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Corporate Partnership Activation Manager
SWBG Orlando Corporate Operations Group, LLC
Orlando, FL
This is a dedicated service and activation role. Once a partnership is signed, the Activation Manager becomes the partner’s day-to-day lead and the internal quarterback who turns contract…
Added just now
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Fire Alarm Operations Manager
GPAC
Bridgeport, MI
- $35 to $45 USD / hour
…leader to run it. This is a rare chance to shape a division from day one: the team, the processes, the customer base, and the growth plan. As the division grows, we’ll add alarm monitoring…
Added 1 min ago
Sr. Infrastructure Capacity Program Manager, NPI
CoreWeave
CA / Bellevue, WA · Manhattan, NY · Sunnyvale, CA
We are seeking an experienced and highly motivated Sr. Infrastructure Capacity Program Manager, NPI to join our Infrastructure Capacity team. In this role, you will be the go-to…
Added 1 min ago
Senior Manager, Project Management
Pantherx Specialty LLC
Pittsburgh, PA
The Senior Manager, Project Management leads the Program & Project Management track within the Informatics function, giving the Chief Technology Officer (CTO) and executive leadership a…
Added 1 min ago
Registered Nurse (RN) - Case Manager
Adaptive Home Health
Humble, TX
- Schedule flexibility: We build schedules to make field work sustainable, and we support smart routing and coordination so your day is predictable whenever possible.
Added 1 min ago
Registered Nurse (RN) - Case Manager
Adaptive Home Health
Missouri City, TX
- Schedule flexibility: We build schedules to make field work sustainable, and we support smart routing and coordination, so your day is predictable whenever possible.
Added 1 min ago
Technical Product Manager
Creative Chaos
Dallas, TX · Cincinnati, OH · Waltham, MA
We are seeking a Lead Forward-Deployed Product Manager to drive delivery on the ground. You will lead a dedicated, forward-deployed pod consisting of yourself and two engineers working…
Added 2 mins ago
G
Fire Alarm Operations Manager
GPAC
Saginaw, MI
- $35 to $45 USD / hour
…leader to run it. This is a rare chance to shape a division from day one: the team, the processes, the customer base, and the growth plan. As the division grows, we’ll add alarm monitoring…
Added 2 mins ago
LH
Front Office Manager - Homewood Suites by Hilton, Dover, NH
Lafrance Hospitality
Portsmouth, NH
- $45,000 to $50,000 USD / year
We are currently looking for a dynamic and experienced candidate to fill the position of Front Office Manager. The ideal candidate will have a passion for hospitality, excellent leadership…
Added 2 mins ago
B
Quality Food Safety (QFS) Trainee
Bunge
Channahon, IL
- $75,000 USD / year
Trainees will participate fully in the day-to-day physical operation of a Bunge facility to understand fundamental Quality and Food Safety standards and operations and processes. This will…
Added 2 mins ago
Personal Banker Associate I
Fifth Third Bank, National Association
Shelby, MI
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 2 mins ago
Personal Banker Associate I
Fifth Third Bank, National Association
Shelby, MI
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 2 mins ago
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Senior Manager, Clinical Operations - Clinical Growth & Success
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New York, NY
- $120,000 to $165,000 USD / year
As Senior Manager, Clinical Operations - Clinical Growth & Success, you'll lead the day-to-day operations and ongoing redesign of that journey. You'll improve how we predict readiness and…
Added 2 mins ago
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Senior Manager, Clinical Operations - Operational Excellence
Talkiatry
Remote, United States
- $120,000 to $165,000 USD / year
As Senior Manager, Clinical Operations - Operational Excellence, you will own the operating system that allows our ClinOps leaders and support staff to work more efficiently and make…
Added 2 mins ago
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Senior Manager, Clinical Operations - New Verticals
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Remote, United States
- $120,000 to $165,000 USD / year
- Analytical program manager. You're fluent with metrics, dashboards, and spreadsheets. You define success measures before launch, monitor leading and lagging indicators, and use the…
Added 2 mins ago
G
Fire Alarm Operations Manager
GPAC
Bay City, MI
- $35 to $45 USD / hour
…leader to run it. This is a rare chance to shape a division from day one: the team, the processes, the customer base, and the growth plan. As the division grows, we’ll add alarm monitoring…
Added 3 mins ago
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Property Manager
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Cleveland Heights, OH
- $70,000 to $73,000 USD / year
…and making a meaningful impact in a community? As a Property Manager at Flaherty & Collins Properties, you’ll have the opportunity to bring your expertise to the table, oversee a thriving…
Added 3 mins ago
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Sales - Store Manager
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Meet your own personal sales goals while helping your team achieve store objectives. The Store Manager remains an active seller and customer-facing leader.
Added 3 mins ago
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Account Executive, Mid-Market
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Community Assistant - The Suites
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Shift Coordinator - BCBA (31245)
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Naugatuck, CT
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The Shift Coordinator is the on-shift leader of the home. Working under the direct supervision of the Residential Program Manager, you will help run the day-to-day operation of the home,…
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Senior Manager, Strategic Finance & Investor Relations
Zocdoc
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Zocdoc’s most important asset is our people. As a Sr. Manager, Strategic Finance & Investor Relations, you’ll own Zocdoc’s investor relations function and support the capitalization…
Added 3 mins ago
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Assistant Dental Office Manager
Thompson Dental Associates, P.C
Medford, MA
- $23 to $26 USD / hour
…dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an…
Added 3 mins ago
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Preschool Teacher
THE COMMUNITY GROUP
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- $18 to $26 USD / hour
…or assistance is needed, the teacher will refer child to the Program Manager and assist in the referral process by providing key insight on the development of the child being referred and…

