Jobs in the United States

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Tax Senior
GPAC
Perrysburg, OH
- $70,000 to $95,000 USD / year
Research technical tax issues and recommend practical solutions
Added just now
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Tax Senior
GPAC
Holland, OH
- $70,000 to $95,000 USD / year
Research technical tax issues and recommend practical solutions
Added just now
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Tax Senior
GPAC
Waterville, OH
- $70,000 to $95,000 USD / year
Research technical tax issues and recommend practical solutions
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Tax Manager
GPAC
Toledo, OH
- $90,000 to $125,000 USD / year
Build client relationships and support business development
Added just now
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Tax Manager
GPAC
Maumee, OH
- $90,000 to $125,000 USD / year
Build client relationships and support business development
Added just now
G
Tax Manager
GPAC
Sylvania, OH
- $90,000 to $125,000 USD / year
Build client relationships and support business development
Added just now
G
Tax Manager
GPAC
Perrysburg, OH
- $90,000 to $125,000 USD / year
Build client relationships and support business development
Added just now
G
Tax Manager
GPAC
Waterville, OH
- $90,000 to $125,000 USD / year
Build client relationships and support business development
Added just now
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Tax Manager
GPAC
Holland, OH
- $90,000 to $125,000 USD / year
Build client relationships and support business development
Added just now
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Engineering Manager, Device Platforms
Niantic Spatial
San Francisco, CA
- $238,500 to $310,000 USD / year
- Support career growth, performance management, and technical development across both teams.
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Manager, Data Business Intelligence
Contexture
CO
- $7,599 to $8,750 USD / month
…Manager will provide architectural direction and administrative support for the daily operational activities of the Business Intelligence team, including Senior Data Visualization Analysts…
Added just now
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DATA GOVERNANCE ANALYST
Contexture
CO
- $5,757 to $6,583 USD / month
· Supports organizational activities with vendor and client representatives concerning identified data quality issues, and the development and execution of effective corrective action plans…
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AS
iOS Developer
Apex Systems LLC
Englewood, CO
- $30 to $40 USD / hour
Technical Skills: Deep technical knowledge of client-side UI/UX development on iOS, expert-level Swift programming, and solid understanding of web-oriented architecture, RESTful services,…
Added just now
AS
Product Owner, Digital Product Management
Apex Systems LLC
Lone Tree, CO
- $30 to $40 USD / hour
…program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other…
Added just now
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Accounting Manager
MediaNews Group
Denver, CO
- $80,000 to $85,000 USD / year
Support the Senior Director of Accounting with special projects and reporting
Added just now
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Director of Field Engineers
Insight Global
Round Rock, TX
- $130,000 to $150,000 USD / year
…planning and execution of line and grade, layout, surveying, and technical documentation activities across multiple projects. This role provides strategic direction, operational oversight,…
Added just now
IG
iOS Developer
Insight Global
Plano, TX
- From $66 USD / hour
Proven experience leading technical initiatives and providing architectural guidance
Added 1 min ago
Subject Matter Expert I
ARSIEM
Arlington, VA
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and…
Added 1 min ago
Subject Matter Expert I
ARSIEM
Arlington, VA
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and…
Added 1 min ago
Network Based Systems Analyst II
ARSIEM
Arlington, VA
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and…
Added 1 min ago
Incident Manager II
ARSIEM
Arlington, VA
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and…
Added 1 min ago
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Audit Senior
GPAC
Toledo, OH
- $65,000 to $85,000 USD / year
…assurance practice. You'll lead fieldwork, work directly with client management, and develop staff, with a clear path to Supervisor and…
Added 1 min ago
G
Audit Senior
GPAC
Toledo, OH
- $65,000 to $85,000 USD / year
…assurance practice. You'll lead fieldwork, work directly with client management, and develop staff, with a clear path to Supervisor and…
Added 1 min ago
G
Audit Senior
GPAC
Maumee, OH
- $65,000 to $85,000 USD / year
…assurance practice. You'll lead fieldwork, work directly with client management, and develop staff, with a clear path to Supervisor and…
Added 1 min ago
G
Audit Senior
GPAC
Sylvania, OH
- $65,000 to $85,000 USD / year
…assurance practice. You'll lead fieldwork, work directly with client management, and develop staff, with a clear path to Supervisor and…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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