Description Most people don't think much about their vehicle until something goes wrong. That's where we come in.
Whether you're helping customers, servicing vehicles, leading a team, or supporting operations behind the scenes, you'll play an important role in getting the job done right. We're looking for dependable people who enjoy solving problems, working together, and taking pride in their work. If that sounds like you, we'd love to talk!
Why You’ll Love Working Here
- Benefits Worth Talking About. Not just competitive. Comprehensive.
- Medical, Dental, Vision Insurance
- Health Savings and Flexible Spending Accounts
- Supplemental Insurances (Life and Short/Long-Term Disability)
- Employee Assistance Program
- 401(K) with company match
- Flexible Paid Time Off
- Paid Holidays
- Discounts on Products and Services
- Employee Referral Program
- Paid Training and Reimbursement for ASE Certifications
- Career Growth Opportunities with a Growing Company
What You'll Do
- Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
- Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
- Be the bridge between techs and customers; translate inspections into trusted recommendations
- Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
- Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
- Cover the deck when the Store Manager is out; model elite standards on every shift
What We’re Looking For
- At least 1–3 years of experience in automotive service management or retail repair leadership
- Strong background in service sales (tires, brakes, maintenance, or mechanical)
- Proven ability to lead a team in a high-volume, fast-paced environment
- Excellent communication and problem-solving skills
- Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
- A self-starter who thrives on results, accountability, and growth
- Open availability, including weekends, to lead and support the team during peak business times
About Us
Around here, we believe good work starts with good people. As a part of the Big Brand Tire & Service brand, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Whether you're in a store, distribution center, or our support center, you're part of a team that helps our neighbors get where they're going every day. We look for people who care, work hard, and take pride in doing things the right way. If that sounds like you, you'll fit right in. Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
