Associate Director, Graduate Programs fo

Job Description Summary In 2022, Bentley University launched a bold 2030 strategic plan: Falcons Forward 2030. The plan is built around five key focus areas: (1) a Culture of Leadership & Innovation, (2) Market Oriented Collaboration, (3) Catalyst for Business-Driven Impact, (4) Access & Opportunity, and (5) Financial Sustainability. The Strategy & Innovation Division (SID) was established after the launch of the strategic plan with a mission to support impactful, scalable, and sustainable growth that maximizes the resources, assets, and capabilities of Bentley University and is aligned with the mission and Falcons Forward 2030.

As part of Focus Area 2, Bentley has ambitious graduate program expansion goals, which, in their early phases, are particularly focused on equipping experienced professionals with the skills they need to accelerate their careers.

Reporting to the Executive Director of Strategic Programs, the Associate Director of Graduate Programs for Experienced Professionals will play a pivotal role in supporting these experienced professionals throughout their graduate student journey, from their recruitment, through onboarding, and all the way through their post-graduation career aspirations. They will work with cross-functional teams across Bentleys campus to implement the processes needed for these experienced professionals to thrive before, during, and after their time at Bentley.

The ideal candidate should have collaboration at their core whether that manifests as needs-driven prospective student customer service or as cross-departmental process implementation. We value individuals who are excited to work alongside others but who also take ownership of their responsibilities and programs.

Essential Duties

• Be the primary recruiter and crafter of recruitment strategy for Bentleys working professional Masters programs. Identify how and where to recruit right-fit students and then shepherd students from burgeoning interest in Bentleys programs to completed applicants.
• Meet with high potential working professional leads either in person or via Zoom, to their preference.
• Serve on the application reading committee for Bentleys experienced professional Masters programs, acting as the first reader on most applications.
• Conceptualize and host events information sessions, faculty topic shares, coffee chats to demonstrate the value of Bentleys working professional programs. These events may be virtual, local, or require travel.
• Build pipelines of applicants for these programs, identifying and engaging employer or organizational partners who could feed applicants to these programs.
• Work closely with campus partners to devise effective communication and onboarding practices for specific program audiences; lead efforts to assess and improve the experienced professional student experience.
• Implement pre- and within-program communications plans that include data gathering, surveying, and helping students navigate through their program.
• Act as the administrative program manager for all co-curricular needs for working professional programs.
• Support community-building within these programs by taking on tasks including creating hotel blocks, scheduling dinners, and organizing community-building events.
• Serve as a key point of contact for working professionals enrolled in one of Bentleys graduate programs, triaging them to the appropriate Bentley office to get their questions answered. Ensure that each student is treated with a high level of care and service.
• Participate in cross-functional campus conversationswith groups like the Program Directors, Graduate Deans Office, Graduate Academic Advising, Graduate Careers etc.to build co-curricular programming for working professional graduate programs. Implement the administrative vision of those working groups.

Minimum Requirements

• MBA or Business Masters or equivalent.

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