Jobs in the United States

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Added 6 days ago
NJ
Court Services Officer 2 (PTS)
New Jersey Courts
New Brunswick, NJ
- $61,749.69 to $100,154.67 USD / year
The Middlesex Vicinage is seeking an individual to join the vicinage Pretrial Services Program. The selected candidate must possess excellent interpersonal, organizational, and case…
Added 6 days ago
Special Education Teacher – SY 2026–2027
Berwyn North School District 98
Berwyn, IL
Tuition Reimbursement program and Professional Development opportunities to support growth and career advancement
Added 6 days ago
Director Engineering, Application Security & Red Teaming
Electronic Arts
Orlando, FL
…testing, this role will help build out an application security program that scales enterprise-wide with a focus on automation and best-practices. We’re a Red Team that can find the worst of…
Added 6 days ago
A
Data Scientist II
Actalent
Carlsbad, CA
- $40 USD / hour
…decisions.This position goes beyond traditional reporting and dashboard development. The ideal candidate will have hands-on experience developing predictive models, applying machine…
Added 6 days ago
AU
Assistant Women's Ice Hockey Coach (part-time)
Arcadia University
Glenside, PA
- Part-time
Valid driver's license required
Added 6 days ago
MA
Director of Alternative Response (NCS) - Mayor's Office of Neighborhood Safety
Mayor and City Council of Baltimore
United States
- $117,119 to $193,172 USD / year
…for the City's Alternative Response Division, overseeing the development, implementation, coordination, and continuous improvement of non-law enforcement crisis response services that…
Added 6 days ago
Environmental Intern
Terracon
Columbia, SC
Terracon’s internship program gives students the opportunity to turn classroom learning into meaningful, real‑world experience while working alongside professionals who are shaping the…
Added 6 days ago
Materials Testing Intern
Terracon
Columbia, SC
Terracon’s internship program gives students the opportunity to turn classroom learning into meaningful, real‑world experience while working alongside professionals who are shaping the…
Added 6 days ago
Geotechnical Intern
Terracon
Columbia, SC
Terracon’s internship program gives students the opportunity to turn classroom learning into meaningful, real‑world experience while working alongside professionals who are shaping the…
Added 6 days ago
Construction Workface Effectiveness Lead
Bechtel Corporation
Millersport, OH
…strategy and in coordination with the CWE Operations Manager, Site Management, Project Deployed HR Managers, Project Deployed IR/LR Managers and GBU management. This role is highly visible…
Added 6 days ago
Mechanical Engineer III
RTM Engineering Consultants, LLC
Schaumburg, IL · Rogers, AR · Riverside, CA · Newport, KY · St Louis, MO · Springfield, MO · Bellevue, WA · Indian Wells, CA · Overland Park, KS · Orlando, FL · Milwaukee, WI · La Mesa, CA · Irvine, CA · Fort Collins, CO · Evansville, IN · Lakewood, CO · Westminster, CO · Davenport, IA · Dallas, TX · Corona, CA · Chicago, IL · Belleville, IL · Cockeysville, MD · Avon, CO · Albuquerque, NM
…include medical, dental, and vision plans, employee assistance program, disability coverage, life insurance, 401(k) and profit sharing, flexible work schedule, paid time off and training…
Added 6 days ago
B
CX Learning & Development Manager
Benchling
San Francisco, CA · Boston, MA
- $122,000 to $160,000 USD / year
Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday)
Added 6 days ago
Sr. Program Manager, Superintelligence Lab (Remote)
CrowdStrike, Inc.
Remote, United States
Own end-to-end planning and execution of program deliverables, with change management built into every phase
Added 6 days ago
Data Analysts
MIT Lincoln Laboratory
Lexington, MA
…state-of-the-art technology solutions and engage in many steps of a program lifecycle. As an Assistant Staff member, you will work with multidisciplinary project teams assisting with…
Added 6 days ago
Nurse Manager PCC
Norton Sound Health Corp
Nome, AK
Must have both general and supervisory experience if indicated
Added 6 days ago
Principal Technical Development Program Manager
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
We are looking for a Principal Technical Development Program Manager to lead and scale our technical development programs. You will align technical training, career development, and…
Added 6 days ago
Playcenter Attendant
YMCA of Metropolitan Atlanta, Inc.
Brookhaven, GA
As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential…
Added 6 days ago
Membership Service Representative II
YMCA of Metropolitan Atlanta, Inc.
Stone Mountain, GA
As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential…
Added 6 days ago
A
Front Office Assistant
Amplifon
Columbia, MO · COLUMBIA, MO
- $18 USD / hour
Career Development: Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.
Added 6 days ago
UA
Human Resources Specialist (Military)
U.S. Army Reserve Command
Belle Chasse, LA
- $61,722 to $80,243 USD / year
…of the position, such as: Business Administration, Strategic Management and Organizational Design and Development. (Note: You must attach a copy of your…
Added 6 days ago
Manager, Operational Foundations
Thumbtack
Remote, United States
- 5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
Added 6 days ago
Facilitator
U.S. Bank National Association
Tempe, AZ · Minneapolis, MN · Charlotte, NC · Saint Louis, MO
Bank location three (3) or more days per week
Added 6 days ago
ND
IR ASSESSMENT AND ACCRED ASSOCIATE II
National Defense University
Fort McNair, DC
- $76,788 to $95,839 USD / year
…effectiveness. Specifically, the following university- and program-level requirements are met by institutional research, assessment, and accreditation personnel: data management and…
Added 6 days ago
NS
DISTINGUISHED SCIENTIST/ENGINEER FOR USW THEATER OPERATIONS
Naval Sea Systems Command
Naval Base Newport, RI
- $192,695 to $209,600 USD / year
…analytics, and AI/ML techniques to enable rapid course-of-action development. | You will advocate for theater-level needs and guide technology transition strategies from operational…
Added 6 days ago
UA
Army Reserve Administrator
U.S. Army Reserve Command
Ann Arbor, MI
- $68,081 to $88,510 USD / year
Perform daily administrative functions in support of the organizationâs readiness program. | Provide guidance to personnel on changes to organizational regulations and directives. |…