Bell and Howell

HP Tier 2.5 Support Engineer

Nashville, TN, United States

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Job details

Experience: High School degree or equivalent with 5+ years of advanced mechanical/electronic/software or related experience required.
Posting language: English
Posted: Nov 10, 2026

Original job description

About Bell and Howell

Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.

Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.

Position Title: HP Tier 2.5 Support Engineer

Location: Nashville, TN

Job Summary:

The HP Tier 2.5 Support Engineer maintains customer satisfaction by providing expert technical assistance with HP Page Wide Press products. The HP Tier 2.5 Support Engineer possesses strong technical and communication ability and can support a major territory, account, or customer of significant impact and/or complexity. The HP Tier 2.5 Support Engineer guides and supports less experienced technicians as well as coaches and mentors service personnel to ensure maximum performance and technical proficiency.

The HP Tier 2.5 Support Engineer is responsible for improving customer experience by providing hardware/firmware/application support information, addressing challenges, and delivering HP Page Wide Press services for service support. The service caters to diverse customer needs, offering remote support for break/fix activities, and providing expertise in resolving complex mechanical and technical issues.

Job Responsibilities:

• Minimizes customer downtime by troubleshooting and resolving the more complex hardware, software and mechanical problems on all existing product lines through direct problem analysis or analysis of collected data; providing on call service; troubleshooting issues by phone, and on-site as required; monitoring status of problem resolution at all times. Is considered to be a product expert on most products and may play a lead support role in the field.

• Ensures availability to customer by carrying a cell phone (SDA); responding to emergency and non-scheduled calls for service within established response time goals; being available, on a rotation basis, for scheduled service and emergency calls seven days a week, twenty-four hours a day.

• May act as liaison between service management and the customer by being the first level of issue escalation in customer related technical issues.

• Assists local Manager in improving technician skills and service readiness by helping coordinate technical training both locally and at any assigned training areas at Bell and Howell or OEM partner.

Supervisory Responsibilities: N/A

Competencies (Skills, Knowledge and Abilities):

• Requires understanding of computer program functionality and software troubleshooting skills.

• Strong interpersonal/customer relation skills.

• Ability to effectively resolve conflict internally and externally.

• Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.

• Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.

• Strong analytical, problem-solving, quantitative, and time management skills.

• Ability to communicate effectively both orally and in writing.

• Ability to understand, remember and follow verbal and written instructions.

• Ability to work as an integral part of a team.

• Ability to read and understand written procedures and diagrams for assembly and test.

• Ability to develop and implement solutions to assembly problem.

• Ability to maintain regular attendance and be punctual.

Education and Experience:

High School degree or equivalent with 5+ years of advanced mechanical/electronic/software or related experience required. Associate degree or Diploma in digital electronics or related field preferred.
3-5 years’ experience as a Customer Service Engineer or Senior Customer Service Engineer with a proven track record of strong technical proficiency working on HP Page Wide Press and has the ability to work well with others

Travel:

• This position may require local travel to customer locations. This position is primarily remote out of the Corvallis, OR area.

Physical Requirements:

Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
Requires lifting to seventy (70) pounds.
Requires walking and standing; using hands to feel objects; reaching; and requires balance.
Requires stooping, kneeling, crouching and/or crawling.
Ability to work in a loud environment.
Ability to work in small, cramped areas.
Ability to work in elevated environment up to twenty (20) feet.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.

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