Jobs in the United States

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Added 9 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
…customer service, claims, enrollment, billing, and reporting, in support of internal and external…
Added 9 mins ago
EPM/ERP Functional or Technical Senior Consultant - State, Local, and Higher Education
Deloitte
Gilbert, AZ
Configure and test system functionality, including chart of accounts structures (fund, function, object, and program), approval workflows, accounting rules, and security roles that align…
Added 9 mins ago
Senior Learning Consultant - Technology & AI
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Senior Learning & Development Consultant to support the enterprise-wide adoption of Artificial Intelligence (AI) and help the organization realize measurable…
Added 9 mins ago
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EDI Implementation Specialist I
ADP
Tempe, AZ
- $15.82 to $34.66 USD / hour
Drive the connections projects by using project management and problem-solving skills.
Added 9 mins ago
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Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally.…
Added 9 mins ago
EI
Biomedical Engineer
ERP International
Phoenix, AZ
- $105,000 to $140,000 USD / year
Demonstrated competency in the ability to conduct a medical equipment management program that is compliant with applicable healthcare standards and regulatory agencies; ability to develop a…
Added 10 mins ago
EI
Biomedical Technician/BESS - Imaging
ERP International
Phoenix, AZ
- $90,000 to $120,000 USD / year
…systems, as well as healthcare consulting/internal operation support regarding medical equipment management and cybersecurity…
Added 10 mins ago
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Customer Service Agent - Remote (Mesa, AZ)
Cognizant
Phoenix, AZ
- $20 USD / hour
…brokers and institutional clients for the various clients that we support; you will make an impact by providing superior customer service to all clientele (both internal and external). A…
Added 10 mins ago
Sales Representative- Modernization (Phoenix)
Thyssenkrupp Elevator Corporation
Phoenix, AZ
Added 10 mins ago
EI
Biomedical Technician/BESS - Info Sys
ERP International
Phoenix, AZ
- $80,000 to $110,000 USD / year
…systems, as well as healthcare consulting/internal operation support regarding medical equipment management and cybersecurity…
Added 10 mins ago
Boiler Service Development Manager
EMCOR Group
Phoenix, AZ
…responsibility for business development, customer relationship management, project execution, technician management, financial performance, and operational…
Added 10 mins ago
Senior Director, Enterprise Project Management Office
Banner Health
Phoenix, AZ
This position serves as the strategic and operational leader for the Enterprise Project Management Office (EPMO). This executive role is accountable for establishing, maturing, and…
Added 10 mins ago
Onshore Delivery Lead / Scrum Master
Capgemini
Phoenix, AZ
Serve as the primary delivery interface between IPE engineering, Product Ownership, the Portfolio/Program team, and dependent onshore teams.
Added 10 mins ago
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Business Systems Analyst
TEKsystems
Tucson, AZ
- $40 to $48 USD / hour
Immediately seeking a strong BSA to support the TReasury department in a local government agency for a large migration experience. Candidate must have experience as a BSA on a Migration…
Added 10 mins ago
I/C Computer Technician
Arizona Public Service
TONOPAH, AZ
…the maintenance, testing, troubleshooting, configuration and support of safety related, security related and risk significant digital systems that support nuclear plant operations, security…
Added 10 mins ago
Survey Representative
Arizona Public Service
PRESCOTT, AZ
…substations, switchyards and special surveys including risk management surveys in support of APS legal department. Performs surveys and staking of company facilities in support of APS…
Added 10 mins ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 12 mins ago
Scientist, Systems Engineering (Chief Systems Engineer): Sign-on bonus ($50k max) 1
L3Harris Technologies
Fort Wayne, IN
Experience with project management aspects of programs (cost account management/earned value management system, estimating costs, managing schedules)
Added 14 mins ago
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Assistant Quality Control Manager
GPAC
Phoenix, AZ
- $110,000 to $125,000 USD / year
Support the Quality Control Manager on all aspects of the project's QA/QC program.
Added 14 mins ago
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Assistant Quality Control Manager
GPAC
Tucson, AZ
- $110,000 to $125,000 USD / year
Support the Quality Control Manager on all aspects of the project's QA/QC program.
Added 14 mins ago
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Assistant Quality Control Manager
GPAC
Las Vegas, NV
- $110,000 to $125,000 USD / year
Support the Quality Control Manager on all aspects of the project's QA/QC program.
Added 14 mins ago
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Assistant Quality Control Manager
GPAC
Yuma, AZ
- $110,000 to $125,000 USD / year
Support the Quality Control Manager on all aspects of the project's QA/QC program.
Added 14 mins ago
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Assistant Quality Control Manager
GPAC
Albuquerque, NM
- $110,000 to $125,000 USD / year
Support the Quality Control Manager on all aspects of the project's QA/QC program.
Added 14 mins ago
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Assistant Quality Control Manager
GPAC
San Diego, CA
- $110,000 to $125,000 USD / year
Support the Quality Control Manager on all aspects of the project's QA/QC program.
Added 16 mins ago
IT Application Owner / Business Analyst
D-ploy
Boston, MA
This role is ideal for someone who combines strong technical project management skills with hands-on experience delivering GxP-validated and qualified systems, ideally within…

