Housekeeping Supervisor

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We seek a positive, service oriented, energetic and self-motivated Housekeeping Supervisor to work closely with the maintenance and housekeeping teams as well as other departments of the hotel. The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. The hospitality industry is unique in that it requires commitment 24 hours a day. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more. Company Overview We believe that words have meaning. That’s why we refer to our staff as “Team Members”, the Back of the House as the “Heart of the House,” housekeeping as “Room Attendants,” and the front desk staff as “Guest Service Hosts.” Our broughtonHOTELS Service Standards set high expectations for our teams. Our goal is to create a work environment our Team Members love. If they believe in our mission, and are in love with their jobs, then they’re more likely to provide exceptional service and take great care hosting our guests. Essential Qualifications

• Previous supervisory experience, preferably in a housekeeping department.
• Open availability for a flexible schedule.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.

Essential Duties

• Distribute assignment sheets, room keys, and beepers
• Maintain accurate records for security
• Inspect all check-out rooms and 50% of stayover rooms
• Inspect public areas, restrooms, meeting and office spaces, at least twice a day to ensure cleanliness
• Monitor and respond to guest complaints to ensure guest satisfaction
• Conduct weekly supply audits to ensure all hotel supplies are at adequate par levels
• Oversee the cleaning of all guest rooms and public spaces
• Prepare departmental payroll
• Responsible for the upkeep, audit, and maintenance of the department's fire/life safety program
• Schedule all housekeeping staff in accordance with occupancy levels and labor guidelines
• Communicate with other departments to ensure a high quality product and service level is delivered
• Order, stock, and maintain inventory of any room supplies and cleaning supplies
• Conduct monthly staff meetings

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