Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Project Engineer
Beaufort-Jasper Water & Sewer Authority
Okatie, SC
Must possess experience working with various computer applications and the ability to use BJWSA-specific software · Must possess a valid driver’s license
Added just now
B
Chemical Processing Operator - Pipeline
BWXT
Jonesborough, TN
- $25.96 to $39.42 USD / hour
As our Chemical Processing Operator, you will support safe and efficient chemical processing operations involving depleted uranium materials in a controlled industrial environment. You will…
Added just now
ADAS HiL Automation Developer
Ford Global
Dearborn, MI
…You’ll work closely with developers, feature owners, systems engineering, calibration, and test teams in an Agile…
Added just now
Administrator III, IT Infrastructure
Invenergy LLC
Chicago, IL
…architecture and user experience, oversee device lifecycle programs, support enterprise security objectives, and serve as a technical escalation point for our global organization. This…
Added just now
Technology Engineer, IT Infrastructure
Invenergy LLC
Chicago, IL
This is a hands-on engineering role with meaningful involvement in solution design, technical decision-making, and implementation. The successful candidate will work across infrastructure,…
Added 1 min ago
MS
Director Software Product Management & RE
Morgan Stanley
NY · New York
- $160,000 to $170,000 USD / year
…in New York, New York to provide best-in-class reliability engineering services for the Firm's flagship fixed income derivatives pricing and risk management system. Interact in person daily…
Added 1 min ago
TM
Engineering Facilities Maintenance Apprentice (Engineering Technician, Apprentice)
The MIL Corporation
Lexington Park, MD
- $18 USD / hour
Support engineering and prototyping teams with non-technical facility-related tasks necessary to maintain productive workspaces.
Added 1 min ago
Senior Product Manager, Digital Laboratory Platforms
One Lambda, Inc
Remote, United States
· Lead execution of approved platform roadmap priorities while maintaining focus on outcomes and enabling engineering teams to own detailed technical design and implementation.
Added 1 min ago
Technical Inside Sales Specialist (64050)
Tosoh Bioscience LLC
King of Prussia, PA
The Technical Inside Sales Specialist will generate revenue by soliciting and obtaining orders and developing accounts the company’s analytical product lines. This involves the…
Added 1 min ago
Electronics Engineering Technician
CACI
Crane, IN · Crane
CACI is seeking an experienced Electronics Engineering Technician to support our Combatant Craft Forward Looking Infrared (CCFLIR) customer at NWS Crane.
Added 1 min ago
Asset Manager
Ezarc Solutions
Pleasant Grove, UT
· Provide leadership and technical guidance to cross-functional project teams, support capacity planning, and help develop scalable processes for future OSM growth.
Added 1 min ago
MC
Associate Planner/Planner/ Senior Planner
Metropolitan Council
Minneapolis, MN
- $39.69 to $64.41 USD / hour
…physical assets throughout their lifecycle to maximize value and support organizational…
Added 1 min ago
MuleSoft Developer
CapTech Consulting
Richmond, VA
Communicate effectively with both technical and non-technical stakeholders to clarify requirements, explain technical solutions, and support project decision-making.
Added 1 min ago
MuleSoft Developer
CapTech Consulting
Reston, VA
Communicate effectively with both technical and non-technical stakeholders to clarify requirements, explain technical solutions, and support project decision-making.
Added 2 mins ago
Automation System Integrator
USA Oxy USA Inc
Casper, WY
Ability and willingness to work 12-hour shifts, including nights, weekends, holidays and participate in an on-call rotation when needed
Added 2 mins ago
Thermal Sciences Associate (Ph.D.)
Exponent Inc.
Phoenix, AZ
Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients’ most profoundly unique, unprecedented, and urgent…
Added 2 mins ago
Senior Controls Engineer
DMG SC INC
Orange, CA
…and residential building markets. We offer product expertise, technical and application support, system design and operational support thereby meeting our clients’ specific needs and…
Added 2 mins ago
Program Director
Aerospace
Phoenix, AZ
YOU MUST HAVE
Added 2 mins ago
Sr Manufacturing Engineer
PBS Aerospace Inc
Roswell, GA
This role is a critical, high-visibility role at the intersection of design, manufacturing, and test. You will support PBS Aerospace’s strategic growth initiatives in close cooperation with…
Added 3 mins ago
Water Resources Engineer - Mid Level
Moffatt & Nichol
Oakland, CA
…hire will prepare plans, specifications, and cost estimates in support of civil, drainage, and stormwater projects; design stormwater and drainage systems; develop surface water hydraulic,…
Added 3 mins ago
E
Lead Product Manager - Wireless
EchoStar
Littleton, CO
- $110,100 to $157,300 USD / year
Required Technical Skills: Must have experience with:
Added 3 mins ago
W
Cloud Security Engineer
WorkWave
Remote, United States
- $120,000 to $145,000 USD / year
We are seeking a proactive, hands-on Cloud Security Engineer to serve as the primary security partner for our Engineering and DevOps teams. In this role, you will be the "North Star" for…
Added 3 mins ago
Program Manager of Project Controls Administration
Team Member Services
Remote, United States
…execution of key initiatives for the Center of Excellence. Provide technical support and guidance to project teams, resolving any issues or challenges that arise during the construction…
Added 3 mins ago
CS
Civil Inspector - NYC Infrastructure Projects
Certified Site Safety of NY LLC
New York City, NY
- $65 to $80 USD / hour
Certified Site Safety of NY LLC is actively seeking an experienced Civil Inspector to support major infrastructure and environmental projects throughout New York City. This role is critical…
Added 3 mins ago
CS
Change Order Engineer - NYC DEP Projects
Certified Site Safety of NY LLC
New York City, NY
- $55 to $80 USD / hour
We are seeking an experienced Change Order Engineer with deep expertise in the NYCDEP Bureau of Engineering Design and Construction (BEDC) change order process. In this role, you will lead…