Big Spaceship

Resource Operations Manager

NY, United States
New York, NY, United States

The salary band for this role is $80,000 - $90,000.

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Job details

Pay: The salary band for this role is $80,000 - $90,000.
Posting language: English
Posted: Nov 5, 2026

Original job description

At Big Spaceship, we're explorers, not settlers. We partner with ambitious brands ready to venture into new territory, push creative boundaries, and lead rather than follow.

We're a full-service creative shop built for brands that want to break new ground. Our diverse team of entrepreneurial spirits, creative minds, and makers brings bold ideas to life for some of the world's most innovative and culturally connected brands. If you thrive on exploration, creative risk-taking, and charting new paths, you belong here.

We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we scale to the work in front of us, and this role owns it end to end, from the first conversation with a freelancer through the final invoice and offboarding. Roles + Responsibilities Freelance sourcing and recruitment

Maintain a vetted bench of freelance talent across creative, production, design, studio, account, strategy and program management, working alongside internal recruiter and external staffing agencies.
Run outreach quickly and on demand when a project or pitch needs a team within days, collecting availability, rate and business status in a single pass.
Negotiate rates against market benchmarks and past engagements.
Manage the freelance intake process and the pipeline from first inquiry to engagement.
Partner with project leads and finance to turn staffing requests into clear, well-supported approvals.
Make sure each engagement is accurate and within budget before it moves forward.
Match each engagement to the right contracting path.

Contractor-of-record and vendor management

Own day-to-day relationships with contractor-of-record and vendor partners: contract and SOW setup, amendments, timesheet approval and offboarding.
Explain contracting arrangements to freelancers clearly: why the paperwork works as it does, how they log hours and how they get paid.
Maintain the freelancer agreement template, complete it accurately for each engagement and get it signed.
Keep the freelance tracker, resourcing system profiles, end-date reminders and hand-offs to IT and operations current, so anyone can ask who is active, on what, until when and at what cost, and get one true answer.

Ad hoc operations and delivery support The freelance bench is the anchor, but an operations team is asked for whatever the agency needs next. Expect a share of the week to go to work like this:

Resourcing support: staff plans, timesheet workflows, and moving project and employee data between systems.
Recurring reporting: time-off tracking and freelance spend against contract values
Process: document how work actually gets done, find the steps that cost the most time, and simplify them. Where an AI-assisted workflow can carry the repetitive parts, build it, maintain it and teach others to use it.
Expense management: administer the expense/production system, allocate billable and non-billable T&E budgets with project teams, and reconcile monthly expenses with finance and client project teams.
5+ years in agency operations or resourcing. Agency experience required.
Sound judgment and diplomacy in negotiating rates and managing freelancer relationships.
A careful reader of contracts.
Comfortable with numbers, including contract values, rate conversions and working-day counts.
Experience with resource management and timesheet platforms, contractor-management platforms and project tracking tools, plus strong Excel and Google Sheets skills.
Experience managing budgets and reconciling expenses with finance.
Clear, warm written communication.
Self-directed, able to work from a brief and see tasks through.
Discretion with confidential information such as rates and contracts.
Fluent with AI tools as a daily practice, and curious about where they make the work better.
NYC-based.

The salary band for this role is $80,000 - $90,000. Where a prospective new hire's base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.

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