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Direct Support Professional (DSP) Lead
Default Brand
St Paul, MN
- $19 USD / hour
Fraser is currently seeking an Assistant Coordinator who will support program operations through a combination of direct care, administrative responsibilities, and staff leadership. This…
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DB
Overnight Direct Support Professional (DSP)
Default Brand
Richfield, MN · Eden Prairie, MN
- $17 to $19 USD / hour
Student Loan forgiveness (through Public Service Loan Forgiveness program)
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On Call / Float Direct Support Professional
Default Brand
Bloomington, MN · Shakopee, MN
- $17 to $19 USD / hour
Student Loan forgiveness (through Public Service Loan Forgiveness program)
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Direct Support Professional/Caregiver – FT, PT & Weekend shifts
Default Brand
Maple Grove, MN · Plymouth, MN
- $17 to $20 USD / hour
Student Loan forgiveness (through Public Service Loan Forgiveness program)
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Drone Pilot (California) - Evergreen
Cyberhawk
Remote, United States
…and may support coaching, technical problem-solving and the development of other…
Added 1 min ago
Supervisor, Therapy
InnovAge
Pueblo, CO
…speech therapy disciplines to guide team performance, support program goals, and promote best practices. This position collaborates closely with interdisciplinary team (IDT) members, center…
Added 1 min ago
Manager, Financial Planning and Analysis
Relation Insurance, Inc. - Corporate
Remote, United States
Leads the development, analysis, and evaluation of departmental budgets, including preparing budget documents, reports, recommendations, supporting documentation, and impact analyses.
Added 1 min ago
SD
Warehouse Support 2nd Shift - Des Moines, IA
Spee-Dee Delivery Service
Des Moines, IA
- $25 to $31.75 USD / hour
…on applicable company policies, performance and individual…
Added 1 min ago
Family Services Advocate
Richland County First Steps
Columbia, SC
Provide child development, parent education, case management and family support to participants.
Added 2 mins ago
Leadership Coordinator - NJROTC
Education & Training Resources LLC
Excelsior Springs, MO
Assumes direct responsibility for the development of appropriate behavior of students within the program setting by establishing and maintaining effective discipline and management…
Added 2 mins ago
Career Transition Services Specialist
Education & Training Resources LLC
Excelsior Springs, MO
Participate in the mentoring program on Center.
Added 2 mins ago
Recreation Center Assistant - North/East (Park and Recreation [PKR] Dept., Unclassified Position)
City of Dallas
United States
Assists recreation program staff in the development, planning, and implementation of recreational, cultural, andeducational programs to ensure availability of activities for Dallas'…
Added 2 mins ago
Customer Service Representative
Community Choice Financial Family of Brands
SARASOTA, FL
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
Added 2 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Swainsboro, GA
…your career by providing an ongoing comprehensive training and development program that will allow you to truly…
Added 2 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Florence, SC
…your career by providing an ongoing comprehensive training and development program that will allow you to truly…
Added 3 mins ago
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Delivery Technician
Walgreens
ATLANTA, GA
- $18 to $24.25 USD / hour
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Added 3 mins ago
HVAC Service Manager
Tipping Hat
Denver, CO
Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
Added 3 mins ago
Extension Instructor or Open Rank Extension Educator - Early Childhood (Boone County)
The University Of Nebraska At Lincoln
Albion, NE
…providing educational programming and resources about early child development and early care and education. Adults play a significant role in setting the stage for young children’s lifelong…
Added 4 mins ago
CW
Employer Engagement Specialist, Solar/Roofing & EMS
Civic Works
Baltimore, MD
- $55,000 to $65,000 USD / year
Founded in 1993, Civic Works strengthens communities through education, skills development, and community service. Our Center for Sustainable Careers (CSC) houses our Career Pathways and…
Added 4 mins ago
RN Case Manager - Home Health
UnityPoint Health
West Des Moines, IA
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Added 4 mins ago
Registered Nurse Residency - Home Health
UnityPoint Health
Urbandale, IA
…will have that and more in the UnityPoint at Home Residency Program which has been created to build on the skills you have learned in school and through clinicals while also allowing for an…
Added 4 mins ago
Home Health RN
UnityPoint Health
West Des Moines, IA
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Added 4 mins ago
Paramedic Ambulance Transport
UnityPoint Health
Des Moines, IA
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Added 4 mins ago
Leasing Consultant
Hawthorne Residential Partners
Clayton, NC
Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to…
Added 4 mins ago
HH
Direct Care Supervisor
HEARTSHARE HUMAN SERVICES OF NEW YORK
Brooklyn, NY
- $30.77 to $31.32 USD / hour
HeartShare St. Vincent’s Services (HSVS) Nuevo Camino program is dedicated to providing 38 unaccompanied minors, ages 5-17, with a supportive, nurturing environment through transitional…

BH Management

Service Manager 1

Louisville, KY, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go- getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!

