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Added 29 mins ago
PN
Data Scientist III - Building Energy Applications
Pacific Northwest National Laboratory
Seattle, WA
- $140,200 USD / year
…programming and data analysis skills, advanced expertise in artificial intelligence and machine learning, and demonstrated ability to lead technical work. The selected candidate will serve…
Added 46 mins ago
ENGINEER INDUSTRIAL 1- FALL NEW GRAD
HII
Pascagoula, MS
…cyber. HII's diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and…
Added 46 mins ago
H
PIPEWELDER SKILLED
HII
Pascagoula, MS
- Up to $39.46 USD / hour
…cyber. HII's diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and…
Added 46 mins ago
H
OUTSIDE MACHINIST - SKILLED
HII
Pascagoula, MS
- Up to $35.99 USD / hour
…cyber. HII's diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and…
Added 49 mins ago
B
Sr. Customer Success Manager
BigID
Remote, United States
- $130,000 to $155,000 USD / year
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Added 1 hour ago
WC
AI Solutions Engineer
Wings Credit Union
Colorado Springs, CO
- $108,000 to $126,000 USD / year
This role is responsible for identifying opportunities where artificial intelligence can improve decision making, streamline operations, enhance member experiences, and create measurable…
Added 2 hours ago
Lead Data Scientist-Machine Learning
Huntington National Bank
Akron, OH
…technologies. The ideal candidate will apply advanced knowledge in machine learning, natural language processing, and artificial intelligence to design, develop, and deploy models that…
Added 2 hours ago
Lead Data Scientist-Machine Learning
Huntington National Bank
Cleveland, OH
…technologies. The ideal candidate will apply advanced knowledge in machine learning, natural language processing, and artificial intelligence to design, develop, and deploy models that…
Added 2 hours ago
CC
Data Scientist I - Center for Diagnostics and Artificial Intelligence
Cleveland Clinic
Cleveland, OH
- $76,540 to $116,747.5 USD / year
As a Data Scientist, you will apply statistical and machine learning techniques, along with high-performance data architectures and technologies, to address moderately complex business…
Added 2 hours ago
Lead Data Scientist-Machine Learning
Huntington National Bank
Cincinnati, OH
…technologies. The ideal candidate will apply advanced knowledge in machine learning, natural language processing, and artificial intelligence to design, develop, and deploy models that…
Added 2 hours ago
Lead Data Scientist-Machine Learning
Huntington National Bank
Columbus, OH
…technologies. The ideal candidate will apply advanced knowledge in machine learning, natural language processing, and artificial intelligence to design, develop, and deploy models that…
Added 2 hours ago
Senior Program Manager (SCA)
Serco USA
Andrews AFB, MD · Aurora Buckley AFB, CO · Cannon AFB, NM · Columbus AFB, MS · Dyess AFB, TX · Edwards AFB, CA · Eglin AFB, FL · Eielson AFB, AK · Ellsworth AFB, SD · Fairchild AFB, WA · Glendale Luke AFB, AZ · Goodfellow AFB, TX · Grand Forks AFB, ND · Hanscom AFB, MA · Hill AFB, UT · Kirtland AFB, NM · Langley AFB, VA · Laughlin AFB, TX · Little Rock AFB, AR · Maslmstrom AFB, MT · Maxwell AFB-Gunter Annex, AL · McConnell AFB, KS · Minot AFB, ND · Moody AFB, GA · Mountain Home AFB, ID · Nellis AFB, NV · Offutt AFB, NE · Peterson AFB, CO · Robins AFB, GA · Schriever AFB, CO · Scott AFB, IL · Shaw AFB, SC · Sheppard AFB, TX · Tinker AFB, OK · Travis AFB, CA · Vandenberg AFB, CA · Warren AFB, WY · Whiteman AFB, MO · Wright-Patterson AFB, OH
Evaluate emerging technologies, artificial intelligence (AI) and machine learning (ML) capabilities, autonomy initiatives, open architectures, and digital engineering approaches to improve…
Added 2 hours ago
Internship-Co-Op: AI Engineer
ASML US, LLC. (US01)
San Diego, CA
Pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related discipline.
Added 2 hours ago
Internship- Co-Op: AI Engineer
ASML US, LLC. (US01)
San Diego, CA
Pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related discipline.
Added 2 hours ago
Senior Software Engineer, AI/ML, Google Cloud Platforms
Google
Kirkland, WA
3 years of experience with end-to-end Machine Learning (e.g., model deployment, model evaluation, data processing, debugging).
Added 2 hours ago
Coating and Corrosion Control - Project Manager- Washington D.C
Serco USA
Alexandria, VA · Arlington, VA · Chantilly, VA · Crystal City, VA · Fairfax, VA · Falls Church, VA · Fredericksburg, VA · Gainesville, VA · Herndon, VA · Langley AFB, VA · Manassas, VA · McLean, VA · Norfolk, VA · Quantico, VA · Reston, VA · Rockville, MD · Rosslyn, VA · Springfield, VA · Vienna, VA · Virginia Beach, VA · Washington Navy Yard, DC
…Manufacturing Team leverages existing technology to include artificial intelligence/machine learning, robotics, Industry 4.0, advance Non-destructive (NDT) testing, lasers, and a myriad of…
Added 2 hours ago
Senior Solutions Architect - AI and Emerging Technologies
Micron Technology
Boise
Working knowledge of Generative AI, Agentic AI, machine learning concepts, and enterprise data platforms.
Added 2 hours ago
SR/STAFF ENGINEER, FECOS CPIE YE
Micron Technology
Boise
…Systems (YMS) and Yield Enhancement workflows through automation, artificial intelligence, machine learning, and advanced analytics in partnership with Fab, SMAI, and multi-functional…
Added 2 hours ago
GE
GE Vernova - Energy Optimization Software Engineer Intern - Summer 2027
GE Energy Management Services, LLC
United States
- $21 to $36 USD / hour
Familiarity with machine learning, deep learning, GPU applications, or quantum computing
Added 3 hours ago
Electrical Engineering Manager – Innovation
TECHTRONIC CORDLESS GP
Brookfield, WI
…firmware engineering, power electronics, embedded systems, machine learning, and the use of artificial…
Added 3 hours ago
Data Scientist II
Indeed
Boise, ID
Design and execute advanced analyses, experiments, and machine learning models to address complex product and business questions.
Added 3 hours ago
Technology Talent Sourcer
Massachusetts Mutual Life Insurance Co.
Boston, MA · NY
Proven experience sourcing talent for artificial intelligence, machine learning, data science, data engineering, software engineering, cloud, or other advanced technology disciplines.
Added 3 hours ago
Research Engineering Manager, STEM
Turing
San Francisco, CA
Research background: PhD or Master’s degree in artificial intelligence, machine learning, computer science, or a closely related technical field; exceptional equivalent research experience…
Added 3 hours ago
Head of Product, Innovation and AI – Citi Travel, Senior Vice President
Citibank, N.A.
United States
Data & Experimentation Strategy: Partner with Data Analytics and Machine Learning teams to implement continuous A/B and multivariate testing frameworks that optimize booking conversion and…
Added 3 hours ago
Senior Functional Safety Engineer
Torc Robotics
Ann Arbor, MI
Knowledge in the following disciplines: software engineering, networking, electrical and mechanical systems, system components, and artificial intelligence/machine learning.

