Field Service Technician

HVAC Field Service Tech

Key Factors:

-Must have industrial & commercial HVAC experience. -Need to enjoy working with customers in the field. -Heavy travel (back home every weekend)

• Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.
• Complete required service reports and communicate to relevant persons.
• Communicate/coordinate field service activities with customer and/or local Rittal sales personnel.
• Provide telephone technical support to customers and service partners.
• Promote Service Contracts through customer interaction and communication.
• Understand customers’ requirements and provide most cost effective solution.

Knowledge & Experience:

• 3+ years experience in air conditioner repair as well as EPA certified for refrigerant recovery and servicing of CFC based units.
• Possess strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting.
• Experience in repairing of industrial recirculating chillers is preferred.
• Previous field service is a plus.
• Working knowledge with Microsoft Office: Outlook/Email, Excel, and Word.