Community Relations Representative

Company Overview Beltran Company is a dynamic and community-focused organization specializing in property management. We are dedicated to providing exceptional service and creating a welcoming environment for all residents within our apartment communities. Job Title Community Relations Representative Job Location Irvine, CA

Job Description

• Serve as a primary point of contact for residents within the apartment community.
• Facilitate the move-in and move-out process, ensuring a smooth transition for residents.
• Manage resident communications effectively through various channels.
• Deliver outstanding customer service to enhance resident satisfaction.
• Assist in property management tasks to maintain a high-quality living environment.
• Process final account statements at move-out with accuracy and efficiency.
• Collaborate with a medium to large team to meet the needs of the community.

Qualifications

• 0-5 years of experience in a related field.
• Proficiency in computer use, including email and office productivity software such as Gmail, Google Docs, Google Sheets, and Google Slides.
• Strong customer service skills and the ability to address resident concerns with empathy and professionalism.
• Knowledge of property management principles and practices.

Work Environment This role requires working in an on-site Resident Services Office, where you will be an integral part of a team dedicated to providing top-notch service to our apartment community residents.

Benefits

Beltran Company offers multiple benefits to both full and part-time associates. Below are the standard benefits offered to all employees. *Start of these benefits may vary depending on position, job type, department, hire date, and other factors. The exact specifications may be requested during interview.

• 401K
• Health
• Dental
• Vision
• Wellness & Mental Wellbeing
• Wardrobe Allowance (Certain positions)
• Life Insurance

Pay Per California state law, Beltran Company is required to disclose the exact and/or pay range for a specific position. This positions pay is disclosed below. Pay Range: $19.58 - 24.59 per hour Additional Pay (if applicable): This position may be eligible for commissions.