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Pharmacy Operations Manager
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- $22.5 to $35.75 USD / hour
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- $17.5 to $22.5 USD / hour
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Shift Manager - Starting at $17/hr! Free Meals, College Tuition Reimbursement, and Flexible Scheduling.
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BEHAVIOR INTERVENTIONS INC

Program Director, Mount Joy

Mount Joy, PA, United States

$110,000 USD / year · Full-time

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Job details

Pay: $110,000 USD / year
Job type: Full-time
Apply by: Nov 30, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Title: Program Director, Mount Joy

Classification: Exempt

Position type: Full-time

Department: Clinical

Position level: Manager

Compensation: starting at $110,000

Hours: Minimum of 40 hours per week (main center hours are typically 8:30-5:00pm)

Location: Center-based reporting with the exception of days where non-center supervision services are provided in the designated setting (e.g., home, community, school, center). Remote work is allowable up to 1 day per week

Travel Required: Some travel for site visits and other BII centers, the Plymouth Meeting HQ, and other locations for training, meetings and company events.

Start Date: ASAP

Reporting Relationship: The Program Director reports to the Senior Director of Clinical Services and Operations for all of the duties and responsibilities listed below and for other duties that the Senior Director of Clinical Services and Operations may assign.

Responsibilities may include, but are not limited to the following:

Objective # 1: Responsible for staff development of direct reports:

Oversees the Enhanced ABA Program. The Enhanced ABA Program is designed to help clients that display high levels of self-injurious behavior, physical aggression, property destruction or other behaviors which present a significant risk to self or others and severe problematic behavior that has not responded to other treatments or other services. The program utilizes ABA-based interventions within a trauma-informed philosophy.
Oversees the ABA programs, EIBI, CBSI, EP, etc. as developed by clinical leadership. Develops summer camp programs with the support of clinical leadership and provides oversight.
Organizes quality control measures identified by clinical leadership while supporting staff to provide exceptional services. Services include Parent Training, Behavior Consultation, Assessments, and Behavior Change Interventions based on the science of behavior analysis
Utilizes the science of behavior-analysis to teach skills to direct reports, their supervisees, and caregivers
Utilizes Board Certified Behavior Analyst (BCBA) agenda to develop center specific BCBA group meeting agendas and conduct monthly center BCBA group meetings.
Conducts meetings per identified schedule with direct reports
Prepares topics, maintains accurate records (e.g., agenda/notes), and runs scheduled meetings.
Completes monthly and quarterly direct observation of Behavior Analysts, providing feedback on performance, ensuring satisfactory implementation of treatment protocols, program development, and supervision of Behavior Technician/Registered Behavior Technicians. Direct observation includes on-site, live-virtual and recorded sessions.
Implements strategies to support clinical staff in meeting and exceeding expectations. Strategies include providing feedback, training and coaching on behavior-analytic strategies as appropriate, and implementing performance improvement plans.
Provides direct supervision and performance feedback for all direct reports and all roles within the supervision line and supports determination on corrective actions up to termination. RBT requirements coordinator.
Serves as RBT requirement coordinator.
Works with clinical leadership and human resources in employee selection, retention and termination proceedings for Program Specialist, Program Supervisor, and Behavior Analyst positions for designated office location. Activities include interviewing and selecting candidates, orienting new hires, and participating in decisions relating to disciplinary action.
Leads annual center team goals related to professional development and R2P training and strategic planning under the guidance of clinical leadership.
Functions as a Trainer when trained in Train the Trainer contexts related to onsite professional development and offsite R2P events.
Supervises Behavior Analysts/ Behavior Consultants
Functions as or provides direct supervision to Program Specialist, Program Supervisor and Behavior Analysts
Runs 1:1 meetings with all direct reports per the identified schedule based on role
Provides crisis management support during sessions and general treatment center coverage
Provides crisis management training for center staff.
First Aid/CPR trainer certification to deliver First Aid/CPR training for center staff preferred.
BCBA Caseload: Maintains a reduced caseload (size of caseload determined by extent of other responsibilities)
Provides behavioral assessment and intervention based science of behavior analysis to support families referred.
Maintains administrative and non-clinical functions to ensure continued success of families served, treatment team, employees and organization as a whole.
Engages in professional development activities and supports the professional development of Behavior Interventions’ team members through approved supervision activities.
Evaluator Duties: Maintain evaluations (number of evaluations determined by extent of other responsibilities)
Responsible for all follow up with direct reports when included on emails across departments that require action.
Responsible for supporting BCBAs in the Restrictive Procedure Assessment and Committee process as designed.

