About Us
At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges.
Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.
If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx.
Position Overview
The Graphic Designer is responsible for the accurate, timely, and high-quality delivery of Medical Education and Promotional Pharmaceutical materials across print and digital channels. The role will work during the second shift hours of 1 pm to 9 pm EST.
Reporting to the Studio Manager, this role partners with Creative, Project Management, Print Production, Account Services, Editorial, and other cross-functional teams to ensure deliverables align with approved creative direction, brand standards, technical specifications, regulatory requirements, and project timelines.
The role prepares and adapts layouts, creates mechanical files, performs production-level quality control, supports prepress and digital file preparation, and releases organized, production-ready files. Success requires strong attention to detail, sound production judgment, effective communication, and the ability to manage multiple priorities in a deadline-driven environment.
The ideal candidate is production-focused, solutions-oriented, collaborative, and able to work accurately under pressure while contributing to consistent, efficient, and well-documented Studio workflows.
Role Requirements
Brand and Studio Knowledge
- Demonstrates advanced knowledge of print and digital production, including file preparation, layout adaptation, mechanical file construction, typography, image handling, and prepress requirements.
- Maintains brand consistency across print, digital, promotional, and medical education deliverables.
- Applies approved creative direction and brand guidelines accurately across multiple formats, sizes, and deliverables.
- Demonstrates strong knowledge of typography, layout, color, image resolution, file formats, bleeds, die lines, linked assets, fonts, and output requirements.
- Demonstrates advanced proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator, Photoshop, and Acrobat.
- Maintains working knowledge of Figma and Microsoft Office applications.
- Understands the importance of accuracy, documentation, version control, and compliance within pharmaceutical and regulated communications.
- Follows approved content and escalates discrepancies or questions related to Medical-Legal-Regulatory requirements.
- Maintains current knowledge of relevant production practices, software updates, digital specifications, accessibility requirements, and industry standards.
- Maintains professionalism and builds respectful, collaborative working relationships across all teams.
- Provides production support and coverage across brands and projects as needed.
Production and Execution
- Prepares, revises, adapts, and releases production-ready files for print and digital deliverables.
- Builds and updates layouts based on approved creative direction, copy, specifications, and brand standards.
- Creates mechanical files, schematics, templates, and other production documents as required.
- Performs production-level quality control of typography, layout, copy placement, imagery, color, dimensions, links, fonts, bleeds, die lines, and technical specifications.
- Preflight files and resolves production issues before routing, release, or delivery.
- Prepares print-ready PDFs and digital assets according to project, vendor, platform, and channel specifications.
- Supports prepress activities, including file setup, color management, overprint considerations, image resolution, separations, packaging, and final file collection.
- Coordinates with Print Production to review specifications, develop or update spec sheets, and confirm production readiness.
- Confirms that files, components, copy, and specifications are complete before beginning production.
- Implements feedback accurately and documents or escalates questions when direction is unclear, incomplete, or conflicting.
- Follows approved brand standards, project requirements, and applicable pharmaceutical review processes.
- Coordinates with Creative, Project Management, Account Services, Editorial, and Print Production to resolve issues and maintain project momentum.
- Maintains organized working files and prepares complete, accurate handoffs for internal teams, vendors, and other production groups.
- Supports the preparation and delivery of accessible digital files when required by project specifications.
Time Management
- Manages multiple projects and competing deadlines while maintaining accuracy and quality.
- Prioritizes work based on project urgency, scope, dependencies, and available resources.
- Communicates schedule risks, missing information, conflicting priorities, or potential delays to the Studio Manager and appropriate project partners.
- Adapts to changing deadlines, priorities, project requirements, and business needs.
- Supports workflow continuity by providing coverage or assistance to other Production Artists when necessary.
- Meets committed deadlines and communicates proactively when adjustments are required.
- Works efficiently while maintaining appropriate quality-control and review standards.
- May be required to work occasional evenings or weekends based on project demands and advance planning.
Organization
- Maintains accurate file naming, folder structure, version control, archiving, and storage practices.
- Follows established server, cloud-storage, routing, handoff, and release procedures.
- Ensures that current files, final files, source files, linked assets, and supporting documentation are clearly identified and accessible.
- Maintains consistent file organization across day, evening, offshore, and remote teams.
- Tracks project status, open questions, revisions, approvals, and required follow-up.
- Follows approved workflows and standard operating procedures to reduce errors, rework, and operational risk.
- Maintains confidentiality and follows company and client requirements for proprietary, promotional, medical, and regulatory materials.
- Contributes to the development and improvement of production templates, checklists, tools, and processes.
- Maintains accurate documentation for final files, specifications, revisions, and release requirements.
Problem Solving and Judgment
- Identifies production, technical, workflow, or file-structure issues before they affect quality, schedule, or release.
- Uses sound judgment to determine when an issue can be resolved independently and when it must be escalated.
- Proposes practical solutions that balance accuracy, quality, timing, scope, and available resources.
- Escalates missing inputs, unclear direction, conflicting feedback, or out-of-process requests promptly.
- Investigates recurring production or quality issues and helps identify preventive solutions.
- Works collaboratively with Studio leadership and cross-functional partners to resolve problems efficiently.
- Reports hardware, software, access, training, or workflow needs to the Studio Manager.
- Accepts feedback constructively and applies lessons learned to future work.
- Contributes to process improvements that increase efficiency, consistency, and quality.
- Identifies opportunities to reduce rework, improve communication, and strengthen production controls.
Preferred Qualifications
- Bachelor’s degree in Graphic Design, Visual Communications, Production, or a related field preferred; equivalent professional experience may be considered.
- Five or more years of experience in creative production, graphic production, prepress, healthcare advertising, pharmaceutical marketing, medical communications, or a related high-volume environment.
- Advanced proficiency in Adobe InDesign, Illustrator, Photoshop, and Acrobat.
- Strong understanding of print production, prepress, digital file preparation, typography, color, image resolution, fonts, bleeds, die lines, and PDF creation.
- Experience preparing files for multiple print processes, vendors, platforms, and digital channels.
- Familiarity with Figma, digital advertising specifications, and PDF interactivity
- Strong attention to detail and a demonstrated commitment to accuracy.
- Strong organizational, analytical, written, verbal, and interpersonal communication skills.
- Ability to interpret creative direction, technical specifications, project documentation, and feedback.
- Ability to prioritize and manage multiple projects independently in a deadline-driven environment.
- Strong judgment, problem-solving, and decision-making skills.
- Demonstrated ability to maintain brand identity and production consistency across multiple deliverables.
- Ability to work collaboratively with Creative, Studio, Project Management, Account Services, Editorial, Print Production, and external vendors.
- Ability to remain calm, flexible, and solutions-oriented when priorities or deadlines change.
- Ability to work occasional extend evening hours or weekends when project demands require it.
Salary Range: 65,000 - 85,000 CAD
What We Offer
At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work.
Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves.
BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.