Jobs in the United States

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Added 5 mins ago
NextGen Realty - Entry level Real Estate Agent
Boston Pads LLC
Boston, MA
…provides each agent with Boston’s most comprehensive training program and technology stack that allows agents to start closing transactions in as little as their first…
Added 5 mins ago
FRONT END/RELIEF ASST DEPT LEADER
The Kroger Co.
Caldwell, ID
Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and…
Added 5 mins ago
AU
Security Officer Permit Validation Driver
Allied Universal
Sulphur, LA
- $15.5 USD / hour
Have at least 1 year of law enforcement experience, 2 years of security-related supervisor/manager experience, or 3 years of security-related experience.
Added 6 mins ago
Operations Manager
Ulta Beauty, Inc.
Apex, NC
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 6 mins ago
AU
Security Officer - Foot Patrol Days
Allied Universal
Tempe, AZ
- $25 USD / hour
…serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as an Unarmed Patrol Officer supporting a financial institution. You…
Added 19 mins ago
CH
Pharmacy Technician
CVS Health
Lake Orion, MI
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 19 mins ago
CH
Pharmacy Technician
CVS Health
Westland, MI
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 19 mins ago
CH
Operations Manager
CVS Health
Ypsilanti, MI
- $19 to $29 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 26 mins ago
AU
Security Guard - Active Patrol
Allied Universal
Tempe, AZ
- $25 USD / hour
As a Security Guard - Active Patrol in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Patrol Officer at a financial…
Added 28 mins ago
Director, Global Total Rewards, People Operations & HR Technology
Clinigen
Remote, United States
Expand employee and manager self-service and automate high-volume processes.
Added 28 mins ago
Global Vice President, HR Business Partnering
Clinigen
Remote, United States
Drive performance, accountability and manager effectiveness.
Added 28 mins ago
SC
Project Manager, Network Infrastructure
Sand Cherry Associates
Remote, United States
- $80,000 to $120,000 USD / year
Seeking a highly organized, detail-oriented, hands-on Project Manager to oversee third-party vendors executing C-Band ground clearing activities across multiple sites. This multi-year…
Added 28 mins ago
Eldercare Expert (1099 Contractor)
Sam
Remote, United States
Sam provides educational guidance and practical resources - not individualized financial, investment, tax, or legal advice.
Added 28 mins ago
Accounting and Financial Outsourcing Senior Manager - Nonprofit
Dean Dorton
Remote, United States
The Accounting & Financial Outsourcing (AFO) Senior Manager – Nonprofit Services provides strategic financial advisory and engagement leadership to a portfolio of nonprofit clients while…
Added 28 mins ago
Risk Manager
Nautilus Solar Energy
Remote, United States
The Risk Manager is responsible for developing, implementing, and overseeing the company's insurance, risk management, and loss mitigation programs across a national portfolio of operating…
Added 28 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
· Maintain the BK publication program to achieve the company’s mission through the acquisitions and development of twenty or more new publications and new editions per year.
Added 28 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
· Maintain the BK publication program to achieve the company’s mission through the acquisitions and development of twenty or more new publications and new editions per year.
Added 28 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
· Maintain the BK publication program to achieve the company’s mission through the acquisitions and development of twenty or more new publications and new editions per year.
Added 28 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
· Maintain the BK publication program to achieve the company’s mission through the acquisitions and development of twenty or more new publications and new editions per year.
Added 28 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
· Maintain the BK publication program to achieve the company’s mission through the acquisitions and development of twenty or more new publications and new editions per year.
Added 28 mins ago
Senior Acquisitions Editor
Berrett-Koehler Publishers
Remote, United States
· Maintain the BK publication program to achieve the company’s mission through the acquisitions and development of twenty or more new publications and new editions per year.
Added 28 mins ago
Event and Partner Marketing Manager
Coursedog
Remote, United States
As the Event and Partner Marketing Manager at Coursedog, you'll lead event strategy and execution across our full portfolio - from large tradeshows and user conferences to high-touch…
Added 28 mins ago
Project Manager, Video Distribution
Sand Cherry Associates
Remote, United States
The Video Distribution Project Manager will manage the planning, coordination, and delivery of a large-scale terrestrial Content Delivery Network (CDN) initiative supporting…
Added 28 mins ago
People Operations Business Partner
Rezilient Health
Remote, United States
Rezilient is seeking a People Operations Business Partner to help build and scale the people programs, manager support, and employee experience practices that enable our teams to do their…
Added 28 mins ago
Project Manager, Telecommunications
Sand Cherry Associates
Remote, United States
We are seeking an experienced Project Manager to help lead a highly visible, critical telecom program focused on delivering automation across engineering activities. This individual will…

Bertelsmann-Jobs

Sr. Program Manager, Account Management

Louisville, KY, United States

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Job details

Experience: 8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply chain and fulfillment environments. The role connects customers with internal teams and executive leadership, overseeing governance, risk management, and continuous improvement. The ideal candidate combines strong account and program management skills to deliver large-scale launches, transformations, and growth initiatives while building trusted client relationships.

YOUR TASKS

Lead complex customer programs, strategic initiatives, and transformation projects from initiation through completion.
Establish program governance, milestones, timelines, resource plans, and success metrics.
Manage multiple concurrent projects while ensuring alignment with customer requirements and business objectives.
Identify dependencies, risks, and escalation paths and proactively drive mitigation plans.
Coordinate cross-functional teams to ensure successful implementation of customer initiatives.
Serve as a senior point of contact for key customer stakeholders.
Build trusted relationships with customer leadership and operational teams.
Lead regular business reviews, program updates, and executive steering committees.
Translate customer needs into actionable operational and technology solutions.
Drive customer satisfaction, retention, and long-term growth strategies.
Identify improvement and expansion opportunities, support contracts and pricing, develop investment business cases, and partner with commercial teams.
Improve KPIs, SLAs, financial results, and customer experience through continuous improvement and corrective actions.
Coordinate cross-functional teams, influence without direct authority, and lead executive reporting and critical communications.
Manage budgets, forecasts, and costs while aligning programs with contractual commitments and profitability targets.

YOUR PROFILE

Bachelor's degree in Business, Supply Chain, Engineering, Operations Management, or related field. MBA preferred.
8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Experience managing large, strategic customer relationships.
Proven ability to lead cross-functional programs with significant operational and financial impact.
Strong project and program management skills.
Advanced stakeholder management and executive communication capabilities.
Strong analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

WE OFFER

Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
Commuter benefits
Employee engagement activities

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here. We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal. Learn more about our commitment to Equal Opportunity and Accommodation Information here. Recruiting-Platform powered by SmartRecruiters.

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