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Gas Turbine Controls Development Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
…reconstruction solutions. As a Gas Turbine Controls Development Engineer, you design and implement control solutions that have a direct, meaningful impact on global energy systems. Working…
Added just now
Lead Engineer – Plant Systems Integration
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
The Lead Engineer performs a key role within GE Hitachi’s Plant Systems Integration teams which focus on development of new advanced nuclear reactor projects (SMR and SFR). You will be…
Added just now
Lead Inspection Engineer - AMRT
GE Gas Turbines (Greenville) L.L.C.
United States
As a Lead Inspection Engineer within the Advance Manufacturing and Repair Technologies (AMRT) Inspection Team, you will develop and deploy inspection and measurement solutions that support…
Added 1 min ago
Senior Project Manager
Sidetrade
Remote, United States
…signature into renewal, alongside a Functional Expert, a Data Engineer and a Customer Success Manager. The customer keeps the same team…
Added 2 mins ago
SME Network Engineer
CACI, INC.-FEDERAL
Ashburn, VA
CACI is seeking a SME Network Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 2 mins ago
Senior Network Engineer (Firewall)
CACI, INC.-FEDERAL
Ashburn, VA
Lead design, creation, implementation, and troubleshooting of Firewall Rules for networking devices and application communications, ensuring security while enabling business operations
Added 2 mins ago
SME Network and Computer Systems Administrator
Goldbelt, Inc.
Oklahoma City, OK
Design and implement isolated local and wide-area multi-tenant network enclaves enforcing strict data-in-transit segregation between differing Special Access Required (SAR) compartments.
Added 2 mins ago
C
ASIC DFT Engineer I (Full Time) - United States
Cisco
San Jose, CA
- Full-time
You will be in the Silicon One development organization as an ASIC Design for Test Engineer with a primary focus on Design-for-Test. You will work with frontend RTL teams, backend Physical…
Added 3 mins ago
IT Systems Administrator (Multiple Levels)
Noblis
Chantilly, VA
…communication, deployment, and authentication platforms. The engineer delivers Tier II/III advanced engineering support and handles limited Tier I troubleshooting, escalations as needed,…
Added 8 mins ago
Manufacturing Process Engineer 2
Premier Staffing Solution
Warren, MI
Lead risk-reduction projects from problem definition and prioritization through pilot, implementation, validation, and sustainment.
Added 9 mins ago
Senior Software Engineer, AI Platform - Prism
SoFi
Seattle, WA
As a Senior Software Engineer (IC3) on SoFi’s Prism team, you’ll help build Prism, SoFi’s internal AI platform for knowledge work. Prism connects employees with the AI models, business…
Added 10 mins ago
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Senior IT Infrastructure UNIX Engineer
Kforce
Sunnyvale, CA
- $59 to $81 USD / hour
Kforce is immediately seeking a Senior IT Infrastructure UNIX Engineer in support of our enterprise storage and compute customer based in Sunnyvale, CA.
Added 11 mins ago
Software Engineer III
Assurity
Lincoln, NE
As a Software Engineer III, you’ll take responsibility for the design and delivery of a specific application, platform, or system, including mid-to-large AI and automation solutions and…
Added 11 mins ago
Senior Software Engineer
Assurity
Lincoln, NE
Serving as design authority for assigned applications, platforms, and systems, deciding system components, design patterns, performance, reliability, and implementation approach, and…
Added 11 mins ago
Software Engineer II
Assurity
Lincoln, NE
As a Software Engineer II, you’ll deliver working software and moderate AI and automation solutions that move the business forward, from a proof of concept built in hours to a tested,…
Added 11 mins ago
Cyber Security Engineer (5462)
SMX
Little Rock, AR
The Cyber Security Engineer will provide security engineering, compliance, and risk management support for cloud-based systems aligned with NIST SP 800-53, FedRAMP, and DoD IL4–6…
Added 11 mins ago
Advanced Forward Engineering - Implementation Engineer - Senior
EY
Little Rock, AR · Rogers, AR
We are seeking senior engineers for this team to design, build, and deliver AI‑native systems directly into highly regulated client environments such as tax, finance, and risk. This role…
Added 11 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Little Rock, AR
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 11 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Little Rock, AR
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 11 mins ago
Head of Forward Deployed Engineering
Bausch + Lomb
Little Rock, AR
Bausch + Lomb is seeking a Head of Forward Deployed Engineer (FDE) to turn AI from pilots into production capability across B+L. This is a hands-on builder role embedded in manufacturing,…
Added 11 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Little Rock, AR
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 11 mins ago
Senior Telecom Engineer
Maximus
Little Rock, AR
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 11 mins ago
Senior Lead Engineer
PwC
Fayetteville, AR · Little Rock, AR
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 11 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Little Rock, AR
Troubleshoot and engineer enhancements and corrective actions for designs and implementation processes/methods
Added 11 mins ago
Staff Software Engineer, Clean Room
LiveRamp
Little Rock, AR
Guide engineering talent through direct technical leadership, detailed design feedback, and code mentorship.

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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