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Bench Technician / Computer Support Specialist – Grow With Us

  • Norwalk, CT, United States

$40,000 to $50,000 USD / year

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Job details

Pay
$40,000 to $50,000 USD / year
Experience
3–5 years of hands-on computer repair/support experience
Posting language
English
Posted

Original job description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance

We’re a fast-growing MSP and Computer Repair company. Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups.

We’re looking for someone who doesn’t just want to fix computers - but wants to grow, learn, and earn more by being part of something we’re building from the ground up.

💰 Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business - whether it’s a small business client, ongoing support agreement, or referral.

🔧 What You’ll Be Doing

  • Diagnose, repair, and upgrade desktops, laptops, and devices
  • Troubleshoot hardware, software, and performance issues
  • Remove viruses/malware and optimize systems
  • Set up and support home offices (Wi-Fi, printers, remote work setups)
  • Provide in-shop (bench) work and occasional onsite support
  • Deliver excellent customer service and build client relationships
  • Spot opportunities where clients need additional services or support

💰 Earn More With Commission

  • Identify opportunities for new clients or additional services
  • Refer or help close managed services, support plans, or projects
  • Earn commission on new business you help bring in
  • Be rewarded for thinking beyond the bench

🧠 What You Bring

  • 3–5 years of hands-on computer repair/support experience

• CompTIA A+ Certification (required)

  • Strong knowledge of Windows, hardware, and basic networking
  • Natural problem-solver who can think independently
  • Strong communication and people skills
  • Motivated, curious, and growth-oriented

📈 Why This Role Stands Out

  • 🚀 Be part of a growing market launch
  • 🔧 Stay hands-on with real technical work
  • 💼 Learn the business side of IT
  • 💰 Commission potential on top of base pay
  • 📊 Clear path for growth as we expand

🎯 Who This is Perfect For

Someone who:

  • Loves solving tech problems
  • Wants to grow beyond just “fixing computers”
  • Is comfortable talking to clients and spotting opportunities
  • Wants income upside, not just a fixed paycheck

📩 Apply Now

Send your resume and a quick note about why this opportunity excites you.

More about this job

Skills

  • A+
  • Microsoft Windows
  • Communication skills

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