Jobs in the United States

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Added 1 min ago
Auto Litigation Claims Specialist
Zurich Insurance Company Ltd.
Addison, TX
Zurich North America is currently hiring an Auto Litigation Claims Specialist, and this person will report to an Auto Claims Handling Manager.
Added 10 mins ago
Retail Sales Merchandiser - Grocery
Acosta Group
GILBERT, AZ
Ensure client products are stocked, properly displayed, and positioned to drive incremental sales
Added 10 mins ago
AU
Security Officer – Concierge
Allied Universal
Tempe, AZ
- $25 USD / hour
…photo identification cards, programming access through the client software program, monitoring CCTV, programming alarms for guard responses, answering security telephones, greeting…
Added 10 mins ago
SG
Merchandiser II - Convenience Stores (Phoenix, AZ)
Southern Glazer's Wine and Spirits
Phoenix, AZ
- $18.5 USD / hour
…a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and…
Added 11 mins ago
Area Growth Manager
Primo Brands
Phoenix, AZ
…legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter…
Added 11 mins ago
Merrill Advisor Development Program - Financial Advisor: Greater Arizona Market
Bank of America
Phoenix, AZ · Scottsdale, AZ
Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their…
Added 11 mins ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 11 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Phoenix, AZ
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 11 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Phoenix, AZ
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 15 mins ago
G
Assistant Quality Control Manager
GPAC
Phoenix, AZ
- $110,000 to $125,000 USD / year
Our client, a leading heavy civil and infrastructure contractor, is hiring an Assistant Quality Control Manager for a large linear heavy civil project in southern Arizona near Lukeville,…
Added 15 mins ago
G
Assistant Quality Control Manager
GPAC
Tucson, AZ
- $110,000 to $125,000 USD / year
Our client, a leading heavy civil and infrastructure contractor, is hiring an Assistant Quality Control Manager for a large linear heavy civil project in southern Arizona near Lukeville,…
Added 15 mins ago
G
Assistant Quality Control Manager
GPAC
Las Vegas, NV
- $110,000 to $125,000 USD / year
Our client, a leading heavy civil and infrastructure contractor, is hiring an Assistant Quality Control Manager for a large linear heavy civil project in southern Arizona near Lukeville,…
Added 15 mins ago
G
Assistant Quality Control Manager
GPAC
Yuma, AZ
- $110,000 to $125,000 USD / year
Our client, a leading heavy civil and infrastructure contractor, is hiring an Assistant Quality Control Manager for a large linear heavy civil project in southern Arizona near Lukeville,…
Added 15 mins ago
G
Assistant Quality Control Manager
GPAC
Albuquerque, NM
- $110,000 to $125,000 USD / year
Our client, a leading heavy civil and infrastructure contractor, is hiring an Assistant Quality Control Manager for a large linear heavy civil project in southern Arizona near Lukeville,…
Added 15 mins ago
G
Assistant Quality Control Manager
GPAC
San Diego, CA
- $110,000 to $125,000 USD / year
Our client, a leading heavy civil and infrastructure contractor, is hiring an Assistant Quality Control Manager for a large linear heavy civil project in southern Arizona near Lukeville,…
Added 16 mins ago
Customer Support Manager (Remote)
Central Research
Augusta, GA · Lowell, AR · Washington, DC · Hendersonville, TN · Fairfax, VA · Gallatin, TN
Central Research, Inc. (CRI) is hiring a Customer Support Manager for our Support Services Department which supports our Federal Government contract. The position will be responsible for…
Added 17 mins ago
Case Manager
Shelter House
Fairfax, VA
The Case Manager supports an average of 6-10 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Victims entering Artemis House are in imminent danger and…
Added 17 mins ago
Prevention Case Manager
Shelter House
Fairfax, VA
The Prevention Case Manager supports survivors in the community experiencing domestic and sexual violence, stalking, and/or human trafficking who are at imminent risk of homelessness. This…
Added 17 mins ago
Senior Manager of Customer Success
Healthix
NY · New York, NY
JOB TITLE: Senior Manager of Customer Success
Added 17 mins ago
Resource Operations Manager
Big Spaceship
NY · New York, NY
We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we…
Added 17 mins ago
Senior Marketing Manager
Connexity | Skimlinks, a Taboola company
NY · New York, NY
We're looking for a hands-on Senior Marketing Manager to build and scale our US B2B lead and demand generation engine. This role will be responsible for developing multi-channel marketing…
Added 17 mins ago
SH
Senior Case Manager
Shelter House
Fair Oaks, VA
- $58,000 to $64,000 USD / year
Under the supervision of the Assistant Director of Programs, the Senior Case Manager leads a team providing services to families with children and individual adults experiencing or at risk…
Added 25 mins ago
BH
Registered Behavioral Technician
BAYADA Home Health Care
Wailuku, HI
- $26 to $30 USD / hour
Review data and progress reports with Behavioral Services Manager and Behavior Specialist in order to strategize program improvements.
Added 25 mins ago
Merrill Financial Solutions Advisor - Partially Registered: Silicon Valley Market
Bank of America
Honolulu, HI
Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their…
Added 25 mins ago
Investment Consultant- Honolulu, HI
Charles Schwab
Honolulu, HI
…meaningful relationships, grow your skills, and contribute to a client-first culture that drives…

