Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Senior Director, Product Manager
Workday, Inc.
Remote, United States
…innovative Finance Solution Strategy and multi-year roadmap for T&E operations. Leveraging both qualitative and quantitative data, you will harness emergent technologies to deliver…
Added just now
Director, Test & Evaluation, Robotics
Anduril Industries
Costa Mesa, CA
The Director of Test & Evaluation – Robotics will provide executive and technical leadership across Anduril’s Test Operations, Test Engineering, and Test Automation teams. In this role, you…
Added 1 min ago
Sr. Director, Marketing
Open Text Inc.
Virtual
Marketing Operations & Analytics: a trusted, shared view of campaign performance
Added 2 mins ago
Clinical Services Performance Manager
Omnicell (temp)
Grapevine, TX
…quality, and regulatory compliance across specialty pharmacy operations. In this role, you will lead accreditation readiness, quality management, policy development, clinical oversight, and…
Added 2 mins ago
Merchandising Operations Specialist
IHB iHerb, LLC
Remote, United States
The Merchandising Operations Specialist supports execution of merchandising priorities by leading project coordination, maintaining and improving processes, maintaining data integrity, and…
Added 2 mins ago
G
Payroll Manager
Gong.io
San Francisco, CA
- $105,000 to $160,000 USD / year
As a Payroll Manager, you’ll play a key role in the day-to-day payroll operations for our multi-state U.S. semi-monthly, Ireland monthly, and Singapore monthly payrolls. This person will be…
Added 3 mins ago
Digital & AI Change Management Lead
GE Precision Healthcare LLC
United States
This role is a strong next step for a change, transformation, HR, learning & communications, or operations professional who wants to specialize in Digital and AI adoption. You will build…
Added 3 mins ago
Senior Manager - Digital Engineering
CVS Health
Scottsdale, AZ
Take accountability from concept through production operations.
Added 3 mins ago
Area Maintenance Manager
Amazon.com Services LLC
Fort Myers, FL
Join our Reliability & Maintenance Engineering team and help keep Amazon's operations running smoothly across hundreds of countries. You'll work on maintaining and improving the robotics…
Added 3 mins ago
Platform Security Engineer
Gallatin
Austin, TX · El Segundo, CA · Washington, D.C., DC
- Embed security in the developer workflow with secure baselines, policy as code, secrets management, hardened CI/CD, and supply chain integrity (SBOMs, signed artifacts). Make the secure…
Added 3 mins ago
HG
H&M Seasonal Sales Advisor - Hudson Yards
H&M Group
New York, NY
- $18.25 USD / hour
Retain and share your service, fashion and store operations knowledge and skills with colleagues
Added 4 mins ago
Senior People Operations Specialist
DocuWare
Beacon
Join our People & Culture team as a Senior People Operations Specialist. You will be responsible for the hands-on execution of core U.S. People Operations functions, including payroll,…
Added 5 mins ago
Sales Operations Analyst
CRH
Atlanta, GA
This person must reside in the greater Atlanta, GA, Philadelphia, PA, or Dallas, TX area
Added 5 mins ago
AI Silicon, Silicon Operations & Sourcing
Unconventional, Inc.
Mountain View, CA
As a Member of Technical Staff, Silicon Operations & Sourcing, you will be a core contributor to drive and execute our silicon sourcing strategy, planning, and operations. You will…
Added 5 mins ago
Accounts Payable Manager
Corient Services LLC
United States
Experience working within a multi-entity organization with shared-service, intercompany, acquisition, or cross-border accounting considerations · This position is required to work onsite 4 days per week
Added 5 mins ago
Lead AI/ML Engineer
Kendra Scott
Austin, TX
Retail or ecommerce experience, particularly in customer analytics, merchandising, marketing or business operations.
Added 6 mins ago
AWS Senior DevOps Engineer
NTTD Ser Fed Govt, Inc.
Herndon (REMOTE)
Collaborate closely with cybersecurity teams, software engineers, and data teams to ensure secure, reliable cloud operations.
Added 6 mins ago
Angular UI/UX Developer (FTE/Onsite)
NTT DATA Services, LLC
Irving
We are currently seeking a Angular UI/UX Developer (FTE/Onsite) to join our team in Irving, Texas (US-TX), United States (US).
Added 6 mins ago
ND
Sr Azure Platform / DevOps Engineer (SRE)
NTT DATA Americas, Inc.
Plano
- $96,000 to $125,000 USD / year
…collaboration with development, database, infrastructure, and operations…
Added 6 mins ago
Supply Chain Operations Sr. Manager
NTT DATA Americas, Inc.
Atlanta
Must Reside in the US
Added 6 mins ago
O
Core Infrastructure Engineer 2
Oracle
Nashville, TN
- $70,000 to $166,100 USD / year
…security, observability, deployment automation, and production…
Added 7 mins ago
Clinical Trial Associate
Generate Biomedicines
Somerville, MA
· Excited to learn and grow within the clinical operations team!
Added 7 mins ago
XE
Senior Director, Architecture
Xcel Energy Services Inc
Minneapolis, MN · Denver, CO
- $200,000 to $250,000 USD / year
15+ years of related IT systems experience - general IT operations with organizational design, strategy, and integration across multiple business functions.
Added 7 mins ago
SO
OPERATIONS OFFICE MANAGER - 55004336
State of Florida
LAKE CITY, FL
- $60,889.66 USD / year
Working Title: OPERATIONS OFFICE MANAGER - 55004336
Added 8 mins ago
Business Architect for Foundry Operations (Remote)& Automation
Cisco
San Jose, CA
As the Business Architect for Foundry Operations & Automation, you will define and drive the end-to-end business architecture, B2B integration, and automation roadmap across Cisco's…

