Jobs in the United States

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Added 3 mins ago
Principal Front-End Engineer, Design Systems
Hewlett Packard Enterprise
Ft. Collins, CO
Lead quality outcomes for significant component initiatives using automated component testing, accessibility validation, and visual regression testing so product teams can adopt changes…
Added 9 mins ago
Senior Project Engineer - Weld
Vermeer Corporation
Pella, IA
1. Lead and develop assigned welding technicians and engineers while modeling Vermeer’s caring culture, agility, customer focus, and stewardship. Align team priorities with department goals.
Added 24 mins ago
Principal Automation Engineer - Global Engineering
Genentech
Hillsboro, OR
As a Principal Automation Engineer you will be responsible for supporting large and/or complex facility/equipment improvement projects within our US manufacturing network as well as…
Added 45 mins ago
Weld Engineer/Welding Engineering Technologist
THE TAYLOR GROUP INC
Louisville, MS
Participate in customer audits, DCMA audits, and quality system audits.
Added 57 mins ago
System Engineering Manager - Rail and Transit
Parsons Transportation Group
CA
…projects, providing overall direction for project staffing, customer interface and internal reporting. The successful candidate will be an aggressive advocate of process driven systems…
Added 1 hour ago
Principal Automation Engineer - Global Engineering
Genentech, Inc.
United States
As a Principal Automation Engineer you will be responsible for supporting large and/or complex facility/equipment improvement projects within our US manufacturing network as well as…
Added 1 hour ago
H
Staff Professional II (Geotechnical) - Chantilly, VA
Hillis-Carnes
Chantilly, VA
- $65,000 to $90,000 USD / year
Ensure testing and inspection activities comply with applicable standards, project specifications, and quality requirements.
Added 1 hour ago
H
Project Engineer II (Geotechnical)- Chantilly, VA
Hillis-Carnes
Chantilly, VA
- $80,000 to $120,000 USD / year
…and contribute to business development initiatives. Project Engineer II is the fourth rung of the career progression ladder and is also bonus…
Added 1 hour ago
Process Engineer, NC Programmer (Onsite)
RTX
United States
Pratt & Whitney’s Columbus Forged Blades Module Center (CFB) is seeking a Process Engineer, Numerical Control (NC) Programmer to join our programming team.
Added 1 hour ago
AI Principal Technical Program Manager
JPMC page
New York, NY · NY
…plans and risk management strategies, ensuring the highest quality and professionalism in service…
Added 1 hour ago
Process Engineer
PRETIUM
Aurora, IL
…injection-blow molded plastic containers, known for delivering superior quality, value, and customer service. With 21 manufacturing locations across North America, we provide innovative,…
Added 1 hour ago
Quality Engineer
ASTEMO AMERICAS, INC.
Berea, KY
This position will be part of the xEV Business Unit and will be responsible for supporting NPI CE for overall quality for all new motor business developments within the Americas Region. The…
Added 1 hour ago
Engineer Manager
ASTEMO AMERICAS, INC.
Farmington Hills, MI
Lead research and development, quality control and product modification and improvement activities in alignment with established program objectives.
Added 2 hours ago
Senior Data Engineer - Clearance Required
LMI
United States
LMI is hiring a Senior Data Engineer to turn fragmented customer data into dependable inputs for national security applications, analytics, and AI. You will build pipelines and data models…
Added 2 hours ago
Staff Data Engineer (CBP)
LMI
United States
LMI is seeking a Staff Data Engineer to build authoritative data products supporting Customs and Border Patrol (CBP) acquisition and program operations. This engineer will own data…
Added 2 hours ago
Microelectronics (ME) Surface Mount Technology (SMT) Circuit Card Assembly (CCA) Engineer
CACI International
Tobyhanna, PA
Job Title: Microelectronics (ME) Surface Mount Technology (SMT) Circuit Card Assembly (CCA) Engineer
Added 2 hours ago
Associate Research Scientist
ThermoFisher Scientific
Collegeville, PA
This is a fully onsite role based at our customer’s site in Collegeville, PA . **We welcome applicants from all locations within the US. Please note that relocation assistance is not…
Added 2 hours ago
Wi-Fi Engineer, Hardware Reliability (Starlink)
SpaceX
Bastrop, TX
As an RF/Wi-Fi Engineer on the Starlink Reliability team, you will perform telemetry and log analysis as well as hands-on debugging to drive to root cause and corrective action of failed…
Added 2 hours ago
Sr Quality Technician
Lovejoy Curtis LLC
Lebanon, NH
The Senior Quality Technician is the plant-level owner and subject matter lead for New Product Introduction (APQP/NPI) and Management of Change (MOC) activities. This role leads…
Added 3 hours ago
Senior Product Manager, Data Platform
Curinos Inc
New York, NY
…where teams work. The result: confident decisions, stronger customer relationships, and lasting, profitable…
Added 3 hours ago
Principal Front-End Engineer, Design Systems
Hewlett Packard Enterprise
Ft. Collins, CO
Lead quality outcomes for significant component initiatives using automated component testing, accessibility validation, and visual regression testing so product teams can adopt changes…
Added 3 hours ago
Senior Developer - Full Stack
Cydcor
Remote, United States
…Python, PostgreSQL, and AWS. We are looking for a seasoned engineer who is excellent at engineering fundamentals first and tied to no single platform second - someone who can operate across…
Added 3 hours ago
PG
Full Stack Engineer – AI Healthcare
Premier Global Links
Mountain View · Mountain View, CA
- $140,000 to $200,000 USD / year
Premier Global Links LLC is seeking a talented Full Stack Engineer for an innovative healthcare technology company developing AI-powered clinical software and ambient documentation…
Added 3 hours ago
AI Chat R&D Trainee - Full-Stack Engineer (Go Backend) - Bilingual Mandarin
CWILL
Remote, United States
CWILL AI Chat is growing from a live chat and AI chatbot into an AI customer service and sales conversion tool for Shopify merchants, with more AI capabilities, deeper Shopify data…
Added 3 hours ago
AI SEO R&D Trainee - Full-Stack Engineer (Go Backend) - Bilingual Mandarin
CWILL
Remote, United States
…e-commerce and Shopify merchants. It helps merchants improve content quality, indexing, keyword coverage and organic traffic, with more site audits, keyword analysis, content generation,…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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