Big Spaceship

Resource Operations Manager

NY, United States
New York, NY, United States

The salary band for this role is $80,000 - $90,000.

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Job details

Pay: The salary band for this role is $80,000 - $90,000.
Posting language: English
Posted: Nov 5, 2026

Original job description

At Big Spaceship, we're explorers, not settlers. We partner with ambitious brands ready to venture into new territory, push creative boundaries, and lead rather than follow.

We're a full-service creative shop built for brands that want to break new ground. Our diverse team of entrepreneurial spirits, creative minds, and makers brings bold ideas to life for some of the world's most innovative and culturally connected brands. If you thrive on exploration, creative risk-taking, and charting new paths, you belong here.

We are looking for a NY-based Resource Operations Manager to be the operational backbone of how our work gets staffed, contracted, tracked and paid for. Our flexible talent bench is how we scale to the work in front of us, and this role owns it end to end, from the first conversation with a freelancer through the final invoice and offboarding. Roles + Responsibilities Freelance sourcing and recruitment

Maintain a vetted bench of freelance talent across creative, production, design, studio, account, strategy and program management, working alongside internal recruiter and external staffing agencies.
Run outreach quickly and on demand when a project or pitch needs a team within days, collecting availability, rate and business status in a single pass.
Negotiate rates against market benchmarks and past engagements.
Manage the freelance intake process and the pipeline from first inquiry to engagement.
Partner with project leads and finance to turn staffing requests into clear, well-supported approvals.
Make sure each engagement is accurate and within budget before it moves forward.
Match each engagement to the right contracting path.

Contractor-of-record and vendor management

Own day-to-day relationships with contractor-of-record and vendor partners: contract and SOW setup, amendments, timesheet approval and offboarding.
Explain contracting arrangements to freelancers clearly: why the paperwork works as it does, how they log hours and how they get paid.
Maintain the freelancer agreement template, complete it accurately for each engagement and get it signed.
Keep the freelance tracker, resourcing system profiles, end-date reminders and hand-offs to IT and operations current, so anyone can ask who is active, on what, until when and at what cost, and get one true answer.

Ad hoc operations and delivery support The freelance bench is the anchor, but an operations team is asked for whatever the agency needs next. Expect a share of the week to go to work like this:

Resourcing support: staff plans, timesheet workflows, and moving project and employee data between systems.
Recurring reporting: time-off tracking and freelance spend against contract values
Process: document how work actually gets done, find the steps that cost the most time, and simplify them. Where an AI-assisted workflow can carry the repetitive parts, build it, maintain it and teach others to use it.
Expense management: administer the expense/production system, allocate billable and non-billable T&E budgets with project teams, and reconcile monthly expenses with finance and client project teams.
5+ years in agency operations or resourcing. Agency experience required.
Sound judgment and diplomacy in negotiating rates and managing freelancer relationships.
A careful reader of contracts.
Comfortable with numbers, including contract values, rate conversions and working-day counts.
Experience with resource management and timesheet platforms, contractor-management platforms and project tracking tools, plus strong Excel and Google Sheets skills.
Experience managing budgets and reconciling expenses with finance.
Clear, warm written communication.
Self-directed, able to work from a brief and see tasks through.
Discretion with confidential information such as rates and contracts.
Fluent with AI tools as a daily practice, and curious about where they make the work better.
NYC-based.

The salary band for this role is $80,000 - $90,000. Where a prospective new hire's base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.

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