BETSOL

IT Support Engineer - NJ/NY

New York, NY, United States

$70,000 to $80,000 USD / year

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 USD / year
Experience: Experience: 3+ years of experience covering the following:
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com

Job Description

Support & Operations

Provide onsite support for Customer offices as needed.
Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
Facilitate employee onboardings and offboardings.
Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
Deliver timely resolution while maintaining high customer satisfaction.

Ticket & Service Management

Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.

System & Software Administration

Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
Configure user profiles, email accounts, and basic system policies as required.

Network & Connectivity Support

Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
Configure and support network and local printers.
Coordinate with network and security teams for escalations related to infrastructure issues.

Asset, Inventory & Lifecycle Management

Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
Support e-waste management and e-recycling activities in compliance with company policies.

User Lifecycle Management

Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
Ensure data security and compliance during employee exits by following standard IT procedures.

Compliance, Documentation & Continuous Improvement

Follow IT policies, security standards, and compliance requirements.
Create and update technical documentation, SOPs, and knowledge base articles.
Proactively identify opportunities to improve processes, automation, and service delivery.
Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.

Qualifications

Required Skills & Competencies

Experience: 3+ years of experience covering the following:

Must have experience providing onsite support at customer locations.
Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support.
Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling.
Hands-on experience with software troubleshooting.
Experience with employee onboarding and offboarding.
Experience with laptop setup automation such as Dell autopilot or similar platforms.
Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
Experience with ITIL processes: Incident, Request, Problem, and Change Management.
Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
Strong analytical, troubleshooting, and independent problem-solving skills.
Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider.
Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided.

Preferred Skills & Competencies

Certifications - MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.
Prior experience in leading a Team of IT Support Engineers in US

Education

Bachelor’s Degree in an IT-related discipline or equivalent.

Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:

Competitive salary
Medical, dental, and vision coverage
401(k) with company match
Flexible PTO + paid holidays
Hybrid work flexibility
Learning & development support
Inclusive, team-driven culture
Opportunities to work with and learn from teams across the world

BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Apply on jobs.smartrecruiters.com About employer

More about this job

Skills

Technical support
Troubleshoot
Microsoft Teams
Customer service
IT service management
ServiceNow
Jira
Documentation
Root cause analysis
ITIL
Microsoft Office
Adobe Acrobat Reader
Collaboration
Symantec Endpoint Protection
LAN
VPN
Procurement
Inventory management
Waste management
Regulatory compliance
Onboarding
Apply information security policies
Process improvement
Security regulations
Improve business processes
Microsoft Windows
Troubleshooting
Change management
Communication skills
Vendor management
Problem solving
MCSE
Lead a team

Report this job

Work requirements

Jobs in the United States