Jobs in the United States

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Added 2 mins ago
CO
Manager of Web and Digital Strategy
City of Tuscaloosa
Tuscaloosa, AL
- $81,737.21 to $108,461.18 USD / year
The purpose of this classification is to perform professional and technical work functions in the development, implementation, and management of the City's World Wide Web sites and…
Added 2 mins ago
Regional Equipment & Fleet Maintenance Manager
Loenbro
Austin, TX · Dallas, TX
The Regional Equipment & Fleet Maintenance Manager reports directly to the National Equipment & Fleet Manager and works closely with the National Equipment & Fleet Financial Coordinator,…
Added 2 mins ago
Senior Project Manager
Suffolk
Las Vegas, NV
The Senior Project Manager is responsible for all project administration including all contractual requirements, agreements with trade partners, purchase orders, and risk management. This…
Added 3 mins ago
Section Manager - Structures
HNTB Corporation
Harrisburg, PA
This opportunity entails being responsible for leading a professional or technical discipline section in the design, development and delivery of project tasks while managing scope, budget,…
Added 3 mins ago
Senior Project Manager & Cincinnati Location Lead
HNTB Corporation
Blue Ash, OH
This opportunity entails being responsible managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement…
Added 3 mins ago
Dallas Location Leader
HNTB Corporation
Dallas, TX
Engages and performs oversight or management of client programs, pursuits and project management activities (client audits/debriefs; project scope, schedule, budget and quality management…
Added 3 mins ago
Arkansas Location Leader
HNTB Corporation
Little Rock, AR
Engages and performs oversight or management of client programs, pursuits and project management activities (client audits/debriefs; project scope, schedule, budget and quality management…
Added 3 mins ago
Fort Worth Location Leader
HNTB Corporation
Fort Worth, TX
Engages and performs oversight or management of client programs, pursuits and project management activities (client audits/debriefs; project scope, schedule, budget and quality management…
Added 4 mins ago
AS
Electrical Switchgear Design and Estimating Specialist
All Systems Electrical
Rocklin, CA
- $90,000 to $140,000 USD / year
We are seeking an experienced Switchgear Panel Sales Manager to drive sales and bring new projects into our production team. This position manages projects from the initial customer inquiry…
Added 4 mins ago
Regional Account Manager - Mission Critical
UFP Concrete Forming Solutions
New Waverly, TX · Saginaw, TX · Schertz, TX
The Regional Account Manager is responsible for developing and growing customer relationships within the Texas market, with a particular focus on data centers and advanced technology sector…
Added 5 mins ago
SL
Customer Service Manager - REMOTE
ServiceMac, LLC
Remote, United States
- $67,200 to $89,600 USD / year
May develop business plan for team operations including budget development. Ensures appropriate staffing levels are met. Provides reports to management on department performance and metrics.
Added 6 mins ago
S
User Events Program Manager
Spektrix
Remote, United States
- $75,000 to $95,000 USD / year
Spektrix has an exciting opportunity for a User Events Program Manager to join our team!
Added 7 mins ago
VL
Account Manager - Columbus
Visterra Landscape Group
Columbus, OH
- $60,000 to $80,000 USD / year
…Landscape Professionals (NALP) with multiple Safety Recognition and Project Excellence Awards, and is a regional leader delivering best-in-class landscape maintenance, construction,…
Added 7 mins ago
MU
Project Manager I
MasTec Utility Services
Franktown, CO
- $90,000 to $110,000 USD / year
The Project Manager I is responsible for initiating, planning, executing, controlling, and evaluating power construction projects in accordance with scope, budget, and schedule…
Added 7 mins ago
Quality Engineering Assurance Manager
NIBE Element North America
Hayward, CA
The manager will lead Quality Engineers, inspectors and/or other quality personnel while partnering with Engineering, Manufacturing, Supply Chain, Project Management, Business Development,…
Added 7 mins ago
Energy Project Manager
IPS-Integrated Project Services
Blue Bell, PA · Burlington, MA · Germantown, MD · Somerset, NJ · Cherry Hill, NJ · Cary, NC
At IPS, we are global leaders in developing innovative solutions for the consulting, architecture, engineering, project controls, procurement, construction management, and CQV of…
Added 10 mins ago
Marketing Specialist
California Dental Association
Sacramento, CA
Work with the Marketing Manager to write clear project briefs covering goals, audience, strategy, success measures, and key details.
Added 10 mins ago
OSP Program Manager - Long Haul Deployment
Zayo Group LLC
United States
The Program Manager, Long Haul OSP Deployment is responsible for the successful delivery of long haul fiber deployment programs through direct management of turnkey engineering and…
Added 10 mins ago
Technical Project Manager- Product Development & Systems Integration
United Communications
Franklin, TN
United Communications is seeking a Technical Project Manager to plan, coordinate, and execute strategic technology initiatives across the organization. This role supports software…
Added 10 mins ago
A
Program Manager - Engineering
Actalent
Mukilteo, WA
- $140,000 to $170,000 USD / year
Job Title: Program Manager Defense SystemsLocation: Mukilteo, WA, USPlacement Type: Full Time Top Skills-Ability to manage a budget-Ability to manage a schedule-Ability to interface with a…
Added 10 mins ago
A
ICT Project Manager (100% Remote)
Actalent
Dallas, TX
- $55 to $72 USD / hour
Job Description:We are seeking a Senior Project Manager to lead complex engineering and mission-critical projects from planning through successful project delivery. This individual will be…
Added 12 mins ago
Sr. Project Manager, IT
AVT Technology Solutions GLM
Roseville, CA
Coordinates and implements assigned projects to achieve defined objectives. Serves as the overall project leader and driver and not the subject matter expert. Documents project objectives,…
Added 13 mins ago
Senior Product Development Manager
RED CAT HOLDINGS
Remote, United States
Red Cat Holdings is seeking a Senior Product Development Manager to join our Global Product Development team. As a parent company leader, you will play a pivotal role in unifying and…
Added 13 mins ago
Senior Project Manager - Data Center Construction - Various U.S. Locations
Russell Group, Inc.
Leawood, KS
As a Data Center Senior Project Manager, you will lead the successful delivery of complex data center projects while supporting strategic growth through strong client relationships and new…
Added 14 mins ago
Energy Storage Assistant Project Manager (Flagstaff, AZ)
SOLV Energy, LLC
Flagstaff, AZ
The Energy Storage Assistant Project Manager will collaborate with multiple departments assisting our project manager in planning, organizing, and directing the project work across our…

