Server

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

Job Overview:

We are looking for friendly, energetic, and customer-oriented individuals to join our team as Servers. As a Server, you will be the face of our restaurant, responsible for providing excellent service to our guests by taking orders, serving food and beverages, and ensuring a positive dining experience. You’ll work closely with the kitchen and management teams to deliver exceptional service and create an inviting atmosphere for every guest.

Key Responsibilities:

• Guest Service: Greet and welcome guests in a friendly and professional manner. Provide menu information, make recommendations, and answer any questions regarding food, drinks, and specials.

• Order Taking: Accurately take food and beverage orders, entering them into the POS system and ensuring all special requests and dietary restrictions are communicated to the kitchen.

• Food & Beverage Delivery: Serve food and drinks promptly and accurately, ensuring each item meets quality standards and is presented according to restaurant specifications.

• Guest Satisfaction: Ensure guests are satisfied throughout their meal by checking in on their experience, refilling drinks, and addressing any concerns or requests in a timely manner.

• Up-selling & Promotions: Recommend menu items, daily specials, and beverages to enhance the guest experience. Actively engage in upselling to increase revenue.

• Table Maintenance: Clear and clean tables quickly and efficiently between guests, reset tables for the next group, and maintain a tidy dining area.

• Collaborate with Team: Work closely with other servers, kitchen staff, and management to ensure smooth service during busy periods. Help with tasks like rolling silverware, restocking supplies, and supporting team members as needed.

• Cash Handling & POS System: Process payments, handle cash, credit card transactions, and ensure all checks are accurate. Provide change and receipts to guests as necessary.

• Health & Safety Compliance: Follow food safety and sanitation guidelines, including handling food, beverages, and equipment safely and maintaining cleanliness at all times.

Qualifications:

• Previous experience as a server or in a customer service role is preferred but not required.
• Strong communication and interpersonal skills; able to engage with guests in a friendly, professional manner.
• Ability to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
• Basic math skills for handling checks and processing payments.
• Ability to stand, walk, and carry food and beverages for extended periods.
• Must be able to lift up to [insert weight] and handle various restaurant equipment.
• Knowledge of the menu and ability to learn about new items and specials.
• Flexibility with hours, including evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to stand and move for long periods.
• Ability to lift trays and deliver food and drinks to guests.
• Must be able to handle high-stress situations in a busy environment.

Compensation:

Competitive hourly wage plus tips. Opportunities for advancement and performance-based bonuses.

About Us:

Beef 'O' Brady's - Hilliard has been serving up delicious food and a great atmosphere for over 20 years. Our customers love our family-friendly environment and mouth-watering menu, while our employees enjoy being part of a close-knit team and a company that values their hard work.