Position Summary:

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our occupied homes. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Service Manager jobs may be all encompassing (internal execution, execution with vendors, execution specific to Housing Choice Program requirements) or be assigned to one of the 3 areas cited as a primary area of focus.

Essential Functions:

Demonstrate a working knowledge of lease documents and resident rules and regulations
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes
Monitor and manages response times, resident satisfaction and the overall productivity and efficiency within their portfolio
Review schedules and approves third party vendors, vendor pricing, resident charge backs and invoices for completed work
Provides technical support to service technicians to ensure proper diagnosis and repair of all service jobs
Ensure that all required training is completed in a timely manner for self and all team members supervised, while administering and ensuring compliance with technical training program for the service team
Follow-up on service orders to ensure resident satisfaction with the work completed and works to resolve issues with dissatisfied customers
Manage and execute semi-annual home inspection program to improve resident satisfaction, control unit turn costs and maximize average length of lease occupancy
Conduct other property visits for the purposes of occupancy and lease compliance checks, posting notices, coordinating utilities, eviction lockouts, etc.
Comply with the Company’s national procurement policy and program, while managing fleet and fleet stock accordingly
Oversee vendors to ensure the best possible outcome on service requests, that residents are highly satisfied, and expenses and costs stay within stated company targets, while controlling costs by overseeing maintenance and service jobs, accurately track and report work
Comply with all Company applicable health and safety rules and regulations, as well as ensure all properties are compliant with local, state, and federal health and safety laws
Coordinate activities to maximize the efficiency of all processes
Ensure that workplace safety standards and practices are always upheld
Performance management of personnel including, reviews, career advancement path, corrective action, mentoring and performance improvement plans
Communicate effectively with Service Director and Portfolio Operations Director as well as with tenants, owners, and agencies via telephone and email regarding any issues that arise relating to HQS inspections, as needed
As needed, initially inspect, and reinspect Housing Choice Program properties (example-Section 8) annually for compliance with all applicable regulations and policies, including those of Housing and Urban Development (HUD) and the city’s Housing Quality Standards (HQS) local building codes and zoning ordinances. Conduct in person inspections/communicate with Housing Choice Program governmental representatives.
Properly reports deficiencies, determines who is responsible for repairs, and establishes deadlines for completion of work; documents findings and conducts follow-up inspections to ensure that repairs are finished by deadline
Documents, in writing, necessary work to be completed for units to meet standards and codes
As assigned, completes the necessary paperwork for newly qualified Progress Choice Homes; performs related duties and responsibilities required and as assigned for these programs.
Be knowledgeable of local HUD program rules and changes to ensure compliance in conjunction with the Progress centralized Housing Choices and Rental Regulations department.
Develop and maintain positive relationships with local market team members as well as all relationships with Housing Authorities within your assigned region, under the guidance of Progress Residentials’ centrally based Housing Choice and Rental Regulations department.
Carry out other duties as assigned that are in the best interests of the company while being a champion for Progress Residential’s Core Values.

Qualifications

5 or more years of experience managing service, operations and maintenance in multi-family, single family, military housing or equivalent
High School Diploma or equivalent required
EPA certified to handle refrigerants
Valid Driver's License required
Available to work flexible hours which may include some weekends and evenings
Available to offer support for after-hours service technicians and / or vendors
Ability to review and understand cost estimates and scopes of work and in tune with current labor rates in given MSA
Effective communication skills, ability to work with General and Sub-Contractors on scope, price and schedule
Ability to effectively schedule and manage multiple contractors/crews at various locations within a given geographic area
Extensive knowledge of Plumbing, Electrical, HVAC, Flooring, Appliances, Landscaping and Irrigation Systems as they relate to residential homes
Understanding of general IBC building codes and rental property health and safety regulations.
Strong customer service skills and must be able to address customer’s concerns professionally
Strong skills with MS office products including Excel
Ability to manage remote administrative assistance
SalesForce and/or Yardi experience strongly preferred
Proven record of working independently and with minor supervision
Ability to work in a fast-paced team environment
Manage vendor relations, on-board new vendors, and negotiate pricing
Manage larger project outside scope of subordinates
Manage subordinate assigned fleet vehicles and inventory

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

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