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HB
Direct Service Staff
HOMEWARD BOUND, INC.
Minnetonka, MN
- $16 USD / hour
Program and Health Care Duties: Provide individualized support that promotes daily living skills, health, safety, personal choice, and community participation.
Added 1 min ago
Evening Shift Registered Nurse RN
Welcome! (All Jobs)
Fort Wayne, IN
Full-time evening shift, 2p-10p
Added 1 min ago
Evening Shift Licensed Practical Nurse LPN
Welcome! (All Jobs)
Fort Wayne, IN
Full-time evening shift, 2p-10p
Added 1 min ago
Licensed Practical Nurse LPN
Welcome! (All Jobs)
Fort Wayne, IN
Full-time day, evening, and night shift
Added 1 min ago
Registered Nurse RN
Welcome! (All Jobs)
Fort Wayne, IN
Full-time day, evening, and night shift
Added 1 min ago
Staff Development Coordinator-RN
Welcome! (All Jobs)
Clinton, IN
RN License Required
Added 1 min ago
AA
Experienced Veterinary Receptionist
Alliance Animal Health
New York, NY
- $17 to $23 USD / hour
At Inwood Animal Clinic, we specialize in quality veterinary care for pets of all ages. We are available to address any potential issues, so our patients will enjoy a lifetime of great…
Added 1 min ago
MH
Licensed Practical Nurse (LPN)
Middletown Health and Rehab
Middletown, OH
- $36 to $40 USD / hour
Must possess a current, unencumbered license to practice as an LPN within the state in which you work · Must possess a current CPR certification
Added 1 min ago
Underwriting Rules & Data Sr Specialist
Northwestern Mutual
Franklin, WI
Contributes to the development and ongoing maintenance of an automated and auto-assisted decisioning (rules) program. Collaborates with subject matter experts from medical and lay team to…
Added 1 min ago
Director of Nursing (SNF)
Frazee Senior Living Campus
Frazee, MN
Are you a skilled clinical leader passionate about ensuring high-quality resident care and developing strong nursing teams? Health Dimensions Group, Inc is seeking a Director of Nursing…
Added 1 min ago
Director of Nursing (SNF)
Health Dimensions Group
Frazee, MN
Are you a skilled clinical leader passionate about ensuring high-quality resident care and developing strong nursing teams? Health Dimensions Group, Inc is seeking a Director of Nursing…
Added 1 min ago
EC
Administrator Residency Program (AIT)
Elkins Crest Health & Rehabilitation Center
Elkins Park, PA
- From $20 USD / hour
The Administrator in Training program includes Hands on training and Development by a seasoned Licensed Nursing Home Administrator, rotation through the various departments and duties in a…
Added 1 min ago
Molder
OPW Fueling Components, LLC
Smithfield, NC
DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our…
Added 2 mins ago
YN
Staff Development Coordinator / Infection Preventionist
Yamato Nursing and Rehabilitation Center
Boca Raton, FL
- $90,000 to $94,000 USD / year
Active Florida Registered Nurse (RN) license required
Added 2 mins ago
Senior Geotechnical Engineer
Schnabel Engineering, Inc.
Rockville, MD
Strong business development experience, including client relationship management, proposal leadership, and revenue generation.
Added 3 mins ago
Summer 2027 Mars Snacking Manufacturing Internship - Jackson, TN
United States
…support. Here, you have our ongoing commitment to your growth and development as you work across our world-famous…
Added 3 mins ago
B&
Customer Experience Associate
Birge & Held Group LLC
Westerville, OH
- $17.8 to $22.25 USD / hour
At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a…
Added 3 mins ago
Warehouse Grocery Selector
Heinens Inc
Warrensville Heights, OH
Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive…
Added 3 mins ago
Deli Associate
Heinens Inc
Barrington, IL
Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into…
Added 3 mins ago
Director Finance Massachusetts Region
SAH Brown University Health Fall River
United States
Partner with Quality leadership on initiatives affecting reimbursement and documentation.
Added 3 mins ago
Advanced Echo Sonographer
HMH - Houston Methodist Hospital - The Methodist Hospital
United States
…management. The ACS position reviews the indication for and quality of an echocardiographic examination and assists with obtaining additional images if needed to result in a complete and…
Added 3 mins ago
A
Software Engineer
Actalent
Irvine, CA
- $70 USD / hour
Applying AI-assisted development practices to accelerate software delivery and improve code quality.
Added 3 mins ago
A
Program Manager
Actalent
Plymouth, MI
- $120,000 to $135,000 USD / year
Job Title: Program ManagerJob DescriptionThe Program Manager leads complex automotive lighting and electronics programs from concept through successful launch, serving as the primary…
Added 3 mins ago
A
Civil Superintendent
Actalent
Bloomsdale, MO
- $57.69 to $86.54 USD / hour
…ensuring projects are completed safely, on schedule, and to quality standards. Projects include earthwork, grading, utilities, excavation, concrete, and site…
Added 3 mins ago
A
Quality Engineering Technician
Actalent
Omaha, NE
- $24 to $30 USD / hour
Support the development and refinement of quality control procedures and best practices.