BigID

Sr. Customer Success Manager

Remote, United States

$130,000 to $155,000 USD / year

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Job details

Pay: $130,000 to $155,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the role

As AI adoption accelerates, security, privacy, and data leaders are rethinking how they find, protect, and govern their most sensitive data. BigID is the platform many of the world’s largest organizations rely on to do it.

As a Senior Customer Success Manager for our West/Central region, you’ll own a portfolio of 10-15 large enterprise accounts and act as a trusted advisor to CISOs, privacy officers, and data and governance leaders. You’ll turn BigID’s platform into measurable business outcomes, spot risk and opportunity early, and lead cross-functional teams to deliver results. You’ll join a Customer Success team of 7, working alongside Sales, Support, Professional Services, Product, and Engineering.

What you’ll do

Drive measurable outcomes. Build and run success plans tied to each customer’s business goals, and standardized engagement models and playbooks so every customer gets a consistent experience as we scale.
Lead the customer relationship at every level. Run onboarding, adoption programs, health checks, and QBRs/EBRs, from practitioners through executives.
Protect the base. Track usage, executive dashboards, and health indicators to catch churn signals early, and build and run mitigation plans for at-risk accounts.
Grow accounts with Sales. Partner with Sales on renewals, cross-sell, and upsell, aligning BigID capabilities (data discovery, classification, privacy, security, and AI governance) to each customer’s priorities.
Clear the path. Orchestrate Support, Professional Services, Product, and Engineering to resolve blockers and deliver key outcomes.
Be the voice of the customer. Bring customer feedback and product needs to Product and Engineering, and keep customers informed on upcoming releases and enhancements.

What success looks like in your first 12 months

Customers in your portfolio reach their agreed success milestones, with executive-level relationships established at each key account
Gross and net retention at or above target, with at-risk accounts identified early and moved back to healthy
A qualified expansion pipeline built in partnership with Sales
Customer health tracked consistently and reviewed with leadership on a regular cadence

What you’ll bring

Required

5+ years in Customer Success, Technical Account Management, or consulting, including 2+ years managing large enterprise accounts
Background in data security, privacy, data governance, or cybersecurity, as a customer or a vendor
Working knowledge of multi-cloud (AWS, Azure, GCP), on-prem, and SaaS data environments, and of structured and unstructured data
A record of driving adoption and managing risk to deliver renewals and expansion
Comfort presenting to a CISO and running an executive business review
Strong analytical and problem-solving skills in complex data environments
Based in the West/Central US
Bachelor’s degree or equivalent experience

Nice to have

DSPM, DLP, or AI governance experience
Understanding of recurring-revenue value drivers
CIPP, CIPM, CISSP, or cloud certifications
Experience in a high-growth, scale-up environment

What’s in it for you (BigBenefits)

Our people are the foundation of our success, and we offer a wide range of benefits that help our team be happier and healthier.

Equity participation, so everyone shares in our success
Flexible work arrangements
Medical, dental, and vision coverage
401(k) participation from Day 1
Flexible PTO / holidays / parental leave
Knowledge training and career development tracks

Our values

We look for people who embody Care, Do, Try & Shine:

Care: We care about our customers and each other
Do: We do what it takes to make a positive impact
Try: We try our best and we don’t give up
Shine: We shine and make it our mission to always stand out

The annual base salary range is $130,000 to $155,000. Actual salaries vary based on a candidate’s qualifications, skills, and competencies. Salary is one component of our Compensation Philosophy. Variable/bonus compensation and equity incentives align with individual and company performance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

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More about this job

Skills

Sales
Onboarding
AWS
Microsoft Azure
Google Cloud
Unstructured data
Problem solving
CISSP

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