ServiceNow Developer

BT-514 – ServiceNow Developer Location: Chantilly (fully on site, no remote option available)

**Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.**

Position Summary We need an experienced ServiceNow Developer to provide development and operations and maintenance (O&M) support to a ServiceNow platform used by the Sponsor’s organization to track requests, tasks, and metrics.

Job Description

• The Sponsor provides development support to enable mission by delivering products and services to collect, analyze and manipulate data.
• The Sponsor requires support specializing in software development to provide development and operations and maintenance (O&M) support to a ServiceNow platform used by the Sponsor’s organization to track requests, tasks, and metrics.
• Work will include implementing configuration and customization of the platform to address the business needs of the Sponsor’s organization, as well as assisting the Sponsor in establishing governance and change management.
• The Team will implement the full software development lifecycle to support the development of custom workflows in the ServiceNow platform and have a good understanding of the Sponsor’s ServiceNow business needs.
• They will implement and customize ServiceNow solutions to meet the Sponsor’s mission requirements, be responsible for administration of the ServiceNow front-end, and provide O&M for the ServiceNow front-end.
• They will also define data tables and business logic in the ServiceNow platform; provide administration of ServiceNow user roles, groups and permissions; and support data transformation activities to load information into the ServiceNow platform.
• The team will manage the migration of update sets to sub-prod and prod environments, troubleshoot production problems related to the ServiceNow platform, and provide ServiceNow integration support with external systems and data sources.
• They will also provide development support to applications that will interface with the ServiceNow platform to ensure a seamless integration and work with a team to develop and deploy custom workflows, including the Sponsors project manager, systems engineer(s), system architect(s) and system integrator(s).
• The team should be prepared to follow an agile software development methodology for planning, implementing and delivering ServiceNow capabilities.

Required Skills

• Demonstrated experience with JavaScript.
• Demonstrated experience with web-based technologies, such as XML, HTML, or CSS.
• Demonstrated experience with relational databases.
• Demonstrated experience with the implementation and customization of ServiceNow modules.
• Demonstrated experience modifying ServiceNow tables.
• Demonstrated experience with the ServiceNow business rules and scripting aspects of the ServiceNow platform.
• Demonstrated experience performing administration duties in ServiceNow.
• Demonstrated experience troubleshooting problems in ServiceNow.
• Demonstrated experience providing integration and development support for external

Desired Skills

• Demonstrated experience using the Sponsors ServiceNow Platform.
• Demonstrated experience developing custom workflows in ServiceNow.