Junior Program Analyst

Company: Bickham Services Unlimited LLC Openings: 2 Employment Type: Full-Time, W-2, Non-Exempt Work Arrangement: Remote (U.S.), with occasional on-site attendance in Bethesda, Maryland Schedule: Monday–Friday, Eastern Time business hours Travel: Up to 10%

About the Opportunity

Bickham Services Unlimited LLC is recruiting for a contractor team supporting a federal program that helps Historically Black Colleges and Universities (HBCUs) compete for federal contracts and research funding.

We are looking for a detail-oriented Junior Program Analyst to assist with administrative coordination, program support, data management, and customer service activities.

This position is contingent on the contract being awarded. If awarded, the anticipated start date is December 2, 2026.

Key Responsibilities

• Provide administrative and operational support to the program team.
• Assist with organizing documents, maintaining records, and updating program information.
• Support data collection, tracking, and reporting activities.
• Respond to routine inquiries and assist with customer service requests.
• Maintain accurate spreadsheets, records, and electronic files.
• Assist with scheduling, coordination, and follow-up activities.
• Support the preparation of program reports and other deliverables.
• Ensure assigned written documents meet applicable Section 508 accessibility requirements.

Qualifications

• Bachelor's degree.
• 1–3 years of experience in administrative support, program coordination, data management, or customer service.
• Familiarity with Microsoft 365 applications.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to work independently and meet deadlines.
• Experience using ticketing or customer support systems is preferred.

Working Conditions

• Remote (U.S.), with occasional on-site attendance in Bethesda, Maryland.
• Must be available during Eastern Time business hours.
• Occasional travel may be required, up to approximately 10%.
• Must be authorized to work in the United States and able to complete a federal background investigation and suitability determination.

How to Apply

Apply through this posting with a current resume. Qualified candidates will be contacted for a phone screen.

Bickham Services Unlimited, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Applicants who need a reasonable accommodation during the hiring process may contact Support@bickhamservicesultd.com.