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Regional Manager (Massachusetts)
Right At School, LLC
Boston, MA
- $90,000 to $97,000 USD / year
Oversee the Area Manager and Senior Area Managers to ensure the implementation of Right At School's programs, achieve quality and safety standards, and implement opportunities to optimize…
Added just now
Senior Manager, Early Career Programs -
Suffolk Construction Company, Inc
Boston, MA
Reporting to the Senior Director, Early Career Programs, the Senior Manager, Early Career Programs is responsible for leading the strategy and execution of the Career Start program in the…
Added 1 min ago
Senior Talent Acquisition Manager
Singularity Defense Corp.
Gardena, CA
We’re hiring our first Senior Talent Acquisition Manager to own recruiting at Singularity. You’ll start hands-on, personally running searches across the company, then build and lead a…
Added 1 min ago
M(
Lead Product Manager, Enterprise Data Model
MaintainX (An Autodesk Company)
San Francisco, CA
- $182,000 to $266,000 USD / year
…LBM, use MaintainX to cut unplanned downtime and run better operations, across 16 million managed assets and 92 million completed work…
Added 1 min ago
Assoc Director -Solution Delivery Management, Clinical Operations
Eli Lilly and Company
United States
The Solution Manager for Clinical Operations serves as the technology delivery partner for one or more clinical solutions supporting key business capabilities across Lilly’s trials. Working…
Added 1 min ago
NB
Systems Administrator II
Ntiva Branding
TX
- $54,000 to $70,000 USD / year
Report client concerns or complaints to Service Manager, VP Operations, and CXO.
Added 2 mins ago
Retail Store Team Leader
Ocean State Lot
Rockland, MA
…store profit and loss reporting, merchandising, and executing operations in compliance with established policies and procedures. The Store Team Leader role leads and develops all associates…
Added 2 mins ago
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Construction Superintendent
Actalent
South Bloomingville, OH
- $40 to $55 USD / hour
…experienced Construction Superintendent to lead the day-to-day field operations for a ground-up boutique hotel development in Hocking Hills, Ohio. This exciting project involves the…
Added 4 mins ago
Program Manager 2 (non-technical)
BROWN FEDERAL SERVICES LLC
Los Alamos, NM
The Program Manager 2 will ensure program activities align with Laboratory commitments related to safety, security, environmental compliance, quality, contractor assurance, and business…
Added 4 mins ago
UAS Systems Specialist Lead
CACI, INC.-FEDERAL
Aberdeen Proving Ground, MD
The UAS Systems Specialist Lead will act as both the technical lead and as the unit manager for a team of UAS specialists. As a lead, the individual will manage and task activities related…
Added 4 mins ago
Senior Dashboard Developer
CACI, INC.-FEDERAL
Ashburn, VA
CACI is seeking a Senior Dashboard Developer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 4 mins ago
District Building and Grounds Maintenance Worker
Freetown-Lakeville Regional School District
Lakeville, MA
Performs activities related to the preventative maintenance program on buildings, grounds, and equipment.
Added 5 mins ago
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Civil/Site Senior Project Manager
Colliers Engineering & Design
Holmdel, NJ
- $131,670 to $186,780 USD / year
Colliers Engineering & Design is seeking a Senior Project Manager to join our Civil/Site team in our Headquarters office in Holmdel, NJ! The Senior Project Manager will be responsible for…
Added 5 mins ago
Assistant Shop Manager
CRH
Kansas City, MO
Support Shop Operations. Keep Our Fleet Moving.
Added 5 mins ago
Quarry Operations Manager
CRH
Somerset, KY
We’re looking for an experienced Quarry Operations Manager to provide leadership and operational oversight across multiple aggregate locations in Central Kentucky.
Added 5 mins ago
Procurement Manager
CRH
Chanute, KS
The Procurement Manager identifies and enables opportunities for cost reductions, cost avoidance and service improvements at the plant. This position builds strong and effective…
Added 5 mins ago
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Cook - Full Time
Gaudenzia
Crownsville, MD
- Full-time
3. Adhere to menus established by the dietitian in accordance with proper nutritional guidelines and School Lunch Program criteria, including the maintenance of portion control.
Added 5 mins ago
Night Auditor
Olshan Properties
Columbus, OH
Perform front office operations, i.e., guest check in, personalized guest wake up calls, etc. utilize lightspeed program to communicate and track follow up calls with guests.
Added 5 mins ago
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Assistant Project Manager
KCW ENGINEERING TECHNOLOGIES INC
Baltimore, MD
- $25 to $40 USD / hour
As an Assistant Project Manager, you'll help keep projects organized, on track, and moving forward. You'll partner with Project Managers, clients, and team members to coordinate project…
Added 6 mins ago
APD IT Business Analyst III
TX-HHSC-DSHS-DFPS
AUSTIN, TX
The selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.
Added 6 mins ago
Food Service Worker II
TX-HHSC-DSHS-DFPS
KERRVILLE, TX
…obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or…
Added 7 mins ago
Assistant Pharmacy Manager
Publix Pharmacy
Pooler, GA
…out-patient hospital pharmacy, corporate or centralized pharmacy…
Added 7 mins ago
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Package Gas Driver 1 - Cohoes, NY
Cohoes, NY
- Up to $32 USD / hour
When not performing delivery duties, the employee will assist with warehouse operations, including cylinder handling, loading and unloading, order preparation, inventory organization,…
Added 8 mins ago
AU
Project Manager, Janitorial Services
ABM US
Boston, MA
- $85,000 USD / year
We are seeking a highly organized, experienced Project Manager to lead janitorial services for a high-end client in a high-rise environment. This includes janitorial operations, seasonal…
Added 8 mins ago
K&
Order Filler
Kalman & Company, Inc.
Camp Pendleton, CA
- $18.83 USD / hour
…individual gear and equipment in support of Consolidated Storage Program (CSP). The primary objective of the Consolidated Storage Program (CSP) is to provide organization and individual…

