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Added 11 mins ago
B
IT Support Engineer - NJ/NY
BETSOL
New York, NY
- $70,000 to $80,000 USD / year
Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
Added 20 mins ago
Solution Engineer Principal – Blue Yonder WMS
Cummins Talent Acquisition
Columbus, IN
We are looking for a talented Solution Engineer Principal to join our team specializing in Systems/IT for our Corporate organization in Columbus, IN.
Added 22 mins ago
Network Architect
SAIC
Washington, DC
…systems solutions and incremental roadmaps. The Lead Network Engineer will have daily interactions with government clients related to meeting technical requirements for Data Center and…
Added 26 mins ago
Principal Hydrogeologist
Civil & Environmental Consultants, Inc.
Johnson City, TN
Direct geochemical evaluations of groundwater and surface water quality data, including interpretation of analytical data and contaminant fate and transport. Candidate shall be competent in…
Added 27 mins ago
Senior Distribution Planning and Advanced Analysis Engineer 1 - Grid
Sargent & Lundy
Lake Mary, FL
…in-office work with remote flexibility. As a Senior Associate Engineer, you will lead and support advanced technical studies involving distribution system performance, distributed energy…
Added 27 mins ago
Senior Distribution Planning and Advanced Analysis Engineer 1 - Grid
Sargent & Lundy
Cary, NC
…in-office work with remote flexibility. As a Senior Associate Engineer, you will lead and support advanced technical studies involving distribution system performance, distributed energy…
Added 27 mins ago
Senior Distribution Planning and Advanced Analysis Engineer 1 - Grid
Sargent & Lundy
Chicago, IL
…in-office work with remote flexibility. As a Senior Associate Engineer, you will lead and support advanced technical studies involving distribution system performance, distributed energy…
Added 38 mins ago
Onsite Service Engineer - OR
United States
Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 38 mins ago
Onsite Service Engineer - AZ
United States
Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 38 mins ago
Onsite Service Engineer - AZ
United States
Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 46 mins ago
SI
Critical Facilities Engineering Manager
Salute Inc.
Afton, TX
- $125,000 to $140,000 USD / year
The Critical Facilities Lead Engineer serves as the on-site technical and operational authority for all mission-critical infrastructure within the data center. Reporting to the Data Center…
Added 1 hour ago
VH
Safety and Occupational Specialist
Veterans Health Administration
Prescott, AZ
- $74,678 to $97,087 USD / year
…Nuclear Regulatory Commission (NRC) standards, Environmental Protection Agency (EPA) regulations, American Congress of Governmental Industrial Hygienists (ACGIH), National Fire Protection…
Added 1 hour ago
VH
Healthcare Engineer - Project Engineer
Veterans Health Administration
Seattle, WA
- $62,504 to $141,154 USD / year
The position serves as a Project Engineer at Puget Sound Health Care System (VAPSHCS). This position performs project planning, produces designs, manages designs, manages construction, and…
Added 1 hour ago
VH
Healthcare Engineer - Project Engineer
Veterans Health Administration
Seattle, WA
- $62,504 to $141,154 USD / year
The position serves as a Project Engineer at Puget Sound Health Care System (VAPSHCS). This position performs project planning, produces designs, manages designs, manages construction, and…
Added 1 hour ago
Product Design Engineer – SolidWorks / Plastics
KFI Workforce Solutions
Portage, WI
Analyze specifications, sketches, drawings, and design data to determine critical design factors.
Added 1 hour ago
AC
ENGINEERING TECHNICIAN (CIVIL)
Air Combat Command
Moody AFB, GA
- $61,722 to $80,243 USD / year
The primary purpose of this position is to ensure optimal resource decisions are made and executed across civil engineer activities, and ensure data and information from all shops are…
Added 1 hour ago
VH
Engineering Technician
Veterans Health Administration
Charleston, SC
- $74,678 to $97,087 USD / year
The incumbent works under the general supervision of a Supervisory General Engineer.
Added 1 hour ago
UG
Advisory Services Analyst, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and…
Added 1 hour ago
Infrastructure Operations Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Operations Engineer based in United States.
Added 1 hour ago
VH
Engineering Technician
Veterans Health Administration
Charleston, SC
- $74,678 to $97,087 USD / year
The incumbent works under the general supervision of a Supervisory General Engineer.
Added 1 hour ago
UA
Mechanical Engineer
U.S. Army Corps of Engineers
Sacramento, CA
- $119,769 to $142,737 USD / year
…assigned area. | Perform site investigations to secure necessary data for studies and designs. | Provide technical guidance to lower grade Mechanical Engineers and Technicians, and perform…
Added 1 hour ago
N
Cybersecurity Platform Engineer
Netrio
Remote, United States
- $60,000 to $70,000 USD / year
The Cyber Platform Engineer is responsible for the design, deployment, operation, and continuous optimization of enterprise security platforms that support threat detection, response, and…
Added 2 hours ago
J
Super SWE - AI Factory
Jobgether
Remote, United States
- $200,000 to $275,000 USD / year
We are seeking an exceptional, AI-native software engineer to help build the next generation of autonomous engineering systems. In this role, you will develop an internal AI factory,…
Added 2 hours ago
Senior Software Engineer, Cloud Applications
Jobgether
Remote, United States
As a Senior Software Engineer, Cloud Applications, you will play a critical role in designing and building the cloud infrastructure and backend systems that power a large-scale customer…
Added 2 hours ago
J
Senior Security Engineer, Infrastructure Security
Jobgether
Remote, United States
- $160,000 to $210,000 USD / year
…and next steps. Our partner is looking for a Senior Security Engineer, Infrastructure Security based in the United…

