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Added 1 min ago
Program Director, Space Electromagnetic Warfare
GRVTY
Sterling, VA
The Program Director owns end-to-end delivery of complex space electromagnetic warfare (EW) programs, from contract award through development, integration, test, deployment, and…
Added 8 mins ago
Senior Mapping Specialist- MD/DE
Medtronic
Dover, DE
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 8 mins ago
Manager, Talent & Organizational Development
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Added 8 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Dover, DE
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 8 mins ago
AI Operations Administrator - Gravitee - Remote US
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…control baseline. The position works under the direction of senior engineering and architecture staff and provides a foundation for growth into the AI Operations Engineer…
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Senior Manager, Internal and External Reporting
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Added 12 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
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Lead execution of the GLCP onboarding program in partnership with Industry Leaders, including welcome calls, onboarding materials, briefing packs, and targeted development sessions.
Added 12 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Salt Lake City, UT
…control baseline. The position works under the direction of senior engineering and architecture staff and provides a foundation for growth into the AI Operations Engineer…
Added 12 mins ago
GA
Principal Technical Product Manager, Data & Platform
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Salt Lake City, UT
- $152,000 to $222,000 USD / year
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Added 12 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
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Added 12 mins ago
Senior Manager, Internal and External Reporting
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Added 17 mins ago
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(USA) Senior Manager, Automation Reliability Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 28 mins ago
Project Manager / Contract / Onsite / Bohemia, NY
Kelly Services
Bohemia, NY
Our client, a leader in aerospace & defense , is looking to hire a Project Manager. This role is fully onsite in Bohemia, NY.
Added 29 mins ago
Senior IT Project Manager (CEMI)
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Added 29 mins ago
Financial Aid Senior Advisor - Student Financial Services
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tudent Financial Services is seeking a Financial Aid Senior Advisor. Reporting directly to the Financial Aid Manager, the successful candidate will also work with other departments e.g.…
Added 29 mins ago
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Deputy Project Manager
MTA
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- From $115,252 USD / year
The Deputy Project Manager will assist in directing engineering related activities that cover all aspects of the design of new technology interfaces, production, delivery, acceptance, and…
Added 29 mins ago
BS
DSP - Shift Leader
Beyond Support Network
Buffalo, NY
- $25 USD / hour
Starting Rate: $25-$27.50 / hourFull Time: 37.5 Hours Per WeekShift: 2pm - 10pm, 5 days per week (actual scheduled days may be flexible based on program need and candidate availability)
Added 29 mins ago
Senior Associate, Product Management
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Job Description: L3Harris is seeking a technical Product Manager to support products within our waveform portfolio. The successful candidate will lead product strategy by aligning market…
Added 30 mins ago
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Provides guidance, general oversight, and training to less experienced Network Engineers. Acts as a senior technical leader and coordinator to all corporate network users. Architects,…
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Ads Account Manager II, Enterprise Supply Partnerships
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Added 30 mins ago
Senior Manager, Go-to-Market Marketing - Cybersecurity
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As the Senior Manager, Go-to-Market Marketing – Cybersecurity , you will serve as the strategic partner to business and sales leadership, translating market dynamics, client priorities and…
Added 31 mins ago
Senior TPRM Consultant (Partner Engagements)
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Added 31 mins ago
Senior Manager, Internal and External Reporting
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The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…

Beyond Support Network

DSP - Shift Leader

Buffalo, NY, United States

$25 USD / hour

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Job details

Pay: $25 USD / hour
Education: High school diploma
Posting language: English
Posted: Oct 1, 2026

Original job description

Rate: $25 USD per hour

Description

Starting Rate: $25-$27.50 / hourFull Time: 37.5 Hours Per WeekShift: 2pm - 10pm, 5 days per week (actual scheduled days may be flexible based on program need and candidate availability)

Lead with Purpose!

Join our team and make a meaningful difference in the lives of people with disabilities. As a Shift Leader, you’ll guide and support Residential Counselors (DSPs), coordinate daily activities, promote safety, and help ensure person-centered care. Coach and mentor staff while empowering individuals to build independence, make choices, develop skills, and participate in their communities. If you’re dependable, compassionate, organized, and ready to lead, we’d love to hear from you!