Bertelsmann-Jobs

Sr. Program Manager, Account Management

Louisville, KY, United States

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Job details

Experience: 8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply chain and fulfillment environments. The role connects customers with internal teams and executive leadership, overseeing governance, risk management, and continuous improvement. The ideal candidate combines strong account and program management skills to deliver large-scale launches, transformations, and growth initiatives while building trusted client relationships.

YOUR TASKS

Lead complex customer programs, strategic initiatives, and transformation projects from initiation through completion.
Establish program governance, milestones, timelines, resource plans, and success metrics.
Manage multiple concurrent projects while ensuring alignment with customer requirements and business objectives.
Identify dependencies, risks, and escalation paths and proactively drive mitigation plans.
Coordinate cross-functional teams to ensure successful implementation of customer initiatives.
Serve as a senior point of contact for key customer stakeholders.
Build trusted relationships with customer leadership and operational teams.
Lead regular business reviews, program updates, and executive steering committees.
Translate customer needs into actionable operational and technology solutions.
Drive customer satisfaction, retention, and long-term growth strategies.
Identify improvement and expansion opportunities, support contracts and pricing, develop investment business cases, and partner with commercial teams.
Improve KPIs, SLAs, financial results, and customer experience through continuous improvement and corrective actions.
Coordinate cross-functional teams, influence without direct authority, and lead executive reporting and critical communications.
Manage budgets, forecasts, and costs while aligning programs with contractual commitments and profitability targets.

YOUR PROFILE

Bachelor's degree in Business, Supply Chain, Engineering, Operations Management, or related field. MBA preferred.
8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Experience managing large, strategic customer relationships.
Proven ability to lead cross-functional programs with significant operational and financial impact.
Strong project and program management skills.
Advanced stakeholder management and executive communication capabilities.
Strong analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

WE OFFER

Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
Commuter benefits
Employee engagement activities

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here. We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal. Learn more about our commitment to Equal Opportunity and Accommodation Information here. Recruiting-Platform powered by SmartRecruiters.

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