BH Management

Service Manager

Louisville, KY, United States

Approved Pay Range: $60,000 - $73,000

Apply on pretiumenterpriseservices.wd1.myworkdayjobs.com About employer

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Job details

Pay: Approved Pay Range: $60,000 - $73,000
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go- getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us! Approved Pay Range: $60,000 - $73,000

Position Summary:

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our occupied homes. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Service Manager jobs may be all encompassing (internal execution, execution with vendors, execution specific to Housing Choice Program requirements) or be assigned to one of the 3 areas cited as a primary area of focus.

Essential Functions:

Demonstrate a working knowledge of lease documents and resident rules and regulations
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes
Monitor and manages response times, resident satisfaction and the overall productivity and efficiency within their portfolio
Review schedules and approves third party vendors, vendor pricing, resident charge backs and invoices for completed work
Provides technical support to service technicians to ensure proper diagnosis and repair of all service jobs
Ensure that all required training is completed in a timely manner for self and all team members supervised, while administering and ensuring compliance with technical training program for the service team
Follow-up on service orders to ensure resident satisfaction with the work completed and works to resolve issues with dissatisfied customers
Manage and execute semi-annual home inspection program to improve resident satisfaction, control unit turn costs and maximize average length of lease occupancy
Conduct other property visits for the purposes of occupancy and lease compliance checks, posting notices, coordinating utilities, eviction lockouts, etc.
Comply with the Company’s national procurement policy and program, while managing fleet and fleet stock accordingly
Oversee vendors to ensure the best possible outcome on service requests, that residents are highly satisfied, and expenses and costs stay within stated company targets, while controlling costs by overseeing maintenance and service jobs, accurately track and report work
Comply with all Company applicable health and safety rules and regulations, as well as ensure all properties are compliant with local, state, and federal health and safety laws
Coordinate activities to maximize the efficiency of all processes
Ensure that workplace safety standards and practices are always upheld
Performance management of personnel including, reviews, career advancement path, corrective action, mentoring and performance improvement plans
Communicate effectively with Service Director and Portfolio Operations Director as well as with tenants, owners, and agencies via telephone and email regarding any issues that arise relating to HQS inspections, as needed
As needed, initially inspect, and reinspect Housing Choice Program properties (example-Section 8) annually for compliance with all applicable regulations and policies, including those of Housing and Urban Development (HUD) and the city’s Housing Quality Standards (HQS) local building codes and zoning ordinances. Conduct in person inspections/communicate with Housing Choice Program governmental representatives.
Properly reports deficiencies, determines who is responsible for repairs, and establishes deadlines for completion of work; documents findings and conducts follow-up inspections to ensure that repairs are finished by deadline
Documents, in writing, necessary work to be completed for units to meet standards and codes
As assigned, completes the necessary paperwork for newly qualified Progress Choice Homes; performs related duties and responsibilities required and as assigned for these programs.
Be knowledgeable of local HUD program rules and changes to ensure compliance in conjunction with the Progress centralized Housing Choices and Rental Regulations department.
Develop and maintain positive relationships with local market team members as well as all relationships with Housing Authorities within your assigned region, under the guidance of Progress Residentials’ centrally based Housing Choice and Rental Regulations department.
Carry out other duties as assigned that are in the best interests of the company while being a champion for Progress Residential’s Core Values.

Qualifications

5 or more years of experience managing service, operations and maintenance in multi-family, single family, military housing or equivalent
High School Diploma or equivalent required
EPA certified to handle refrigerants
Valid Driver's License required
Available to work flexible hours which may include some weekends and evenings
Available to offer support for after-hours service technicians and / or vendors
Ability to review and understand cost estimates and scopes of work and in tune with current labor rates in given MSA
Effective communication skills, ability to work with General and Sub-Contractors on scope, price and schedule
Ability to effectively schedule and manage multiple contractors/crews at various locations within a given geographic area
Extensive knowledge of Plumbing, Electrical, HVAC, Flooring, Appliances, Landscaping and Irrigation Systems as they relate to residential homes
Understanding of general IBC building codes and rental property health and safety regulations.
Strong customer service skills and must be able to address customer’s concerns professionally
Strong skills with MS office products including Excel
Ability to manage remote administrative assistance
SalesForce and/or Yardi experience strongly preferred
Proven record of working independently and with minor supervision
Ability to work in a fast-paced team environment
Manage vendor relations, on-board new vendors, and negotiate pricing
Manage larger project outside scope of subordinates
Manage subordinate assigned fleet vehicles and inventory

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

Apply on pretiumenterpriseservices.wd1.myworkdayjobs.com About employer

More about this job

Skills

Leadership
Deliver outstanding service
Technical support
Regulatory compliance
Inspection
Procurement
Health and safety
Performance management
Coaching
Building codes
Valid driver's licence
Communication skills
Plumbing
HVAC
Irrigation systems
Health and safety regulations
Customer service
Microsoft Office
Microsoft Excel
Salesforce
Yardi
Work independently

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Work requirements

Jobs in the United States