POSITION SUMMARY:

The shift leader provides leadership and supervision to the direct care staff in the residential facility. The shift leader ensures that residential habilitation plans are implemented, progress is monitored, and direct support professionals provide proper support to the individuals at their site in accordance with the DSP Code of Ethics. They also play a key role in overseeing the implementation of behavior support plans, the HCBS Waiver initiative, and community activities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Provide direct supervision to DSP staff during shifts, ensuring they follow established protocols, procedures and implement program goals.
Offer ongoing support and guidance to DSPs, addressing any questions or concerns they may have.
Assists with staffing needs and staff assignments.
Assisting training sessions for new DSPs.
May assist with on-call duties in the event the house manager is unavailable (vacation, sick, etc)
Collaborate with supervisors and management to address systemic issues or recurring challenges within the program.
Participates in monthly/quarterly residential and Agency meetings.
Perform other duties as assigned by supervisors and/or senior management.
Supports a person’s unique capacities and personality and potential.
Demonstrates respect for all individuals being supported.
Demonstrates support for individual choice making in order to enhance confidence and assertiveness.
Gets to know the person through assessment/discovery.
Uses a holistic approach to participate in the individual’s life planning activities and assists in their implementation.
Encourages and supports problem-solving and coping skills.
Supports the self-direction of services and promotes advocacy with the individual.
Provides opportunities for the individual to be a self-advocate.
Describes and supports individuals’ rights and takes action when rights may have been breached.
Facilitates personal growth and development.
Demonstrates ability to effectively teach skills to people supported.
Assists in the development, implementation and on-going evaluation of service plans that are based on the individual’s preferences, needs, and interests.
Continuously shares observations, insights, and recommendations with the individual and his/her support team.
Builds and maintains positive relationships and supports individuals to overcome barriers and challenges to establishing and maintaining a network of relationships and valued social roles.
Uses effective communication strategies and skills to establish collaborative relationships with the person.
Demonstrates professionalism, respect, ethical behavior, reliability, flexibility, punctuality, and a professional demeanor.
Maintains accurate records by collecting, compiling, evaluating data and submitting it in a timely manner to the appropriate sources.
Adheres to and promotes the mission, culture and practices of the organization.
Knows, understands, and follows the NADSP Code of Ethics.
Supports health and wellness, including nutritious meal planning, medical care needs, illness prevention, and timely response to signs and symptoms of illness/injury and medical emergencies.
Supports individuals in managing their personal finances by promoting informed decision-making, safeguarding funds, assisting with budgeting and purchases, maintaining accurate financial documentation, and ensuring compliance with agency policies, funding source requirements, and individual service plans
Provides a safe and clean environment and addresses immediate health, safety, and cleanliness concerns upon discovery.
Recognizes, prevents, and reports abuse according to mandated reporting procedures.
Supports crisis prevention, intervention, and resolution using OPWDD PROMOTE competencies and individual-specific Behavior Support Plans.
Supports safety in everyday situations, transportation situations, and environmental emergencies.
Supports active participation in the community and community contribution.
Performs other duties as assigned.

SUCCESS FACTORS:

The DSP Shift Leader is expected to consistently demonstrate the following core competencies in the delivery and oversight of residential services:

Leadership – Provides day-to-day leadership by setting clear expectations, modeling professional behavior, supporting staff, and promoting person-centered services.

Team Leadership – Coordinates shift activities, delegates responsibilities appropriately, promotes teamwork, and ensures continuity of quality supports throughout the shift.

Accountability & Dependability – Accepts responsibility for shift operations, staff performance, documentation, and timely completion of assigned responsibilities while consistently following through on commitments.

Communication – Communicates clearly and respectfully with individuals receiving services, coworkers, supervisors, families, and interdisciplinary team members to promote consistent service delivery.

Coaching & Mentoring – Provides guidance, training, and constructive feedback to Direct Support Professionals while reinforcing agency expectations and best practices.

Decision Making & Judgment – Uses sound judgment when responding to behavioral, medical, staffing, and operational situations while maintaining individual safety and regulatory compliance.

Planning & Organizing – Coordinates staffing assignments, daily schedules, appointments, community activities, and documentation to ensure smooth shift operations.

Safety Focus – Maintains a safe environment by ensuring compliance with behavior support plans, emergency procedures, medication protocols, transportation requirements, and agency safety standards.

Customer Focus – Promotes person-centered supports by respecting individual choice, dignity, rights, and personal outcomes while encouraging community participation and independence.

Attention to Detail – Ensures documentation, medication records, incident reports, and program records are accurate, complete, and submitted within required timeframes.

Initiative – Anticipates operational needs, addresses concerns promptly, assists coworkers proactively, and seeks opportunities to improve service quality and team effectiveness.

QUALIFICATIONS:

Required: High school diploma/GED and a valid clean New York State driver’s license.

Desired: One year experience in health and human services related field with experience with individuals with disabilities.

Flexible to work overtime, evenings, weekends, and/or holidays when necessary.

Must have or achieve certification within 3 months of hire in the following:

First Aid Certification
Medication Administration
CPR Certification
Ukeru Certification
Defensive Driving

Applicants must be comfortable using computers and technology in a professional setting. Proficiency in Microsoft Office Suite is required, along with the ability and willingness to learn and use organizational software systems and electronic documentation platforms.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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