Jobs in the United States

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Registered Nurse (RN) Manager - Our Lady of Mercy
Trinity Health
Guilderland, NY
- $99,840 to $133,910.4 USD / year
Registered Nurses at OLOM must possess a passion for caring for patients and demonstrate a respectful, caring, professional demeanor · The RN must have excellent time management and organizational skills
Added just now
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GIS Technician
City of Las Vegas
Las Vegas, NV
- $30.05 USD / hour
The city of Las Vegas is accepting applications for GIS Technician. This position performs routine work in the development and updating of the Geographic Information System (GIS) database;…
Added 1 min ago
Superintendent
Evergreen Innovation Group LLC
Richmond, VA
First Aid and CPR certification required
Added 1 min ago
Superintendent
Evergreen Innovation Group LLC
Richmond, VA
First Aid and CPR certification required
Added 1 min ago
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Assistant Teacher AM
Lewis Clark Early Childhood Program
Lewiston, ID
- $16.14 to $16.92 USD / hour
· CDA or Associate degree in Child Development or related
Added 1 min ago
Maintenance Supervisor I/II
Greenheck Group
Tulsa, OK
2-4 years of relevant leadership experience required · 4-6 years of relevant leadership experience required
Added 2 mins ago
Associate/Social Services Specialist (I/II/III)
Department of Social Services
Buffalo, MO
Assist in assuring safety of children served in other program areas as designated by agency leadership.
Added 2 mins ago
AC/FCS Associate/Social Services Specialist (I/II/III)
Department of Social Services
Springfield, MO
Assist in assuring safety of children served in other program areas as designated by agency leadership.
Added 2 mins ago
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Developer
Department of Transportation
CA
- $4,935 to $8,740 USD / month
…incumbent serves as a journey-level developer providing application development, maintenance, and operational support for the Caltrans application portfolio. Responsibilities include…
Added 2 mins ago
REGISTERED NURSE (RN)
The GEO Group
Baldwin, MI
Must have a current, unrestricted license to practice as Registered Nurse in the state the facility is located
Added 2 mins ago
P/T REGISTERED NURSE (AS NEEDED)
The GEO Group
Golden Valley, AZ
Must have a current, unrestricted license to practice as Registered Nurse in the state the facility is located
Added 2 mins ago
REGISTERED NURSE, QUALITY CONTROL
The GEO Group
Baldwin, MI
Must have a current, unrestricted license to practice as Registered Nurse in the state the facility is located · Must possess a current, unencumbered, active license to practice as an RN in this state
Added 2 mins ago
TRAINING SPECIALIST
The GEO Group
Boca Raton, FL
…diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to…
Added 2 mins ago
RN PRN, Float Team, As Needed
Norton Healthcare
Louisville, KY
If PRN, must have one year of RN/LPN experience in an inpatient, acute-care setting
Added 2 mins ago
RN, 2 Giles - Medical/Surgical PCU, 6:45p-7:15a
Norton Healthcare
Louisville, KY
If PRN, must have one year of RN/LPN experience in an inpatient, acute-care setting
Added 3 mins ago
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Licensed Manager- Plumbing
Intellisource Colorado LLC
Spokane, WA
- $90,000 to $180,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 3 mins ago
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Supermarket Rack Refrigeration HVAC Technician
Intellisource Colorado LLC
Wood Village, OR
- $56,160 to $106,080 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 3 mins ago
IC
Specialty Equipment (Food Technician)
Intellisource Colorado LLC
Worcester, MA
- $45,760 to $72,800 USD / year
· Eligible to participate in the Associate Stock Purchase Plan
Added 4 mins ago
Senior Supervisor, Manufacturing Operations - Weekend Shift (Onsite)
RTX
United States
Qualifications You Must Have:
Added 4 mins ago
Store Manager
NBLY - Corporate: Portland Glass
Lewiston, ME
Proactively coaching and developing team members to ensure success in their respective roles and identifying opportunities for recognition and development
Added 4 mins ago
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Glass Installer (Glazier)
NBLY - Corporate: Portland Glass
Concord, NH
- $20 to $30 USD / hour
…Glass invests in its technicians through dedicated training and development, helping you build the technical skills and knowledge needed to succeed in a modern auto glass…
Added 4 mins ago
Veterinarian Owner/Medical Director
Alliance Animal Health
Trumbull, CT
…outstanding opportunity for an experienced veterinarian - or an associate ready to take the next step - who is passionate about high-quality medicine, team development, and creating an…
Added 4 mins ago
Kitting Supervisor Second Shift
KLS Kenco Logistic Services, LLC
Chattanooga, TN
Ensure associate accountability in accordance with corporate standard operating procedures.
Added 4 mins ago
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HR Operations & Shared Services Specialist
Ontic Engineering & Manufacturing Inc
Creedmoor, NC
- $26 USD / hour
Work Arrangement: This is a hybrid position requiring three days per week onsite in Wichita, Kansas · Candidates must reside within commuting distance of the site
Added 5 mins ago
Student Wellness Case Manager
Indian River State College
Fort Pierce, FL
This position is ideal for a professional who is committed to holistic student development, skilled in trauma-informed and strengths-based practices, and thrives in a collaborative setting…

