Archived listing. The details below describe a past opening.
Position Summary The Senior Network Engineer is responsible for the design, implementation, security, maintenance, and optimization of the organization's network infrastructure. This role ensures the reliability, availability, and security of enterprise network systems while supporting data center operations, cybersecurity initiatives, and back-office technology functions. The ideal candidate will possess extensive experience in network administration, network security, and infrastructure support, with a strong understanding of SOC 2 compliance requirements and industry best practices. Essential Duties and Responsibilities Network Design & Support
- Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.
- Monitor network performance and proactively troubleshoot network issues to ensure maximum availability and reliability.
- Collaborate with cross-functional teams to design and implement network solutions that support business objectives.
- Conduct network assessments and recommend infrastructure improvements to enhance performance, scalability, and security.
- Develop and maintain network architecture documentation, diagrams, and operational procedures.
- Evaluate emerging technologies and industry trends to continuously improve network operations.
Network Cybersecurity
- Implement and maintain network security controls to protect organizational assets from unauthorized access, cyber threats, and data breaches.
- Conduct regular vulnerability assessments, security audits, and risk analyses to identify and mitigate security risks.
- Monitor network traffic and security events, investigating and responding to security incidents as necessary.
- Partner with IT and security teams to develop, implement, and enforce network security policies and procedures.
- Configure and manage firewalls, VPNs, IDS/IPS systems, access controls, and secure network segmentation.
- Support SOC 2 compliance initiatives by maintaining required controls, documentation, and security practices.
- Remain current on cybersecurity threats, vulnerabilities, and mitigation technologies.
Data Center Support
- Provide support for data center operations, including server deployments, network equipment installations, rack and stack activities, and cabling management.
- Coordinate with data center providers and vendors to ensure operational efficiency and compliance with organizational standards.
- Troubleshoot and resolve infrastructure issues, including network connectivity, power, cooling, and hardware-related concerns.
- Maintain accurate documentation of data center configurations, network diagrams, equipment inventories, and operational procedures.
- Assist with planning and execution of data center migrations, upgrades, expansions, and infrastructure projects.
Back Office Support
- Provide technical support for back-office users, including troubleshooting network connectivity, hardware, software, and related technology issues.
- Work collaboratively with internal stakeholders to resolve IT infrastructure and networking challenges.
- Assist with procurement, deployment, and lifecycle management of network equipment and related technology assets.
- Maintain inventory records for network devices, software licenses, and infrastructure assets.
- Develop, document, and update standard operating procedures and technical support documentation.
- Ensure technology assets and processes remain compliant with SOC 2 requirements.
Minimum Qualifications Knowledge, Skills, and Abilities
- Proven experience in network design, implementation, administration, and support.
- Strong knowledge of networking protocols, routing, switching, wireless networking, and firewall technologies.
- Familiarity with SOC 2 compliance standards and security best practices.
- Experience with network security technologies including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and secure network architecture.
- Advanced troubleshooting skills with the ability to diagnose and resolve complex networking issues.
- Experience optimizing network performance, reliability, and scalability.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to collaborate effectively across departments.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong analytical, organizational, and problem-solving capabilities.
Experience
- Minimum of 7 years of experience in network administration, network engineering, or related infrastructure roles.
- Experience supporting enterprise-level network environments and data center infrastructure.
- Experience implementing and supporting cybersecurity controls and compliance initiatives.
Education
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Network Engineering, or a related field required.
Certifications
Preferred certifications include:
- Cisco Certified Network Professional (CCNP)
- Certified Information Systems Security Professional (CISSP)
- Equivalent advanced networking or cybersecurity certifications
Key Performance Indicators (KPIs)
- Network uptime and availability.
- Mean time to resolve network incidents.
- Successful completion of infrastructure projects within scope and timeline.
- Reduction of network and security-related incidents.
- Security vulnerability remediation performance.
- SOC 2 audit readiness and compliance performance.
- End-user satisfaction and service delivery metrics.
- Accuracy and maintenance of network documentation and asset inventories.
Work Environment & Conditions
- Primarily works in office and data center environments.
- Requires occasional lifting and moving of IT and networking equipment up to 50 pounds.
- May require after-hours, weekend, and holiday work for maintenance activities and critical system support.
- Participation in an on-call rotation may be required.
- Occasional travel to remote offices, data centers, or vendor sites may be necessary.