Front Desk Clerk

## ** **Employer is hiring immediately! {#hotel-front-desk-job-description-template} We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a Hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests. ### Hotel Front Desk Responsibilities: - Check guests in and out. - Receive and manage reservations made online and telephonically. - Verify guests' payment methods during check-in. - Assign rooms to guests and inform them of any specials offered by the hotel. - Organize transport services for guests at their request. - Provide guests with information about the hotel. - Keep abreast of attractions that may be of interest to guests. - Serve as a host/hostess at conferences, and ensure that all relevant preparations are made for the event. ### Hotel Front Desk Requirements: - High school qualification or equivalent. - Previous hospitality experience would be advantageous. - Strong written and verbal communication skills. - Well-presented and professional appearance. - Competency with Microsoft Office. - Ability to learn on the job. - Excellent customer service skills. - Must have flexible hours.