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Dining Services Assistant Manager
Healthcare Services Group, Inc.
VINTON, VA
- From $45,000 USD / year
The Dining Services Assistant Manager is responsible for assisting the Dining Services Manager in overseeing the dining operations and ensuring high standards of food quality, safety, and…
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HS
Food Service Worker/Kitchen Helper/Dietary Aide
Healthcare Services Group, Inc.
PORTSMOUTH, NH
- From $18 USD / hour
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Equipment Reliability Manager
Momentum Manufacturing Group LLC
Franklin, NH
This position will lead the development, implementation and execution of the Equipment Reliability Strategy for the facility. This includes involvement and leadership in developing the TPM…
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ES
Assistant Store Manager
Extra Space Storage
Mount Washington, KY
- $16 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
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Network Management & Contracting Business Manager (Kentucky)
CVS Health
Remote, United States
Coordinate and monitor network-related projects and enterprise initiatives that impact providers, contracting, provider data, and network operations.
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Department Manager
Barnes & Noble Education
WILLIAMSBURG, KY
The Department Manager is a key member of the store leadership team, responsible for leading the daily operations and overall performance of an assigned department while supporting the…
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Project Manager I
Sundt
Maxwell, TX · Lockhart, TX
7. Manages the development of the overall CPM schedule and assures coordination with the Project Superintendent and the procurement schedule with the Project Engineer. Ensures that as many…
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Legislative Affairs Liaison
TX-HHSC-DSHS-DFPS
AUSTIN, TX
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Flight Test Pilot (Experimental)
U.S. Special Operations Command (Army)
Fort Campbell, KY
Summary About the Position: This position is located at the US Army Special Operations Aviation Command SIMO, Fort Campbell, KY 42223. Responsibilities Performs experimental and…
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A
Carbon - Machine Operator
Aerotek
Walton, KY
- $21.1 USD / hour
Perform data entry tasks related to machine operations.
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ES
Sr. Maintenance Supervisor
EPT SPE LLC
United States
- $83,000 to $117,000 USD / year
The Sr. Maintenance Supervisor is responsible for all maintenance aspects of the community’s operations and objectives and is not required to be on-call for after-hours emergencies.…
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General Manager
Chipotle Mexican Grill
Hopkinsville, KY
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
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Sr. Project Manager-Intralogistics
Daifuku Intralogistics America Corporation
Erlanger, KY
- $7.25 USD / hour
Follows Wynright standards for documentation and software development
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Sales Trainee*
Consolidated Electrical Distributors
Erlanger, KY
CED’s competitive Sales Training Program provides the tools and training for learning the ins and outs of one of the nation’s fastest growing industries. In this approximate 24-month…
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UPS - HIRING IN SHEPHERDSVILLE, KY! 1ST & WEEKEND SHIFTS AVAILABLE, $16-$17/HR, WEEKLY PAY. SPANISH OR ENGLISH SPEAKING CANDIDATES WELCOME.
Aerotek
Shepherdsville, KY
- $16 to $20 USD / hour
This Warehouse Worker role supports shipping and receiving operations in a clean, climate-controlled facility in Shepherdsville, KY. You will handle inbound and outbound freight, maintain…
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Warehouse Supervisor
AmerisourceBergen Pharmaceutical Distribution
Shepherdsville, KY
- $7.25 USD / hour
Coachesemployees to support their development in the role.
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Warehouse Associate - A Shift
Arvato Bertelsmann
Shepherdsville, KY
Professional development, including tuition reimbursement, scholarships, and training. Voluntary benefits (legal, financial, pet, and more) and an Employee Assistance Program.
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Outbound Clerk (1st shift)
Arvato Bertelsmann
Shepherdsville, KY
…our team, you'll not only contribute to the efficiency of our operations but also have the opportunity to work with cutting-edge warehouse equipment and collaborate with various teams…
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Outbound Clerk (2nd shift)
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Shepherdsville, KY
…our team, you'll not only contribute to the efficiency of our operations but also have the opportunity to work with cutting-edge warehouse equipment and collaborate with various teams…
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Quality Assurance Inspector (A Shift)
Arvato Bertelsmann
Shepherdsville, KY
…inspections, monitoring processes, and supporting production operations. This role works closely with Operations and Quality leadership to meet customer specifications, maintain service…
Added 1 min ago
RCA Specialist
U.S. Bank
Owensboro, KY
…data, and compiles and provides reports. May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the…
Added 1 min ago
BH
Associate Vice President, Market Finance
Baptist Health
Paducah, KY
- $7.25 USD / hour
Responsible for directing financial operations of assigned Market(s), including supporting market senior and department leadership with overall financial accountability in achieving…
Added 1 min ago
Occupational Therapist
Sevita
Paducah, KY
Serve on rehabilitation treatment team, including meetings, attending conferences, departmental meetings for program development, and establishing a system of operations for team…
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NH
Practice Manager II, Norton Children's Medical Group- Elizabethtown, Days 8a-430
Norton Healthcare
Elizabethtown, KY
- $7.25 USD / hour
This position is responsible for over seeing the day to day operations of a physician office(s) which generrally includes a minimum of 30 FTEs and 8 or more providers. The incumbent is…
Added 1 min ago
PH
Maintenance Tradesperson, 2nd Shift
Parker Hannifin Corporation
Bowling Green, KY
- $30.69 to $37.82 USD / hour
Work collaboratively with operations, production, and other team members to minimize downtime.

