Jobs in the United States

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Added 11 mins ago
WF
Sr. Lead Digital Product Management - CBL Deposit Payments
Wells Fargo
CHANDLER, AZ
- $175,000 to $305,000 USD / year
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as…
Added 11 mins ago
Infrastructure Engineering Manager (Mainframe Database)
Wells Fargo
CHANDLER, AZ
Ensure adherence to applicable technology risk, security, change-management, and operational requirements
Added 11 mins ago
Systems Operations Manager - Platform Front Line
Wells Fargo
CHANDLER, AZ
The Systems Operations Manager will work across technology teams and stakeholder groups to manage service priorities, resolve operational issues, strengthen support practices, reduce…
Added 17 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $70,000 to $80,000 USD / year
…Underwriting experience who enjoys coaching employees, making sound risk decisions, and improving operational…
Added 18 mins ago
Senior Manager of Customer Success
Healthix
NY · New York, NY
The Senior Manager of Customer Success will translate each customer's business objectives, operational challenges, and strategic priorities into actionable, measurable success plans. As a…
Added 18 mins ago
Resource Operations Manager
Big Spaceship
NY · New York, NY
We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we…
Added 26 mins ago
Senior Continuous Improvement Program Manager - Oahu
Hawaiian Electric
Pearl City, HI
Owns and maintains the continuous improvement and operational excellence roadmap for the Power Supply Process Area, ensuring alignment with Generation and Company strategic objectives.…
Added 26 mins ago
Merrill Financial Solutions Advisor - Partially Registered: Silicon Valley Market
Bank of America
Honolulu, HI
…positively impact the communities we serve. The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial…
Added 26 mins ago
Data Center Facility Operations Area Director
Meta
Honolulu, HI
Experience communicating with and influencing executive leadership, including presenting operational risk and strategy to senior decision-makers
Added 39 mins ago
Senior Manager, Medicare Business Consultant
CVS Health
Remote, United States
…raising concerns when data signals poor performance, unresolved risk, or insufficient…
Added 40 mins ago
Senior Manager, Program Finance
L3Harris
Melbourne, FL
The Assured Mission Networks (AMN) Division is seeking a Senior Manager, Program Finance to play a visible leadership role supporting a critical business area within a fast-paced defense…
Added 40 mins ago
Branch Manager Gainesville/Ocala
Wells Fargo
GAINESVILLE, FL · OCALA, FL · BELLEVIEW, FL
As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary…
Added 40 mins ago
Sr Manager Strategic Capacity Management
J&J Family of Companies
Jacksonville, FL
The Sr Strategic Capacity Manager is responsible for developing and maintaining the long-range capacity strategy for the Vision Care manufacturing network. This role translates Integrated…
Added 40 mins ago
Senior Program Manager, Cybersecurity & Technology Risk
Citigroup
Jacksonville, FL
The Senior Program Manager, Cybersecurity & Technology Risk is a strategic program leadership role accountable for driving the planning, governance, execution, and delivery of Citi's…
Added 40 mins ago
Project Manager – Transmission, Distribution, and Substation (Florida)
Jacobs
Tampa, FL
…future. We have multiple positions available for project and program management professionals seeking to apply and develop their skills by working closely with our utility and power clients…
Added 40 mins ago
M
Senior Technical Program Manager
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
We are looking for a passionate, driven, and intellectually curious Technical Program Manager to join the New Technology Engineering (NTE) organization. NTE is responsible for leading the…
Added 40 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I). CO+I is the organization behind one of the world's largest cloud infrastructures,…
Added 41 mins ago
Senior Business Banking Relationship Manager (LO) Orlando, FL
Wells Fargo
ORLANDO, FL
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as…
Added 41 mins ago
Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
PERFORMANCE COACH: Manager/Sr. Manager, Program Management Office (PMO)
Added 51 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I). CO+I is the organization behind one of the world's largest cloud infrastructures,…
Added 1 hour ago
M
Metro Contract Leader
Microsoft
VA · Reston, VA · Reston
- $130,900 to $303,600 USD / year
Develop and implement risk management strategies to address contractual and operational challenges.
Added 1 hour ago
M
Senior Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $165,600 to $331,200 USD / year
…operations. We are looking for a Senior Principal Technical Program Manager to coordinate and drive the delivery our software portfolio to enable the next era of Cloud business growth…
Added 1 hour ago
M
Principal Technical Program Manager
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager (TPM) to drive end-to-end execution of the Web IQ developer experience and customer platform programs in partnership with the AI…
Added 1 hour ago
Human Resources Manager 2
Los Alamos National Laboratory
Los Alamos, NM
Use Data to Drive Performance: Develop and interpret dashboards, scorecards, and operational trends to monitor cycle time, aging, backlog, quality, throughput, and capacity.
Added 1 hour ago
Radiation Protection Manager 4 (Group Leader)
Los Alamos National Laboratory
Los Alamos, NM
…standards of implementation of the LANL Radiation Protection Program using cost effective strategies. You will help develop and achieve RPP Division organizational goals for programmatic,…

