Jobs in the United States

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Added 5 mins ago
Data Engineer – Mobile Monetization – Big Data, GenAI & Mobile AdTech
PubMatic
Redwood City, CA
PubMatic is seeking for a passionate Data Engineer to join our Mobile Advertising Platform engineering team. In this role, you will build highly scalable data platforms powering Mobile…
Added 19 mins ago
SI
Software Engineering LMTS
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CA · IN · TX
- $172,500 to $285,800 USD / year
As a Lead Software Engineer, you will shape the technical direction of systems supporting Salesforce’s global finance operations. You will work across ERP capabilities, cloud services,…
Added 19 mins ago
Software Engineering LMTS
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TX · IN
…their architecture, build reliable solutions, and apply AI and automation to improve engineering productivity and finance…
Added 21 mins ago
Industrial Engineer
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Troy, MI
…internationally. Take your next step and support us as a INDUSTRIAL ENGINEER.…
Added 31 mins ago
Machine Learning Engineer - Risk & AI
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We’re looking for a Machine Learning Engineer to build models and AI tools that help detect fraud and protect users at a global crypto exchange. You’ll apply deep learning and XGBoost,…
Added 32 mins ago
Web Developer (React / WordPress - In-Office Philadelphia Suburbs)
Nexvel
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…someone who can think like an architect, solve problems like an engineer, and adapt quickly as the tech evolves. You’ll work primarily on the front end using React, WordPress, and headless…
Added 32 mins ago
Sr. Software Engineer
Nextern
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The Senior Software Engineer is primarily responsible for developing software/firmware and its associated documentation per established quality system procedures. You will work in…
Added 32 mins ago
Sr. Firmware Engineer
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Maple Grove, MN
The Sr. Firmware Engineer is primarily responsible for developing software/firmware and its associated documentation per established quality system procedures. You will work in…
Added 37 mins ago
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Equipment Mechanic R&D - SIGNING BONUS!
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- $30.67 USD / hour
…generated models, and written instructions from the supervisor or engineer. Working self-directed, you will often plan the method and sequence of the assembly. Expect to work with hand…
Added 38 mins ago
Director, AI Security
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Remote, United States
Added 38 mins ago
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Commure
Mountain View, CA
- $170,000 to $190,000 USD / year
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Added 39 mins ago
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Sr Metrology Process Engineer, Technology Development
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Albany
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Senior Platform Software Engineer
Oracle
Nashville, TN
- $87,800 to $209,500 USD / year
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Added 39 mins ago
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Software Developer 4
Oracle
Seattle, WA · Santa Clara, CA
- $114,600 to $234,600 USD / year
As Oracle Cloud Infrastructure (OCI) continues its rapid expansion, we are seeking a Principal Software Engineer (IC4) to join our Database and Host Automation team. This team builds the…
Added 42 mins ago
Software Engineer Embedded Systems I (Intern) - United States
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San Jose, CA · Austin, TX · RTP, NC
You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in…
Added 43 mins ago
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Senior Cloud Infrastructure Engineer
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Remote, United States
- $200,000 to $250,000 USD / year
We're looking for a Senior to Staff-level Cloud Infrastructure Engineer to own the infrastructure platform that powers Restate across open source, self-hosted deployments, multi-tenant…
Added 45 mins ago
Senior Biologist - Protein Engineering
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…candidate selection. We support cross-disciplinary efforts to engineer innovative biotherapeutics that treat metabolic, autoimmune, oncologic, and neurologic diseases. Join our team of…
Added 50 mins ago
Software Development Engineer II
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Seattle, WA
We are seeking a Software Engineer II to design and build Blue Origin's next-generation procurement platform that will reinvent the entire procure-to-pay lifecycle. This role is on the…
Added 53 mins ago
Systems Engineer I
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Systems Engineer I? Then we're looking for you! Check out the job description and apply now! Put…
Added 53 mins ago
Mechanical Design Engineer II
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Mechanical Design Engineer II? Then we're looking for you! Check out the job description and apply…
Added 59 mins ago
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Senior Software Engineer
GE Healthcare IITS USA Corp.
Remote, United States
- $109,600 to $164,400 USD / year
As a Senior Software Engineer in GE HealthCare's Science & Technology organization, you will develop scalable, cloud-based software solutions that support healthcare innovation and digital…
Added 1 hour ago
Director, ITP AI Forward Deployed Engineering (FDE)
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Richardson
…bring artificial intelligence, machine learning, data science, automation, and AI-powered engineering capabilities into the spaces where Micron engineers invent and develop memory and…
Added 1 hour ago
Equipment Engineer, MTC Clean
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Added 1 hour ago
Software Engineering Intern (Summer 2027)
RTX
United States
Qualifications You Must Have
Added 1 hour ago
Sr. Principal Manufacturing Engineer (onsite)
RTX
United States
Qualifications You Must Have

BETSOL

IT Support Engineer - NJ/NY

New York, NY, United States

$70,000 to $80,000 USD / year

Apply on jobs.smartrecruiters.com About employer

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Job details

Pay: $70,000 to $80,000 USD / year
Experience: Experience: 3+ years of experience covering the following:
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com

Job Description

Support & Operations

Provide onsite support for Customer offices as needed.
Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
Facilitate employee onboardings and offboardings.
Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
Deliver timely resolution while maintaining high customer satisfaction.

Ticket & Service Management

Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.

System & Software Administration

Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
Configure user profiles, email accounts, and basic system policies as required.

Network & Connectivity Support

Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
Configure and support network and local printers.
Coordinate with network and security teams for escalations related to infrastructure issues.

Asset, Inventory & Lifecycle Management

Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
Support e-waste management and e-recycling activities in compliance with company policies.

User Lifecycle Management

Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
Ensure data security and compliance during employee exits by following standard IT procedures.

Compliance, Documentation & Continuous Improvement

Follow IT policies, security standards, and compliance requirements.
Create and update technical documentation, SOPs, and knowledge base articles.
Proactively identify opportunities to improve processes, automation, and service delivery.
Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.

Qualifications

Required Skills & Competencies

Experience: 3+ years of experience covering the following:

Must have experience providing onsite support at customer locations.
Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support.
Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling.
Hands-on experience with software troubleshooting.
Experience with employee onboarding and offboarding.
Experience with laptop setup automation such as Dell autopilot or similar platforms.
Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
Experience with ITIL processes: Incident, Request, Problem, and Change Management.
Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
Strong analytical, troubleshooting, and independent problem-solving skills.
Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider.
Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided.

Certifications (Preferred)

MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.

Education

Bachelor’s Degree in an IT-related discipline or equivalent.

Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:

Competitive salary
Medical, dental, and vision coverage
401(k) with company match
Flexible PTO + paid holidays
Hybrid work flexibility
Learning & development support
Inclusive, team-driven culture
Opportunities to work with and learn from teams across the world

BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

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Jobs in the United States