Jobs in the United States

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Added just now
Software Engineer
Nou Systems Inc
Huntsville, AL
nou Systems, Inc. (nSI) is seeking a highly skilled Software Engineer to support the Advanced Object Classifier and other programs within our Technical Solutions Division. Our programs…
Added just now
Associate Mechanical Engineer
Nou Systems Inc
Huntsville, AL
nou Systems, Inc. (nSI) is seeking an Associate Mechanical Engineer to join programs across our Technical Solutions Division. Our programs depend on well-engineered, rugged hardware to…
Added just now
Mechanical Engineer
Nou Systems Inc
Huntsville, AL
nou Systems, Inc. (nSI) is seeking a highly skilled Mechanical Engineer to support programs across our Technical Solutions Division. Our programs depend on well-engineered, rugged hardware…
Added 1 min ago
Enterprise - Software Engineer - Python, Java, AWS
Erias Ventures, LLC
Annapolis Junction, MD
…and growth-oriented company focused on bringing innovative solutions to the difficult mission problems facing our…
Added 1 min ago
Enterprise - Software Engineer - MongoDB, AWS, Java
Erias Ventures, LLC
Annapolis Junction, MD
…and growth-oriented company focused on bringing innovative solutions to the difficult mission problems facing our…
Added 1 min ago
M-
Principal Engineer - Validation (ASIC)
Microchip - USA
Basking Ridge, NJ
- $75,000 to $232,000 USD / year
…challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth…
Added 1 min ago
Senior Engineer II Reliability
Microchip - USA
Chandler, AZ
…challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth…
Added 1 min ago
Senior Development Engineer - Modeling & Simulation
Corning
Wilmington, NC
…being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network…
Added 2 mins ago
EPICOR Operations Analyst
Lincoln Electric
CO · MI · IA · OH
…Epicor ERP in a manufacturing environment, preferably in an Engineer-to-Order business context with an emphasis on Project…
Added 2 mins ago
Substation Engineering Manager
WESTWOOD PROFESSIONAL SERVICES INC
Overland Park, KS
Professional Engineer (PE) license required
Added 2 mins ago
Substation Engineering Manager
WESTWOOD PROFESSIONAL SERVICES INC
Plano, TX
Professional Engineer (PE) license required
Added 2 mins ago
CC
Senior Full-Stack Developer (.NET based)
CapTech Consulting
Richmond, VA
- $90,000 to $190,000 USD / year
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 2 mins ago
CC
Senior Full-Stack Developer (.NET based)
CapTech Consulting
Reston, VA
- $90,000 to $190,000 USD / year
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 2 mins ago
Senior Full-Stack Developer (.NET based)
CapTech Consulting
Atlanta, GA
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 2 mins ago
Senior Full-Stack Developer (.NET based)
CapTech Consulting
Philadelphia, PA
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 2 mins ago
Senior Full-Stack Developer (.NET based)
CapTech Consulting
Philadelphia, PA
…learn the latest tools and architectures to deliver innovative solutions for our clients. We design, develop, and deliver high-quality enterprise systems, as well as systems integrations…
Added 2 mins ago
Sr Manufacturing Test Engineer, Amazon LEO
Amazon Kuiper Manufacturing Enterprises LLC
Kirkland, WA
As a Manufacturing Test Engineer at Amazon Leo, you will be directly responsible for testing, qualifying and troubleshooting integrated satellites for the Leo broadband internet network.…
Added 2 mins ago
Construction Inspector I
Terracon
Cincinnati, OH
…observations and testing of materials. Communicate findings to engineer or project manager and when requested collaborate with the project team on solutions to potential issues. Adhere to…
Added 3 mins ago
Engineer 5- P&C
Raleigh, NC
Minimum 12 years’ experience as a practicing engineer
Added 3 mins ago
Sr Advanced RF Engineer - Traffic & Surveillance
Aerospace
Phoenix, AZ
YOU MUST HAVE
Added 4 mins ago
Application Engineer
Bruker Corporation
Itasca, IL
Must possess a valid driver’s license and be able to meet and maintain a qualified driver’s status
Added 4 mins ago
Principal Product Success Manager - HRSD
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 5 mins ago
MP
Network Architect
Manatt, Phelps & Phillips, LLP
NY
- $160,000 to $190,000 USD / year
Ensure new Azure solutions incorporate consistent networking, security, resiliency, observability, and automation patterns.
Added 5 mins ago
AB
Mechanical Materials & Process Engineer
ARA Brand
Lafayette, CO
- $100,000 to $130,000 USD / year
Must possess a 4-year college degree in mechanical, materials, or manufacturing related engineering · Must have, or be able to obtain, a DoD secret level security clearance
Added 5 mins ago
PC
Full Time Maintenance Tech - Marriott Colorado Springs
Pyramid Colorado Management LLC
United States
- Full-time
Maintenance Engineer | Marriott Colorado Springs

BETSOL

IT Support Engineer - NJ/NY

New York, NY, United States

$70,000 to $80,000 USD / year

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Job details

Pay: $70,000 to $80,000 USD / year
Experience: Experience: 3+ years of experience covering the following:
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com

Job Description

Support & Operations

Provide onsite support for Customer offices as needed.
Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
Facilitate employee onboardings and offboardings.
Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
Deliver timely resolution while maintaining high customer satisfaction.

Ticket & Service Management

Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.

System & Software Administration

Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
Configure user profiles, email accounts, and basic system policies as required.

Network & Connectivity Support

Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
Configure and support network and local printers.
Coordinate with network and security teams for escalations related to infrastructure issues.

Asset, Inventory & Lifecycle Management

Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
Support e-waste management and e-recycling activities in compliance with company policies.

User Lifecycle Management

Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
Ensure data security and compliance during employee exits by following standard IT procedures.

Compliance, Documentation & Continuous Improvement

Follow IT policies, security standards, and compliance requirements.
Create and update technical documentation, SOPs, and knowledge base articles.
Proactively identify opportunities to improve processes, automation, and service delivery.
Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.

Qualifications

Required Skills & Competencies

Experience: 3+ years of experience covering the following:

Must have experience providing onsite support at customer locations.
Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support.
Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling.
Hands-on experience with software troubleshooting.
Experience with employee onboarding and offboarding.
Experience with laptop setup automation such as Dell autopilot or similar platforms.
Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
Experience with ITIL processes: Incident, Request, Problem, and Change Management.
Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
Strong analytical, troubleshooting, and independent problem-solving skills.
Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider.
Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided.

Preferred Skills & Competencies

Certifications - MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.
Prior experience in leading a Team of IT Support Engineers in US

Education

Bachelor’s Degree in an IT-related discipline or equivalent.

Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:

Competitive salary
Medical, dental, and vision coverage
401(k) with company match
Flexible PTO + paid holidays
Hybrid work flexibility
Learning & development support
Inclusive, team-driven culture
Opportunities to work with and learn from teams across the world

BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

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More about this job

Skills

Technical support
Troubleshoot
Microsoft Teams
Customer service
IT service management
ServiceNow
Jira
Documentation
Root cause analysis
ITIL
Microsoft Office
Adobe Acrobat Reader
Collaboration
Symantec Endpoint Protection
LAN
VPN
Procurement
Inventory management
Waste management
Regulatory compliance
Onboarding
Apply information security policies
Process improvement
Security regulations
Improve business processes
Microsoft Windows
Troubleshooting
Change management
Communication skills
Vendor management
Problem solving
MCSE
Lead a team

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Work requirements

Jobs in the United States