Big Spaceship

Resource Operations Manager

NY, United States
New York, NY, United States

The salary band for this role is $80,000 - $90,000.

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Job details

Pay: The salary band for this role is $80,000 - $90,000.
Posting language: English
Posted: Nov 5, 2026

Original job description

At Big Spaceship, we're explorers, not settlers. We partner with ambitious brands ready to venture into new territory, push creative boundaries, and lead rather than follow.

We're a full-service creative shop built for brands that want to break new ground. Our diverse team of entrepreneurial spirits, creative minds, and makers brings bold ideas to life for some of the world's most innovative and culturally connected brands. If you thrive on exploration, creative risk-taking, and charting new paths, you belong here.

We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we scale to the work in front of us, and this role owns it end to end, from the first conversation with a freelancer through the final invoice and offboarding. Roles + Responsibilities Freelance sourcing and recruitment

Maintain a vetted bench of freelance talent across creative, production, design, studio, account, strategy and program management, working alongside internal recruiter and external staffing agencies.
Run outreach quickly and on demand when a project or pitch needs a team within days, collecting availability, rate and business status in a single pass.
Negotiate rates against market benchmarks and past engagements.
Manage the freelance intake process and the pipeline from first inquiry to engagement.
Partner with project leads and finance to turn staffing requests into clear, well-supported approvals.
Make sure each engagement is accurate and within budget before it moves forward.
Match each engagement to the right contracting path.

Contractor-of-record and vendor management

Own day-to-day relationships with contractor-of-record and vendor partners: contract and SOW setup, amendments, timesheet approval and offboarding.
Explain contracting arrangements to freelancers clearly: why the paperwork works as it does, how they log hours and how they get paid.
Maintain the freelancer agreement template, complete it accurately for each engagement and get it signed.
Keep the freelance tracker, resourcing system profiles, end-date reminders and hand-offs to IT and operations current, so anyone can ask who is active, on what, until when and at what cost, and get one true answer.

Ad hoc operations and delivery support The freelance bench is the anchor, but an operations team is asked for whatever the agency needs next. Expect a share of the week to go to work like this:

Resourcing support: staff plans, timesheet workflows, and moving project and employee data between systems.
Recurring reporting: time-off tracking and freelance spend against contract values
Process: document how work actually gets done, find the steps that cost the most time, and simplify them. Where an AI-assisted workflow can carry the repetitive parts, build it, maintain it and teach others to use it.
Expense management: administer the expense/production system, allocate billable and non-billable T&E budgets with project teams, and reconcile monthly expenses with finance and client project teams.
5+ years in agency operations or resourcing. Agency experience required.
Sound judgment and diplomacy in negotiating rates and managing freelancer relationships.
A careful reader of contracts.
Comfortable with numbers, including contract values, rate conversions and working-day counts.
Experience with resource management and timesheet platforms, contractor-management platforms and project tracking tools, plus strong Excel and Google Sheets skills.
Experience managing budgets and reconciling expenses with finance.
Clear, warm written communication.
Self-directed, able to work from a brief and see tasks through.
Discretion with confidential information such as rates and contracts.
Fluent with AI tools as a daily practice, and curious about where they make the work better.
NYC-based.

The salary band for this role is $80,000 - $90,000. Where a prospective new hire's base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.

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