BETSOL

IT Support Engineer - NJ/NY

New York, NY, United States

$70,000 to $80,000 USD / year

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Job details

Pay: $70,000 to $80,000 USD / year
Experience: Experience: 3+ years of experience covering the following:
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com

Job Description

Support & Operations

Provide onsite support for Customer offices as needed.
Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks.
Facilitate employee onboardings and offboardings.
Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware.
Provide technical support for desktops, laptops, printers, scanners, and other end-user devices.
Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests.
Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions.
Deliver timely resolution while maintaining high customer satisfaction.

Ticket & Service Management

Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms.
Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures.
Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes.
Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices.

System & Software Administration

Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops.
Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools.
Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses.
Configure user profiles, email accounts, and basic system policies as required.

Network & Connectivity Support

Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues.
Configure and support network and local printers.
Coordinate with network and security teams for escalations related to infrastructure issues.

Asset, Inventory & Lifecycle Management

Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal.
Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc.
Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares.
Support e-waste management and e-recycling activities in compliance with company policies.

User Lifecycle Management

Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery.
Ensure data security and compliance during employee exits by following standard IT procedures.

Compliance, Documentation & Continuous Improvement

Follow IT policies, security standards, and compliance requirements.
Create and update technical documentation, SOPs, and knowledge base articles.
Proactively identify opportunities to improve processes, automation, and service delivery.
Collaborate with cross-functional IT teams for projects, upgrades, and rollouts.

Qualifications

Required Skills & Competencies

Experience: 3+ years of experience covering the following:

Must have experience providing onsite support at customer locations.
Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support.
Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling.
Hands-on experience with software troubleshooting.
Experience with employee onboarding and offboarding.
Experience with laptop setup automation such as Dell autopilot or similar platforms.
Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues.
Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management.
Experience with ITIL processes: Incident, Request, Problem, and Change Management.
Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management.
Strong analytical, troubleshooting, and independent problem-solving skills.
Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider.
Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided.

Certifications (Preferred)

MCSE, MCITP, MCTS, or equivalent certifications are an added advantage.

Education

Bachelor’s Degree in an IT-related discipline or equivalent.

Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience:

Competitive salary
Medical, dental, and vision coverage
401(k) with company match
Flexible PTO + paid holidays
Hybrid work flexibility
Learning & development support
Inclusive, team-driven culture
Opportunities to work with and learn from teams across the world

BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

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