Jobs in the United States

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Added 4 mins ago
Summer 2027 Intern - Process Engineer (Spartanburg, SC)
Keurig Dr Pepper
Spartanburg, SC
Added 4 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Greenville, SC
- $131,000 to $174,000 USD / year
Partner with cybersecurity and compliance teams to meet security, export control, and regulatory requirements (e.g., CMMC / NIST SP 800-171).
Added 4 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Columbia, SC
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 4 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Columbia, SC
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
Added 4 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Columbia, SC
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 4 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Columbia, SC
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
Added 4 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Columbia, SC
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 4 mins ago
C
AI Data Engineer
Cognizant
Columbia, SC
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 4 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Columbia, SC
…role implements and operates platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance, control requirements, and…
Added 4 mins ago
C
AI Data Engineer
Cognizant
Columbia, SC
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 4 mins ago
ENGINEER MANUFACTURING 3
HII
Goose Creek, SC
…production conditions. May incorporate inspection and test requirements into the production plan. Inspects performance of machinery, equipment, and tools to verify their efficiency, and…
Added 4 mins ago
EG
Cloud Engineer
Eliassen Group
Columbia, SC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 4 mins ago
EG
Databricks Data Engineer
Eliassen Group
Columbia, SC
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 6 mins ago
SYSTEMS ENGINEER
City of New York
Brooklyn, NY
…in both Google Cloud and Amazon Web Services by hiring one engineer dedicated to each platform. These positions will work collaboratively with the Systems Engineering Manager on strategic…
Added 14 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Boise, ID
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 14 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Boise, ID
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
Added 14 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Boise, ID
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
Added 14 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Boise, ID
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 14 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Boise, ID
…role implements and operates platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance, control requirements, and…
Added 14 mins ago
C
AI Data Engineer
Cognizant
Boise, ID
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 14 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Boise, ID
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 14 mins ago
C
AI Data Engineer
Cognizant
Boise, ID
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 14 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Boise, ID
- $131,000 to $174,000 USD / year
Partner with cybersecurity and compliance teams to meet security, export control, and regulatory requirements (e.g., CMMC / NIST SP 800-171).
Added 14 mins ago
EG
Databricks Data Engineer
Eliassen Group
Boise, ID
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 14 mins ago
EG
Cloud Engineer
Eliassen Group
Boise, ID
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…

BigID

Staff Client Support Engineer

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise the technical capability of our 25-person Support organization and influence product and system design.

What you’ll do

Work directly with customer stakeholders to diagnose and resolve complex issues in production environments.
Analyze logs, metrics, and product code to reproduce issues and identify root causes.
Deliver fixes, workarounds, and configuration guidance tailored to each customer’s requirements.
Coordinate across internal and customer teams to drive multi-party issues to resolution.
Partner with Engineering and Product Management to prioritize bugs, enhancements, and implementation improvements based on customer impact, using data and experience balanced against business constraints.
Share deep technical knowledge through documentation, training, and mentorship across Support and with customers.
Influence adjacent teams’ design decisions to support sound, system-wide architecture.

What you’ll bring

Experience

7+ years in IT, including 2+ years in a customer-facing technical role, ideally implementing products in enterprise environments.
Strong troubleshooting skills on complex software systems, with the self-direction to work hard problems through independently, starting from written and verbal descriptions from support teams, account managers, and customers.

Technical skills

Linux: hands-on installation, configuration, and management, including shell scripting, package managers (apt, yum), archiving tools, SSH/SFTP/SCP, NFS/SMB, and LDAP/Kerberos.
Containers: hands-on experience deploying and operating applications with Docker and Kubernetes.
Cloud: experience with AWS, Azure, or GCP.
Databases: working knowledge of SQL Server, Oracle, PostgreSQL, MySQL, or MongoDB.
Programming: proficiency in at least one language (Python, JavaScript, C++, C#, or Java), including writing scripts or code to diagnose issues and build workarounds. Experience in more than one is a plus.

How you work

Excellent written and verbal communication, with the ability to explain technical concepts to engineers and non-technical stakeholders alike.
Comfort managing competing priorities and switching between tasks without losing quality.

Nice to have

Bachelor’s degree in Computer Science, IT, or a related technical field (extensive relevant experience may substitute).
Graduate degree in a technical or business discipline.

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best, and we don’t give up

Shine - We shine and make it our mission always to stand out

US Roles: The annual base salary range is $120,000-$140,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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