Senior Manager, Automation & Packaging Engineering

As the Senior Manager of the Automation & Packaging Engineering team, you will lead a team responsible for engineering and optimizing automation and packaging solutions across Best Buy’s Fulfillment and Operations network. This role translates supply chain strategy and business requirements into executable plans, business cases, and large, complex implementations that improve safety, productivity, capacity, quality, cost, damage reduction, and team member experience. The Senior Manager provides direct and indirect work direction, develops engineering talent, and partners across Operations, Finance, Safety, Technology, and vendor teams to deliver scalable capabilities and measurable results.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Lead execution of the automation and packaging engineering roadmap for Fulfillment and Operations, translating business strategy into team priorities, goals, investment plans, and measurable operational outcomes.
• Lead and develop a team of engineers by setting priorities, delegating work, establishing decision rights and accountability, providing coaching and performance feedback, and supporting career development.
• Evaluate, design, and implement automation, fulfillment technology, and packaging solutions that improve safety, capacity, quality, productivity, cost, and overall operational performance.
• Lead complex, cross-functional engineering initiatives from concept through implementation and optimization, including business case development, project scope, budgets, stakeholder alignment, risk management, financial performance, stabilization, and measurement of results.
• Establish and continuously improve engineering and fulfillment packaging standards, processes, and governance, including material specifications, testing protocols, equipment requirements, documentation, procedures, and operational adoption.
• Serve as a technical and strategic engineering leader across the enterprise, applying advanced knowledge of automation, technology, systems, and processes while partnering with Operations, Transportation, Finance, Safety, Technology, and vendors to anticipate risks, remove roadblocks, influence decisions, and communicate recommendations to business leaders.

Basic Qualifications

• Bachelor’s degree in Engineering or equivalent job experience.
• 6+ years of experience in automation, engineering, packaging, fulfillment, distribution, or supply chain operations.
• 2+ years of direct or indirect people management experience.
• 2+ years of experience developing business cases and leading large, complex capital, automation, or technology implementation projects.
• Advanced knowledge of material handling automation, fulfillment technologies, engineering processes, and packaging requirements.
• Strong financial, analytical, project management, people leadership, communication, and stakeholder management skills.

Preferred Qualifications

• 7+ years of relevant experience.
• 4+ years of direct people management experience.
• Experience leading large-scale distribution center automation implementations and managing associated budgets.
• Experience with robotics, conveyance, ASRS, AGVs, AMRs, sortation, controls, warehouse management systems, or related automation technologies.
• Experience with packaging engineering, packaging automation, material specifications, testing, or fulfillment packaging standards.
• Retail, e-commerce, or supply chain operations experience.

What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.