Jobs in the United States

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Added 1 min ago
Service Technician
Groundworks Operations, LLC
Edmond, OK
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Added 2 mins ago
VR
Assistant Manager: Activities/Recreation - Hourly
Vail Resorts
Champion, PA
- $25 to $28.6 USD / hour
Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of indoor activities and…
Added 2 mins ago
Data Expert - Data and Automation GenAI Governance
PNC
Firstside Center Bldg, PA
Support the development/enhancements of reports and dashboards for tracking progress
Added 2 mins ago
WP
Controls Engineer (Part-Time)
West Pharmaceutical Services
Jersey Shore, PA
- Part-time
Interfaces daily with engineering manager and shift support staff.
Added 2 mins ago
Information Security Manager
Philips
Murrysville, PA
The Information Security Manager will help strengthen information security across Philips’ Integrated Supply Chain manufacturing sites, distribution centers and warehouses in the US.
Added 2 mins ago
Manager, Americas Payroll
Westinghouse Electric Company
Cranberry Twp, PA
Added 2 mins ago
Retail-Merchandise Manger
Michaels
SELINSGROVE, PA
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 2 mins ago
Manager, HR Continuous Improvement
Westinghouse Electric Company
Cranberry Twp, PA
Added 2 mins ago
Experienced Restaurant Shift Managers - apply now for the new McDonald's restaurant coming soon in Rochester!
McDonald's
ROCHESTER, PA
…where your growth and development are our priority. As a Shift Manager, you'll enjoy a range of benefits designed to support your personal and professional life. We have world class…
Added 2 mins ago
Casualty Claims Adjuster
U-Haul
Ivyland, PA
Under the general direction of the Claims Manager, Repwest Insurance, responsible for the investigation, evaluation and settlement (either by denial, compromise or payment) of claims…
Added 2 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
Added 2 mins ago
Inventory planner ii - pa
Westinghouse Electric Company
Cranberry Twp, PA
Added 2 mins ago
Audiology Extern Student
St. Luke's University Health Network
Emmaus, PA
…accessioning and transport of specimens, internal and external customer service, and accessioning equipment cleanliness. Requires independent judgment in the performance of the assigned…
Added 2 mins ago
Restaurant Shift Manager
McDonald's
ALIQUIPPA, PA
…hiring Experience Shift Managers to join our team. As a Shift Manager, you will support the General Manager in executing all aspects of restaurant operations. Your key responsibilities will…
Added 2 mins ago
Manager, Enterprise Communications & Channels
Amentum
Harrisburg, PA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 2 mins ago
Payroll / Accounts Payable Specialist
ITW
Hatfield, PA
This person will provide payroll administration and accounts payable support to the Finance department.
Added 3 mins ago
Submarine Project Manager - Washington, D.C.
Serco
Abbottstown, PA · Orrtanna, PA · New Oxford, PA · Gettysburg, PA
Are you looking for Project Manager role where you will lead your team to support our US Navy? Then Serco has the right opportunity for you!
Added 3 mins ago
Manufacturing Engineer I
Honeywell Aerospace
Lansdale, PA
You will report directly to our Manufacturing Manager and you’ll work out of our Lansdale, PA location on an On-site work schedule.
Added 3 mins ago
Regional Maintenance Manager
Amazon.com Services LLC
Kearny, NJ · Jessup, PA
As a Regional Maintenance Manager, you will transform workplace environments across multiple sites by leading maintenance operations throughout your region and developing the next…
Added 3 mins ago
EC
Offer Manager - Brightlayer Energy
Eaton Corporation
Moon Township, PA
- $146,000 to $215,000 USD / year
Support global sales enablement activities, customer engagements, and executive presentations.
Added 3 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Indiana, PA
- $15.5 USD / hour
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Added 3 mins ago
Quality Assurance Manager, Environment Testing
Eurofins US Network
Horsham, PA
…Eurofins Environment Testing laboratories are positioned to support public and private sectors, DoD, DOE and Municipalities. Services include but are not limited to testing of the following…
Added 3 mins ago
PC
Contract administrator
Performance Contracting, Inc.
Exton, PA
- $49,100 to $66,000 USD / year
Added 3 mins ago
Manager, Cell & Gene Sourcing
AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing
Conshohocken, PA
Added 3 mins ago
GL
Oncology Account Manager (Hematology) Seattle, WA
GlaxoSmithKline LLC
Washington, PA
- $161,250 to $268,750 USD / year
…Identify key prescribers and accounts and apply resources to support their needs and priorities. 4. Work with cross-functional partners to improve patient access and ensure timely…

Bertelsmann-Jobs

Sr. Program Manager, Account Management

Louisville, KY, United States

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Job details

Experience: 8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply chain and fulfillment environments. The role connects customers with internal teams and executive leadership, overseeing governance, risk management, and continuous improvement. The ideal candidate combines strong account and program management skills to deliver large-scale launches, transformations, and growth initiatives while building trusted client relationships.

YOUR TASKS

Lead complex customer programs, strategic initiatives, and transformation projects from initiation through completion.
Establish program governance, milestones, timelines, resource plans, and success metrics.
Manage multiple concurrent projects while ensuring alignment with customer requirements and business objectives.
Identify dependencies, risks, and escalation paths and proactively drive mitigation plans.
Coordinate cross-functional teams to ensure successful implementation of customer initiatives.
Serve as a senior point of contact for key customer stakeholders.
Build trusted relationships with customer leadership and operational teams.
Lead regular business reviews, program updates, and executive steering committees.
Translate customer needs into actionable operational and technology solutions.
Drive customer satisfaction, retention, and long-term growth strategies.
Identify improvement and expansion opportunities, support contracts and pricing, develop investment business cases, and partner with commercial teams.
Improve KPIs, SLAs, financial results, and customer experience through continuous improvement and corrective actions.
Coordinate cross-functional teams, influence without direct authority, and lead executive reporting and critical communications.
Manage budgets, forecasts, and costs while aligning programs with contractual commitments and profitability targets.

YOUR PROFILE

Bachelor's degree in Business, Supply Chain, Engineering, Operations Management, or related field. MBA preferred.
8+ years of experience in Program Management, Account Management, Supply Chain, Logistics, or related disciplines.
Experience managing large, strategic customer relationships.
Proven ability to lead cross-functional programs with significant operational and financial impact.
Strong project and program management skills.
Advanced stakeholder management and executive communication capabilities.
Strong analytical, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

WE OFFER

Medical, Dental, Vision, Life Insurance, and Disability Pay
401(k) with company matching up to 6%
Paid Time Off, including paid holidays
Flexible Spending Accounts
Voluntary benefits such as legal and financial assistance, pet insurance, and more
Employee Assistance Program
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
Commuter benefits
Employee engagement activities

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here. We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal. Learn more about our commitment to Equal Opportunity and Accommodation Information here. Recruiting-Platform powered by SmartRecruiters.

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