Jobs in the United States

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Added just now
Auto Litigation Claims Specialist
Zurich Insurance Company Ltd.
Addison, TX
Zurich North America is currently hiring an Auto Litigation Claims Specialist, and this person will report to an Auto Claims Handling Manager.
Added 10 mins ago
Program Business Operations Manager 2
Northrop Grumman
Chandler, AZ
The Program Business Operations Manager 2 will partner with the Program and Functional Managers to manage all financial, schedule, contractual, and proposal and aspects of the program to…
Added 17 mins ago
Senior Manager of Customer Success
Healthix
NY · New York, NY
THE ROLE: We are seeking a strategic, relationship-driven Senior Manager of Customer Success with proven healthcare industry experience to own a portfolio of complex, high-priority accounts…
Added 17 mins ago
Resource Operations Manager
Big Spaceship
NY · New York, NY
Maintain a vetted bench of freelance talent across creative, production, design, studio, account, strategy and program management, working alongside internal recruiter and external staffing…
Added 17 mins ago
Campaign Marketing Manager
GOVX
San Diego, CA
The Campaign Marketing Manager plays a critical role in bringing GOVX’s promotional strategy to life through integrated, high-performing campaigns that drive member traffic, engagement,…
Added 17 mins ago
Senior Manager, In-School Opportunities
Baltimore's Promise
Baltimore, MD
Baltimore’s Promise seeks a Senior Manager, In-School Opportunities. The Senior Manager, In-School Opportunities leads the day-to-day implementation, continuous improvement, and expansion…
Added 17 mins ago
Senior Marketing Manager
Connexity | Skimlinks, a Taboola company
NY · New York, NY
You'll own campaigns from strategy through execution and measurement, identifying new ways to reach publishers, creators, brands, and prospective partners. You'll use data to evaluate…
Added 25 mins ago
Data Center Facility Operations Area Director
Meta
Honolulu, HI
Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
Added 37 mins ago
Senior Sales Strategy Analyst
Teva Pharmaceuticals
Weston, FL
…included in other related duties or assignments. Reporting to Manager, Product Portfolio & Customer Strategy, the key responsibilities will…
Added 38 mins ago
Director of AI Adoption and Workforce Enablement
AdventHealth
Altamonte Springs, FL
…Human Resources, enterprise Learning, Corporate Communications, Strategy, Platforms, Governance, operational leaders, and Engineering without assuming their broader enterprise…
Added 38 mins ago
Propulsion Engineering Manager 2
Northrop Grumman
Palm Beach Gardens, FL
Northrop Grumman Defense Systems is seeking a Propulsion Engineering Manager 2 for our product design engineering group. This position is located at the Palm Beach Gardens, Florida facility…
Added 38 mins ago
Senior Manager, Program Finance
L3Harris
Melbourne, FL
The Assured Mission Networks (AMN) Division is seeking a Senior Manager, Program Finance to play a visible leadership role supporting a critical business area within a fast-paced defense…
Added 39 mins ago
Clinical Specialist II
Abbott
Fort Lauderdale, FL
…performing work; monitors performance and reports status to…
Added 39 mins ago
M
Director of Sales Enablement
Microsoft
United States
- $130,900 to $272,300 USD / year
Define and scale a compelling vision for Account Team Unit (ATU) and Solution Team Unit (STU) Manager and Leader excellence aligned to Microsoft’s enterprise strategy and MCAPS priorities.
Added 39 mins ago
Sr Manager Strategic Capacity Management
J&J Family of Companies
Jacksonville, FL
The Sr Strategic Capacity Manager is responsible for developing and maintaining the long-range capacity strategy for the Vision Care manufacturing network. This role translates Integrated…
Added 39 mins ago
Clinical Specialist II, CPT - Jacksonville, FL
Abbott
Jacksonville, FL
Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
Added 39 mins ago
Clinical Associate
Abbott
Jacksonville, FL
…performing work; monitors performance and reports status to…
Added 39 mins ago
Senior Program Manager, Cybersecurity & Technology Risk
Citigroup
Jacksonville, FL
Develop and communicate a risk-based, data-driven governance strategy for the Quantum Readiness Program in partnership with architecture, engineering, operations, and information security…
Added 39 mins ago
Traveling Superintendent 1- Healthcare
J.E. Dunn Construction Company
Tampa, FL
May be responsible for tracking and monitoring project budget and costs by using the project management system’s cost reports and data from the project manager.
Added 39 mins ago
M
Product Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
The Microsoft 365 for Individuals Marketing Team is looking for a Product Marketing Manager to lead growth activation for Copilot in Microsoft 365 apps. Microsoft 365 helps individuals and…
Added 39 mins ago
M
Senior Program Manager - Cloud Planning
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
Added 39 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I). CO+I is the organization behind one of the world's largest cloud infrastructures,…
Added 40 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Tampa, FL · Jacksonville, FL
Own the strategy and execution of GLCP support programming across four dimensions: Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management.
Added 40 mins ago
Senior Manager, Strategy, Growth, and Transformation
Deloitte
Miami, FL · Tampa, FL · Tallahassee, FL
…commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology,…
Added 40 mins ago
Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
PERFORMANCE COACH: Manager/Sr. Manager, Program Management Office (PMO)

