RWE Americas
Austin, TX
Contribute to offtake and engineer-selection efforts by preparing first drafts of offtake RFP and TRC content and supporting BTA EOR selection and project engineering coordination by…
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Building Engineer - Level 1
ManpowerGroup
Austin, TX
- $33 USD / hour
Our client is seeking a Building Engineer - Level 1 to join their team. As a Building Engineer, you will be part of the Facilities Operations Team supporting commercial building systems,…
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Vice President, Cloud Platform Engineer
SitusAMC
Austin, TX
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
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GLO - Coastal Texas Project Manager (Project Manag
GENERAL LAND OFFICE
Austin, TX
Added just now
Python AI Engineer
EPAM Systems
Austin, TX
We are hiring a Python AI Engineer to operate and evolve the infrastructure behind an enterprise knowledge base platform as it transitions from a Confluence-focused RAG chatbot into a…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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