Enterprise Account Executive

Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech
• Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description

The Enterprise Account Executive is a quota-carrying individual contributor responsible for acquiring net-new enterprise customers across the healthcare market. The role develops and executes account strategies across complex provider organizations and care settings, aligning Relias solutions to enterprise-wide workforce, compliance, clinical, quality, operational, and business priorities. The role owns the complete new-logo sales cycle from market and account prioritization through executive discovery, solution strategy, business-case development, competitive positioning, commercial negotiation, and close.

WHAT YOU’LL BE DOING:

Enterprise Territory and Account Strategy

• Own a defined portfolio of named net-new enterprise accounts and develop a prioritized, insight-led pursuit strategy for each.
• Create annual and quarterly territory plans balancing market potential, account fit, competitive position, timing, executive access, and probability of conversion.
• Build account maps covering organizational structure, business units, initiatives, buying centers, stakeholders, technology, competitive footprint, and enterprise use cases.
• Coordinate with leadership, business development, Marketing, partnerships, and market experts to generate access and accelerate engagement.

Pipeline Creation and Executive Access

• Create pipeline through strategic outbound prospecting, account-based marketing, executive outreach, industry events, referrals, partnerships, and relationship development.
• Engage senior clinical, compliance, quality, nursing, HR, learning, operations, finance, IT, procurement, and executive stakeholders.
• Develop multi-threaded relationships and establish credible executive sponsorship early in the pursuit.
• Maintain sufficient pipeline coverage and progression to support consistent achievement of revenue objectives.

Complex Discovery and Solution Strategy

• Lead executive-level discovery to uncover strategic priorities, operational challenges, workforce risks, desired outcomes, decision criteria, financial impact, and urgency.
• Translate customer needs into a coordinated, multi-solution strategy tied to measurable clinical, compliance, workforce, quality, operational, and financial outcomes.
• Partner with Solutions, Product, Services, Client Success, and subject-matter experts to design differentiated recommendations.
• Create compelling value narratives, presentations, demonstrations, proposals, and business cases for diverse stakeholders.

Opportunity Leadership and Sales Execution

• Own the end-to-end enterprise sales cycle from qualification through close with clear next steps, stakeholder alignment, mutual commitments, and an evidence-based path to decision.
• Apply MEDDPICC or the designated methodology, stakeholder mapping, mutual action planning, risk identification, and competitive strategy.
• Lead internal deal strategy and mobilize executives and cross-functional resources at the right points in the pursuit.
• Navigate procurement, RFP, security, privacy, legal, integration, clinical validation, financial approval, and multi-entity decision processes.

Commercial Strategy, Negotiation, and Close

• Develop commercial strategies aligning scope, solution mix, services, implementation, term, pricing, and value.
• Lead proposal development and negotiation with Sales leadership, Finance, Legal, Deal Desk, Security, and other partners.
• Manage concessions deliberately, document tradeoffs, secure approvals, and convert complex opportunities into executable agreements.
• Support an effective transition to implementation and Client Success.

Forecasting, CRM Discipline, and Business Management

• Maintain accurate opportunity, account, contact, activity, next-step, risk, and forecast information in Salesforce.
• Provide evidence-based forecasts and clearly communicate deal health, decision process, commercial risk, competitive dynamics, and support needs.
• Use pipeline and performance data to adjust priorities, prospecting, executive engagement, and pursuit strategy.

Market Leadership and Cross-Functional Partnership

• Maintain current knowledge of healthcare market dynamics, regulatory and workforce trends, customer operating models, competitive alternatives, and Relias capabilities across healthcare verticals.
• Represent Relias at industry events, customer meetings, executive forums, and professional associations with credibility and professionalism.
• Share market, competitive, and customer insights with Product, Marketing, Solutions, Client Success, and Sales leadership to strengthen positioning, offerings, and go-to-market execution.
• Partner cross-functionally to identify emerging customer needs, market opportunities, competitive risks, and insights that can improve enterprise sales strategy and execution

Qualifications

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

• 7+ years of progressive B2B consultative sales experience, including demonstrated success selling complex SaaS, technology, or services solutions to large healthcare organizations.
• Proven record of achieving or exceeding quota through net-new enterprise customer acquisition.
• Experience managing long, complex sales cycles involving senior executives, multiple business units, procurement, legal, finance, IT, security, and other stakeholders.
• Experience developing account strategies, executive business cases, proposals, mutual action plans, competitive strategies, and commercial negotiations.
• Strong command of Salesforce and modern sales-enablement, revenue-intelligence, prospecting, and virtual-presentation tools.
• Knowledge of enterprise healthcare organizations, buyer priorities, and decision-making processes across multiple care settings.
• Ability to develop and execute practical account growth plans, identify whitespace, and connect customer needs to measurable business value.
• Skill in relationship development, consultative selling, proposal and business-case development, commercial negotiation, forecasting, CRM discipline, and portfolio prioritization.
• Ability to coordinate cross-functional resources around a unified account strategy and adapt across healthcare verticals.
• Bachelor’s degree in business or healthcare field
• The ability to travel ~25-50%

IT WOULD BE NICE TO HAVE:

• Experience selling workforce, learning, compliance, competency, clinical education, quality, or human-capital solutions within healthcare.
• Experience with MEDDPICC or another disciplined enterprise sales methodology.
• Experience selling multi-product or enterprise-wide agreements across multiple facilities, business units, or care settings.
• Understanding of healthcare workforce challenges, regulatory requirements, clinical operations, quality priorities, and technology buying processes

Additional Information

Salary Information:

We are targeting an On-Target-Earnings of ~$180,000 - $315,000 annually. Relias considers many factors when making an offer including; established salary range, internal budgets, business need, education and years of applicable work experience possessed by the applicant. Further, salary is only one element of our total compensation and benefits package.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.

All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here.

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