Support Specialist

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Support Specialist to join our Developmental Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.

In the Developmental Services program, we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities. We value the individuals we serve in shared living and small group homes, working as part of a collaborative team that includes family, BHN staff, and providers to create person-centered plans that reflect strengths, capabilities, and aspirations.

*Weekend and Evening availability is required*

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.

• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.

• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.

• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You'll Do:

• Assist and monitor activities of daily living
• Encourage independence, competency, and decision-making in clients
• Initiate, support, and ensure quality of life through empowerment, safety awareness, and respect/dignity
• Monitor overall health and well-being and assists with all aspects of medication treatment and administration as needed
• Provide crisis intervention and emergency services as needed
• Assist individuals served in maintaining and enhancing their social support network
• Plan and provide opportunities for community activities
• Act as primary implementer of strategies to meet ISP/PSTP goals

What You'll Need:

• High School Diploma or GED required
• Minimum of six months experience in human services preferred (Training is provided)
• Valid driver's license and reliable vehicle for all working hours

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Apply today at www.bhnworks.org

Pay: $21 - $23 per hour