Benchling

CX Learning & Development Manager

San Francisco, CA, United States
Boston, MA, United States

$122,000 to $160,000 USD / year

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Job details

Pay: $122,000 to $160,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

We are rebuilding biotech for the AI era.

When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.

Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.

We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

ROLE OVERVIEW

Benchling is looking for a Learning & Development Manager to own how our CX teams, customers, and partners learn Benchling. You’ll build the self-serve courses and learning paths that reach all three, and manage the learning platform that delivers them. When it works, scientists spend their time on science, partners deliver with confidence, and the same questions stop landing in support queues. This role is for someone who is motivated by helping users succeed with a great self-serve experience.

RESPONSIBILITIES

Author courses and assessments focused on use and administration of the Benchling platform and features.
Design and maintain the LMS content architecture across our three personas (internal, customer, partners): learning plans, course libraries, learner UX.
Leverage learner feedback, SME input, and our product roadmap to decide what to improve, retire, or build next for each audience.
Develop scalable onboarding and continuous learning programs for CX roles including Professional Services, Customer Success, and Support, partnering with subject matter experts across CX to turn complex product and process knowledge into engaging content.
Deliver learning content to people where they work, including in-app guidance and help docs.
Own our learning platform (Docebo today) like a product, focused on creating a high-quality experience for all users. Set the improvement roadmap and handle day-to-day administration.
Use AI to shorten the path from idea to published course.
Increase program effectiveness, completion, and engagement. Connect learning to product adoption and customer retention.
Refine and execute on governance processes for eLearning content lifecycle management: creation, review cadences, version control, and deprecation.
Collaborate with Benchling colleagues across the Knowledge & Digital Experience program to align LMS content strategy with Benchling’s broader knowledge ecosystem.

QUALIFICATIONS

3+ years of experience in learning & development, instructional design, or enablement within a B2B SaaS company, vertical or Life Science SaaS preferred.
Demonstrated content development skills and a track record of designing and building end-to-end curriculum, including learning paths and assessments, not just maintaining content. Can author or direct clear, engaging enablement materials without always having deep domain expertise.
Experience working with engineering and product teams, and developing learning content focused on the use and administration of software products.
Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar).
Hands-on experience using AI tools in content production, with a clear view of where they help and where they fall short.
Experience building learning metrics and using data to improve program effectiveness.
Experience administering an LMS or learning platform, or a willingness to learn and a demonstrated ability to pick up and administer new software platforms. Docebo a plus.
Proven project management skills; can own a program from scoping through launch and iteration.
Able to lead occasional live sessions for external audiences, such as customer webinars or workshops.

Nice to Have:

A degree in a life science field (e.g., molecular biology, biochemistry, genetics), or equivalent experience enabling teams serving scientific industries or creating content for expert audiences such as scientists, engineers, or clinicians, is a significant plus.
Familiarity with KCS methodology or knowledge management best practices, a plus.

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#BI-Hybrid

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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Skills

LMS
Onboarding
QuestionMark
Project management
Molecular biology

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