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Professional Flight Nurse (Casual) - Jamestown, NY
UPMC - Pittsburgh Medical Center
Jamestown, NY
The UPMC Center for Emergency Medicine is looking to hire a Casual Professional Flight Nurse to support MedEvac 12, located in Jamestown, NY.
Added just now
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Professional Flight Nurse (Part-Time) - Lemont Furnace, PA
UPMC - Pittsburgh Medical Center
Lemont Furnace, PA
- Part-time
The UPMC Center for Emergency Medicine is looking to hire a Part-Time Professional Flight Nurse to support MedEvac 5, located in Lemont Furnace, PA.
Added just now
IW
Maintenance Shop Lead Technician
IED WASTE TRANSPORTATION, INC.
Urbana, IL
- $30.56 USD / hour
POSITION SUMMARY: Reporting to a Maintenance Supervisor or Maintenance Manager, the Maintenance Lead Technician provides direction to a group of technicians to ensure that all repairs and…
Added 1 min ago
SR
Registered Nurse 2 - 19th Floor Nerve, Muscle, and Bone- Night Shift (6:30pm-6:30am)
Shirley Ryan AbilityLab
Chicago, IL
- $35.5 to $53.71 USD / hour
The Registered Nurse consistently demonstrates support of the SRAlab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and…
Added 1 min ago
FW
Patient Services Representative (Medical Receptionist)
Four Winds Health
Royal Oak, MI
- $17 USD / hour
Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
Added 1 min ago
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Head of Account Management - ISV Platform
NMI
Remote, United States
- $200,000 to $225,000 USD / year
…standard, with a coverage model in place and every channel account manager on a success…
Added 1 min ago
Keyholder
Torrid
Golden Triangle Mall, TX
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our…
Added 1 min ago
FB
Teller
Fulton Bank
Reading, PA
- $17.25 to $24.23 USD / hour
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and…
Added 2 mins ago
Territory Coverage Associate
Mondelez Global LLC
Remote, United States
…into reliable, high-quality execution. You provide hands on support to Merchandisers and Order Writers, maintain operational consistency, uphold brand, execution standards, and ensure…
Added 2 mins ago
MG
Part-time Nabisco Merchandiser
Mondelez Global LLC
Springfield, OR · Eugene, OR
- $17 to $18 USD / hour
- Part-time
…Retail Merchandiser, you’ll stock shelves, build displays, and support seasonal launches for beloved brands like Oreo, Ritz, belVita, Chips Ahoy!, and Triscuit. With a flexible schedule and…
Added 2 mins ago
Territory Coverage Associate
Mondelez Global LLC
Remote, United States
…into reliable, high-quality execution. You provide hands on support to Merchandisers and Order Writers, maintain operational consistency, uphold brand, execution standards, and ensure…
Added 2 mins ago
CG
Dining Operation and Services Manager
Compass Group
EVANSTON, IL
- $95,000 to $105,000 USD / year
Provide direction to the Flik Facilities Manager on Program Assistant (PA) team activities including event setups, furniture moves, and operational support for executive education programs,…
Added 2 mins ago
DIR, DINING SERVICES - CHARLESTON SC
Compass Group
NORTH CHARLESTON, SC
The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position…
Added 3 mins ago
Store Manager in Training
GNC Holdings LLC
Kahului, HI
GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or…
Added 3 mins ago
Store Manager in Training
GNC Holdings LLC
Honolulu, HI
GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or…
Added 3 mins ago
Post Audit Coordinator I
EXL Talent Acquisition Team
United States
Prepare reports and fulfill ad hoc requests from the manager.
Added 3 mins ago
Store Manager
GNC Holdings LLC
Lititz, PA
We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy-living strong, living long, and living fit. At GNC, we celebrate the fact that everyone's journey to living…
Added 3 mins ago
Financial Crimes Operations Manager - Fraud Tactics and Analytics
Frost Bank
San Antonio, TX
…accomplish big projects? If so, then the Financial Crimes Operations Manager position could be your…
Added 3 mins ago
Channel Partnerships Manager, Investor Ecosystems (VC & PE)
Gusto, Inc.
Denver, CO · NY · San Francisco, CA
…customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we…
Added 3 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
OAK CREEK, WI
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 3 mins ago
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Shift Lead
Walgreens
BELLOWS FALLS, VT
- $18.5 to $23.5 USD / hour
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Added 3 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
PLEASANT GROVE, UT
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 3 mins ago
Emerging Store Manager
Walgreens
DALLAS, TX
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager…
Added 4 mins ago
Golf Shop Associate
Army Navy Country Club
Arlington, VA
…the golf operation. This role includes providing outstanding customer service, managing play coordination, assisting in merchandise sales and displays, and ensuring the golf shop operates…
Added 4 mins ago
Maintenance Planner & Scheduler – Aerospace Materials
PRC-DeSoto International, Inc.
United States
This is an On-site role reporting to the Shelby, NC facility. In this role you will report to Asset Care & Maintenance Reliability Manager.