Bertelsmann-Jobs

Support Associate

Morrisville, NC, United States

Apply on jobs.smartrecruiters.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
Promotes internal mobility and career growth aligned with evolving business needs
Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Professional development gained from conference attendance and participation in organizations like NC Tech
Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description

As a Support Associate, you are the first point of contact for our clients, helping them navigate challenges, resolve issues, and maximize the value of our platform. Whether working with our Business or E-commerce customers, your role is to provide exceptional customer service through various channels, including phone, chat, email, web, and social media. At the heart of our mission, you’ll play a crucial role in supporting clients who serve the most vulnerable members of society, ensuring they can deliver impactful care. You will manage client queries with a sharp focus on resolving issues within SLA guidelines, logging all interactions in Salesforce, and ensuring satisfaction by de-escalating any potential conflicts. Beyond problem-solving, you’ll follow up diligently to provide a seamless support experience. Your success in this role will rely on a helpful attitude, strong communication skills, and the ability to thrive in a fast-paced, evolving environment. Flexibility, multitasking, and effective time management are essential as you handle multiple priorities and drive continuous improvement in the support experience. We’re looking for someone who is not just capable but also passionate about making a difference - both for our clients and the people they care for.

WHAT YOU'LL BE DOING:

Provide quick response times and quality support to our clients via available channels, with work focusing on tickets of a transactional nature
Work collaboratively in a team environment to help answer questions, share knowledge, and shadow/reverse shadow with new employees during their onboarding
Other duties as assigned

Qualifications

YOU'VE GOT WHAT IT TAKES IF YOU HAVE:

Client Relationship Management: effectively manage and nurture client relationships to achieve mutual success
Client Discovery: ability to understand a client's needs and challenges, assessing the fit for the solution(s), and building a foundation for successful engagements and a long-term relationship
CRM Tool Management: utilizing CRM tools to manage clients, track interactions, maintain accurate records, encompassing all data, processes, and workflows
Relias Platform Knowledge: understand and effectively utilize the features, functionalities, and tools of the Relias Platform
Relias Product Knowledge: understand and effectively utilize the features, functionalities, and tools of Relias Products

YOU'VE GOT WHAT IT TAKES IF YOU HAVE:

Bachelor’s Degree

IT WOULD BE IDEAL IF YOU HAVE:

Previous customer service experience
Experience with a Customer Relationship Management tool
Able to read, write and speak Spanish proficiently

Additional Information

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters (close to the Raleigh/Durham airport) approximately 30 days/quarter. Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions. All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here.

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More about this job

Skills

Customer service
Salesforce
Problem solving
Communication skills
Multitasking
Time management
Process improvement
Onboarding
Coach clients
Product knowledge
Interact verbally in Spanish
Recruitment
Data protection

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Work requirements

Jobs in the United States