BETSOL

IT Support Engineer - NJ/NY

New York, NY, United States

$70,000 to $80,000 USD / year

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 USD / year
Experience: Experience: 3+ years of experience covering the following:
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com

Job Description

Support & Operations

Provide onsite support for Customer offices as needed.
Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
Facilitate employee onboardings and offboardings.
Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
Deliver timely resolution while maintaining high customer satisfaction.

Ticket & Service Management

Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.

System & Software Administration

Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
Configure user profiles, email accounts, and basic system policies as required.

Network & Connectivity Support

Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
Configure and support network and local printers.
Coordinate with network and security teams for escalations related to infrastructure issues.

Asset, Inventory & Lifecycle Management

Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
Support e-waste management and e-recycling activities in compliance with company policies.

User Lifecycle Management

Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
Ensure data security and compliance during employee exits by following standard IT procedures.

Compliance, Documentation & Continuous Improvement

Follow IT policies, security standards, and compliance requirements.
Create and update technical documentation, SOPs, and knowledge base articles.
Proactively identify opportunities to improve processes, automation, and service delivery.
Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.

Qualifications

Required Skills & Competencies

Experience: 3+ years of experience covering the following:

Must have experience providing onsite support at customer locations.
Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support.
Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling.
Hands-on experience with software troubleshooting.
Experience with employee onboarding and offboarding.
Experience with laptop setup automation such as Dell autopilot or similar platforms.
Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
Experience with ITIL processes: Incident, Request, Problem, and Change Management.
Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
Strong analytical, troubleshooting, and independent problem-solving skills.
Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider.
Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided.

Preferred Skills & Competencies

Certifications - MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.
Prior experience in leading a Team of IT Support Engineers in US

Education

Bachelor’s Degree in an IT-related discipline or equivalent.

Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:

Competitive salary
Medical, dental, and vision coverage
401(k) with company match
Flexible PTO + paid holidays
Hybrid work flexibility
Learning & development support
Inclusive, team-driven culture
Opportunities to work with and learn from teams across the world

BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Apply on jobs.smartrecruiters.com About employer

More about this job

Skills

Technical support
Troubleshoot
Microsoft Teams
Customer service
IT service management
ServiceNow
Jira
Documentation
Root cause analysis
ITIL
Microsoft Office
Adobe Acrobat Reader
Collaboration
Symantec Endpoint Protection
LAN
VPN
Procurement
Inventory management
Waste management
Regulatory compliance
Onboarding
Apply information security policies
Process improvement
Security regulations
Improve business processes
Microsoft Windows
Troubleshooting
Change management
Communication skills
Vendor management
Problem solving
MCSE
Lead a team

Report this job

Work requirements

Jobs in the United States