IOP Program Assistant

At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. As a nonprofit organization serving communities across Connecticut, we provide compassionate behavioral health, substance use, domestic violence, housing, and community-based services that help individuals and families thrive.

We are seeking a Program Assistant to join our Children's Intensive Outpatient Program (IOP) team. In this rewarding role, you will support children and adolescents receiving behavioral health services by providing direct behavioral support during therapeutic groups, assisting with case coordination, and helping ensure the smooth day-to-day operation of the program. This is an ideal opportunity for someone who is passionate about working with youth and making a meaningful difference in their lives.

This is a part-time, 20 hours per week position in our Children’s Intensive Outpatient Program

Schedule: Monday Wednesday, Thursday, Friday 1:30pm - 5:30pm and Tuesday 2:30pm - 6:30pm

Candidates must reside in Connecticut to be eligible for this position.

What You Will Do:

In this role, you will provide behavioral and administrative support to children participating in the IOP while assisting clinicians and program leadership with coordination of care and program operations.

• Support children during therapeutic groups, helping maintain engagement, safety, and adherence to program expectations.
• Assist clinicians during crisis situations and provide individual support to clients when needed.
• Coordinate case management activities and maintain communication with collateral providers and treatment supports.
• Prepare and track client information, including psychiatric appointment needs and treatment-related documentation.
• Maintain client records, file collateral information, and support accurate documentation practices.
• Help organize program activities, manage supplies, and support daily program operations.
• Participate in supervision, team meetings, and professional development opportunities to support quality care.

What You Will Bring:

Required Qualifications

• Bachelor's degree in a human services-related field
• Proficiency with Microsoft 365 applications and the ability to learn and navigate electronic health record (EHR) systems.
• Ability to obtain and maintain CPR/First Aid/AED certification.
• Strong organizational, communication, and teamwork skills.

Preferred Qualifications

• One year of experience supporting children and adolescents with mental health, behavioral health, special education, or related needs.
• Experience in a behavioral health, healthcare, school, nonprofit, or community-based setting.
• Experience providing direct support to youth in group-based environments.

What We Offer:

The anticipated salary range for this position is $21.00- $26.00. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations.

BHcare offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan, and other fringe benefits. Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements.

Join Our Team

If you are looking for meaningful work with a supportive team and the opportunity to make a lasting impact on children, families, and communities, we encourage you to apply.

BHcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic under applicable federal, state, or local law.

Qualifications