Big Spaceship

Resource Operations Manager

NY, United States
New York, NY, United States

The salary band for this role is $80,000 - $90,000.

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Job details

Pay: The salary band for this role is $80,000 - $90,000.
Posting language: English
Posted: Nov 5, 2026

Original job description

At Big Spaceship, we're explorers, not settlers. We partner with ambitious brands ready to venture into new territory, push creative boundaries, and lead rather than follow.

We're a full-service creative shop built for brands that want to break new ground. Our diverse team of entrepreneurial spirits, creative minds, and makers brings bold ideas to life for some of the world's most innovative and culturally connected brands. If you thrive on exploration, creative risk-taking, and charting new paths, you belong here.

We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we scale to the work in front of us, and this role owns it end to end, from the first conversation with a freelancer through the final invoice and offboarding. Roles + Responsibilities Freelance sourcing and recruitment

Maintain a vetted bench of freelance talent across creative, production, design, studio, account, strategy and program management, working alongside internal recruiter and external staffing agencies.
Run outreach quickly and on demand when a project or pitch needs a team within days, collecting availability, rate and business status in a single pass.
Negotiate rates against market benchmarks and past engagements.
Manage the freelance intake process and the pipeline from first inquiry to engagement.
Partner with project leads and finance to turn staffing requests into clear, well-supported approvals.
Make sure each engagement is accurate and within budget before it moves forward.
Match each engagement to the right contracting path.

Contractor-of-record and vendor management

Own day-to-day relationships with contractor-of-record and vendor partners: contract and SOW setup, amendments, timesheet approval and offboarding.
Explain contracting arrangements to freelancers clearly: why the paperwork works as it does, how they log hours and how they get paid.
Maintain the freelancer agreement template, complete it accurately for each engagement and get it signed.
Keep the freelance tracker, resourcing system profiles, end-date reminders and hand-offs to IT and operations current, so anyone can ask who is active, on what, until when and at what cost, and get one true answer.

Ad hoc operations and delivery support The freelance bench is the anchor, but an operations team is asked for whatever the agency needs next. Expect a share of the week to go to work like this:

Resourcing support: staff plans, timesheet workflows, and moving project and employee data between systems.
Recurring reporting: time-off tracking and freelance spend against contract values
Process: document how work actually gets done, find the steps that cost the most time, and simplify them. Where an AI-assisted workflow can carry the repetitive parts, build it, maintain it and teach others to use it.
Expense management: administer the expense/production system, allocate billable and non-billable T&E budgets with project teams, and reconcile monthly expenses with finance and client project teams.
5+ years in agency operations or resourcing. Agency experience required.
Sound judgment and diplomacy in negotiating rates and managing freelancer relationships.
A careful reader of contracts.
Comfortable with numbers, including contract values, rate conversions and working-day counts.
Experience with resource management and timesheet platforms, contractor-management platforms and project tracking tools, plus strong Excel and Google Sheets skills.
Experience managing budgets and reconciling expenses with finance.
Clear, warm written communication.
Self-directed, able to work from a brief and see tasks through.
Discretion with confidential information such as rates and contracts.
Fluent with AI tools as a daily practice, and curious about where they make the work better.
NYC-based.

The salary band for this role is $80,000 - $90,000. Where a prospective new hire's base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.

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