Objective #2: Maintains administrative and non-clinical functions to ensure continued success of families served, treatment team, employee and organization as a whole. Responsibilities include but are not limited to:

Upholds all Behavior Interventions’ standards, policies and procedures including our equal employment opportunity, anti-harassment, anti-discrimination policies.
Support with client referrals and staffing of treatment teams
Maintains appropriate written documentation of supervision and team meetings including discussion of clinical programming, performance goals, expectations and corrective feedback when applicable.
Attends assigned trainings, performance meetings, monthly supervision meetings, monthly team meetings, weekly supervision meetings with the Senior Director of Clinical Services and other administrative meetings as assigned
Operates as a mandated reporter, maintaining awareness of signs or reports of suspected abuse or neglect and reporting to the appropriate state reporting line
Maintains knowledge of current research and best practices in the field of behavior analysis; attends trainings, networking events, conducts independent research
Manages front desk support, managing phone lines during business hours, and greeting team members and guests upon arrival
Participates in clinical-based initiatives/projects
Provides On Call responsibilities, supporting coverage per the annual schedule as a joint responsibility across all centers.

Objective #3: Engages in professional development activities and supports the professional development of Behavior Interventions’ team members through approved supervision activities. Responsibilities include but are not limited to:

Develops and maintains knowledge of current trends and developments in the field of Applied Behavior Analysis through interaction with other ABA based professionals as well as ongoing professional development opportunities within and outside of Behavior Interventions and maintains certification by meeting training and supervision standards set forth by the Behavior Analyst Certification Board
Collaborates with clinical leadership team members to promote the ongoing professional development of direct reports and other clinical professionals within the organization
Offers BACB supervision experience opportunities to supervisees in the BACB Supervision Experience (BSE) program
Completes RBT Competency Assessments for eligible Behavior Technicians
Participates in clinical-based initiatives/projects including Strategic Planning.

Qualifications

Requirements:

Master’s degree in education, applied behavior analysis or psychology
Board Certification (BCBA) through the BACB
Behavior Specialist License through PA Board of Medicine (for PA applicants only)
Maintains BCBA credential through the BACB
Maintains LBS through the PA Board of Medicine and reports to supervisor and human resources within five days of any certification or licensing status change
Maintains clearances, credentials and certifications as requested by Behavior Interventions and servicing providers
5 years experience with BCBA certification, developing and implementing behavior analytic programs and completing assessments, required
5 years of supervisory experience preferred; minimum of 3 years supervisory experience required (supervising BCBAs)
5 years experience working with adolescents with severe problem behavior
Obtains crisis intervention certification (e.g., PCM) and maintains annual certification requirements. Training is scheduled through Behavior Interventions.
Willingness to travel throughout specified counties for *site visits when in-person support is deemed clinically appropriate.
Experience with VBMAPP, PEAK, PFA/SBT, AFLS, EFL preferred
Experience running group meetings and conducting interviews preferred
Experience creating clinical organizational systems preferred
Experience developing trainings preferred
Experience with PA insurance provider requirements preferred OR willingness to learn
Valid form of ID
Ability to pass federal and state background checks
Must have reliable transportation

Working Conditions:

Ability to move, ascend/descend, position self, transport while exerting (lift, carry, push or pull) 5-10 lbs constantly, 25 lbs frequently and up to 100 lbs occasionally
Ability to move quickly to remain within arm’s reach of client(s)
Ability to meet the physical requirements to successfully complete the physical components of the crisis intervention certification and implementation of interventions during the workday:
Ability to balance physical movement
Ability to support the weight of an individual while moving (kneeling) to the ground and a capacity to sit and kneel in various positions
Ability to move from a kneeling position to standing without assistance approximately 5 times in one minute
Ability to travel within the counties of clients served within the program; reliable transportation

Benefits: When eligibility requirements are met, employee receives access to company medical, dental, vision, short-term and long-term disability insurance benefits, 401(k) retirement plan and PTO. Benefit level for this position is B-Ops7.

*Behavior Interventions provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities, as required by law.

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