Benchling

CX Learning & Development Manager

San Francisco, CA, United States
Boston, MA, United States

$122,000 to $160,000 USD / year

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Job details

Pay: $122,000 to $160,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

We are rebuilding biotech for the AI era.

When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.

Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.

We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

ROLE OVERVIEW

Benchling is looking for a Learning & Development Manager to own how our CX teams, customers, and partners learn Benchling. You’ll build the self-serve courses and learning paths that reach all three, and manage the learning platform that delivers them. When it works, scientists spend their time on science, partners deliver with confidence, and the same questions stop landing in support queues. This role is for someone who is motivated by helping users succeed with a great self-serve experience.

RESPONSIBILITIES

Author courses and assessments focused on use and administration of the Benchling platform and features.
Design and maintain the LMS content architecture across our three personas (internal, customer, partners): learning plans, course libraries, learner UX.
Leverage learner feedback, SME input, and our product roadmap to decide what to improve, retire, or build next for each audience.
Develop scalable onboarding and continuous learning programs for CX roles including Professional Services, Customer Success, and Support, partnering with subject matter experts across CX to turn complex product and process knowledge into engaging content.
Deliver learning content to people where they work, including in-app guidance and help docs.
Own our learning platform (Docebo today) like a product, focused on creating a high-quality experience for all users. Set the improvement roadmap and handle day-to-day administration.
Use AI to shorten the path from idea to published course.
Increase program effectiveness, completion, and engagement. Connect learning to product adoption and customer retention.
Refine and execute on governance processes for eLearning content lifecycle management: creation, review cadences, version control, and deprecation.
Collaborate with Benchling colleagues across the Knowledge & Digital Experience program to align LMS content strategy with Benchling’s broader knowledge ecosystem.

QUALIFICATIONS

3+ years of experience in learning & development, instructional design, or enablement within a B2B SaaS company, vertical or Life Science SaaS preferred.
Demonstrated content development skills and a track record of designing and building end-to-end curriculum, including learning paths and assessments, not just maintaining content. Can author or direct clear, engaging enablement materials without always having deep domain expertise.
Experience working with engineering and product teams, and developing learning content focused on the use and administration of software products.
Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar).
Hands-on experience using AI tools in content production, with a clear view of where they help and where they fall short.
Experience building learning metrics and using data to improve program effectiveness.
Experience administering an LMS or learning platform, or a willingness to learn and a demonstrated ability to pick up and administer new software platforms. Docebo a plus.
Proven project management skills; can own a program from scoping through launch and iteration.
Able to lead occasional live sessions for external audiences, such as customer webinars or workshops.

Nice to Have:

A degree in a life science field (e.g., molecular biology, biochemistry, genetics), or equivalent experience enabling teams serving scientific industries or creating content for expert audiences such as scientists, engineers, or clinicians, is a significant plus.
Familiarity with KCS methodology or knowledge management best practices, a plus.

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#BI-Hybrid

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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More about this job

Skills

LMS
Onboarding
QuestionMark
Project management
Molecular biology

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