BH Management

Service Manager 1

Louisville, KY, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go- getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!

Position Summary:

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our occupied homes. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Service Manager jobs may be all encompassing (internal execution, execution with vendors, execution specific to Housing Choice Program requirements) or be assigned to one of the 3 areas cited as a primary area of focus.

Essential Functions:

Demonstrate a working knowledge of lease documents and resident rules and regulations
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes
Monitor and manages response times, resident satisfaction and the overall productivity and efficiency within their portfolio
Review schedules and approves third party vendors, vendor pricing, resident charge backs and invoices for completed work
Provides technical support to service technicians to ensure proper diagnosis and repair of all service jobs
Ensure that all required training is completed in a timely manner for self and all team members supervised, while administering and ensuring compliance with technical training program for the service team
Follow-up on service orders to ensure resident satisfaction with the work completed and works to resolve issues with dissatisfied customers
Manage and execute semi-annual home inspection program to improve resident satisfaction, control unit turn costs and maximize average length of lease occupancy
Conduct other property visits for the purposes of occupancy and lease compliance checks, posting notices, coordinating utilities, eviction lockouts, etc.
Comply with the Company’s national procurement policy and program, while managing fleet and fleet stock accordingly
Oversee vendors to ensure the best possible outcome on service requests, that residents are highly satisfied, and expenses and costs stay within stated company targets, while controlling costs by overseeing maintenance and service jobs, accurately track and report work
Comply with all Company applicable health and safety rules and regulations, as well as ensure all properties are compliant with local, state, and federal health and safety laws
Coordinate activities to maximize the efficiency of all processes
Ensure that workplace safety standards and practices are always upheld
Performance management of personnel including, reviews, career advancement path, corrective action, mentoring and performance improvement plans
Communicate effectively with Service Director and Portfolio Operations Director as well as with tenants, owners, and agencies via telephone and email regarding any issues that arise relating to HQS inspections, as needed
As needed, initially inspect, and reinspect Housing Choice Program properties (example-Section 8) annually for compliance with all applicable regulations and policies, including those of Housing and Urban Development (HUD) and the city’s Housing Quality Standards (HQS) local building codes and zoning ordinances. Conduct in person inspections/communicate with Housing Choice Program governmental representatives.
Properly reports deficiencies, determines who is responsible for repairs, and establishes deadlines for completion of work; documents findings and conducts follow-up inspections to ensure that repairs are finished by deadline
Documents, in writing, necessary work to be completed for units to meet standards and codes
As assigned, completes the necessary paperwork for newly qualified Progress Choice Homes; performs related duties and responsibilities required and as assigned for these programs.
Be knowledgeable of local HUD program rules and changes to ensure compliance in conjunction with the Progress centralized Housing Choices and Rental Regulations department.
Develop and maintain positive relationships with local market team members as well as all relationships with Housing Authorities within your assigned region, under the guidance of Progress Residentials’ centrally based Housing Choice and Rental Regulations department.
Carry out other duties as assigned that are in the best interests of the company while being a champion for Progress Residential’s Core Values.

Qualifications

5 or more years of experience managing service, operations and maintenance in multi-family, single family, military housing or equivalent
High School Diploma or equivalent required
EPA certified to handle refrigerants
Valid Driver's License required
Available to work flexible hours which may include some weekends and evenings
Available to offer support for after-hours service technicians and / or vendors
Ability to review and understand cost estimates and scopes of work and in tune with current labor rates in given MSA
Effective communication skills, ability to work with General and Sub-Contractors on scope, price and schedule
Ability to effectively schedule and manage multiple contractors/crews at various locations within a given geographic area
Extensive knowledge of Plumbing, Electrical, HVAC, Flooring, Appliances, Landscaping and Irrigation Systems as they relate to residential homes
Understanding of general IBC building codes and rental property health and safety regulations.
Strong customer service skills and must be able to address customer’s concerns professionally
Strong skills with MS office products including Excel
Ability to manage remote administrative assistance
SalesForce and/or Yardi experience strongly preferred
Proven record of working independently and with minor supervision
Ability to work in a fast-paced team environment
Manage vendor relations, on-board new vendors, and negotiate pricing
Manage larger project outside scope of subordinates
Manage subordinate assigned fleet vehicles and inventory

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

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