Benchling

CX Learning & Development Manager

San Francisco, CA, United States
Boston, MA, United States

$122,000 to $160,000 USD / year

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Job details

Pay: $122,000 to $160,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

We are rebuilding biotech for the AI era.

When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.

Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.

We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

ROLE OVERVIEW

Benchling is looking for a Learning & Development Manager to own how our CX teams, customers, and partners learn Benchling. You’ll build the self-serve courses and learning paths that reach all three, and manage the learning platform that delivers them. When it works, scientists spend their time on science, partners deliver with confidence, and the same questions stop landing in support queues. This role is for someone who is motivated by helping users succeed with a great self-serve experience.

RESPONSIBILITIES

Author courses and assessments focused on use and administration of the Benchling platform and features.
Design and maintain the LMS content architecture across our three personas (internal, customer, partners): learning plans, course libraries, learner UX.
Leverage learner feedback, SME input, and our product roadmap to decide what to improve, retire, or build next for each audience.
Develop scalable onboarding and continuous learning programs for CX roles including Professional Services, Customer Success, and Support, partnering with subject matter experts across CX to turn complex product and process knowledge into engaging content.
Deliver learning content to people where they work, including in-app guidance and help docs.
Own our learning platform (Docebo today) like a product, focused on creating a high-quality experience for all users. Set the improvement roadmap and handle day-to-day administration.
Use AI to shorten the path from idea to published course.
Increase program effectiveness, completion, and engagement. Connect learning to product adoption and customer retention.
Refine and execute on governance processes for eLearning content lifecycle management: creation, review cadences, version control, and deprecation.
Collaborate with Benchling colleagues across the Knowledge & Digital Experience program to align LMS content strategy with Benchling’s broader knowledge ecosystem.

QUALIFICATIONS

3+ years of experience in learning & development, instructional design, or enablement within a B2B SaaS company, vertical or Life Science SaaS preferred.
Demonstrated content development skills and a track record of designing and building end-to-end curriculum, including learning paths and assessments, not just maintaining content. Can author or direct clear, engaging enablement materials without always having deep domain expertise.
Experience working with engineering and product teams, and developing learning content focused on the use and administration of software products.
Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar).
Hands-on experience using AI tools in content production, with a clear view of where they help and where they fall short.
Experience building learning metrics and using data to improve program effectiveness.
Experience administering an LMS or learning platform, or a willingness to learn and a demonstrated ability to pick up and administer new software platforms. Docebo a plus.
Proven project management skills; can own a program from scoping through launch and iteration.
Able to lead occasional live sessions for external audiences, such as customer webinars or workshops.

Nice to Have:

A degree in a life science field (e.g., molecular biology, biochemistry, genetics), or equivalent experience enabling teams serving scientific industries or creating content for expert audiences such as scientists, engineers, or clinicians, is a significant plus.
Familiarity with KCS methodology or knowledge management best practices, a plus.

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#BI-Hybrid

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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More about this job

Skills

LMS
Onboarding
QuestionMark
Project management
Molecular biology

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Work requirements

Jobs in the United States