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Bear Property Management

Property Manager

Salem Lakes, WI, United States

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Job details

Experience: Must have 3+ years of multi-housing experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary:

The Property Manager is responsible for the overall management and daily operations of multiple assigned residential communities, including Bear Arbor Apartments, Lakewood Village Apartments, Bristol Apartments,and additional properties. This role oversees all aspects of community operations, with a strong focus on operational excellence, financial performance, resident satisfaction, property maintenance, and team leadership. The Property Manager ensures each community operates efficiently, maintains high standards, achieves financial objectives, and provides an exceptional living experience for residents.

Duties and Responsibilities:

Operations & Resident Experience

Manage daily site operations, resident relations, customer service, and issue resolution.
Enforce lease terms and community policies consistently and professionally.
Drive positive interactions with residents to improve retention and maintain a positive reputation.
Foster a positive resident experience through clear communication, responsive service, and well-maintained communities.
Address resident concerns professionally and in compliance with program rules.
Coordinate resident events and engagement activities where applicable.
Ensure the community operates in full compliance with Fair Housing laws.
Oversee marketing, leasing, renewals, and occupancy goals to maintain target occupancy and minimize turnover.

File Management

Maintain complete and accurate household files in “audit-ready” condition at all times (move-ins, renewals, transfers, move-outs) with supporting documentation.
Ensure all renewal notices are delivered timely.
Manage applicant screenings and move-ins per the Resident Selection Criteria.

Leasing & Marketing

Drive occupancy through leasing activities, traffic management, and outreach as required.
Maintain accurate online listings and property information per Bear Core Processes.
Collaborate with Marketing and the Regional Manager to execute Marketing Plans and post appropriately to social media.
Responsible for ensuring all online and print marketing is accurate and up to date.

Financial Performance

Prepare and monitor annual budgets, monthly variance reports, and income/expense tracking.
Review and approve invoices, purchase orders, and vendor proposals in accordance with company controls.
Monitor rent collections, enforce lease terms, manage delinquencies, and initiate legal proceedings when required.
Support month-end closing accuracy including ledger reconciliation, deposit verification, and reporting deadlines.
Prepare weekly and monthly reports.

Delinquency & Legal Coordination

Follow delinquency process consistently.
Ensure all non-payment notices are delivered accurately and on time monthly.
Ensure small balance due notices are sent out monthly and followed up weekly.
Responsible for reporting on delinquency weekly.
Responsible for filing non-payment and non-compliance notices promptly and managing the legal process through correction or eviction.

Maintenance Partnership & Site Standards

Coordinate daily with maintenance on priorities (work orders, turns, inspections, curb appeal, safety).
Ensure property is tour-ready and meets company standards.
Ensure units are turned within 5-7 business days, inspected, and marked as rent ready in the system.
Ensure resident work orders are logged and completed within 48-72 hours, follow up with resident for quality control.
Responsible for walking the site Facilities and Vendors frequently to ensure site is maintained and appealing.
Collaborate with facilities to obtain bids/quotes per Bear Core Processes, confirm scope completion, and approve or submit vendor invoices for payment.

Risk and Safety

Ensure all incidents, injuries, property damage, and emergencies are documented and reported promptly.
Enforce company safety procedures and maintain site emergency plans.
Participate in after-hours or weekend emergency response as required.

Leadership & Team Accountability

Supervise and coach site staff; conduct performance reviews and provide ongoing training.
Model professional communication, accountability, and teamwork.
Partner with Regional Property Manager and HR for hiring, discipline, and development opportunities.
Ensure all team members complete required Fair Housing training annually.
Maintain confidentiality and uphold professional conduct and internal controls.

Other

Other duties as assigned.

Qualifications:

High school diploma or GED required; associate or bachelor's degree preferred or equivalent experience.
Must have 3+ years of multi-housing experience.
CAM designation preferred.
Strong Fair Housing knowledge required.
Excellent written and verbal communication skills.
Financial literacy, including budget management and reporting.
Proven ability to train, mentor, and influence without direct authority.
Excellent problem-solving, communication, and interpersonal skills.
Proficiency in RealPage/OneSite or comparable property management software.
Proficiency in Microsoft Office (Outlook, Teams, Word, Excel, etc.)
Valid driver's license and reliable transportation.

Competencies:

Must demonstrate strong customer service skills, compliance mindset, financial discipline, problem solving, teamwork, accountability, and communication skills.
Effectively influences outcomes and drives consistency in all areas of management at the site.
Collaboration & Communication: Works seamlessly with team members and provides clear, timely reports to leadership.
Quality & Safety Focus: Ensures a consistent standard of high-quality work, compliance, and resident safety.

Physical Demands and Work Environment:

Regularly required to stand, walk, climb stairs, and inspect interior/exterior areas.
Occasionally required to lift up to 25 pounds.
Work may include evenings, weekends, and emergency response situations.
Frequent computer use required.

What You'll Love About Working Here:

Invest in Your Future: 401(k) with company match, plus annual merit-based increases
Prioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options
Recharge and Renew: Generous paid time off and 8+ paid holidays
Voluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity
Keep Growing: Ongoing education, leadership training, and advancement opportunities across all departments
Celebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programs
Make an Impact: Contribute to meaningful projects that shape neighborhoods and improve lives
Be Rewarded: Eligible for performance-based bonuses and commissions

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bear Real Estate Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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More about this job

Skills

Team leadership
Customer service
Communication skills
Regulatory compliance
Documentation
Reporting
Inspection
Quality control
Emergency response
Leadership
Teamwork
Confidentiality
Budget management
Problem solving
Interpersonal skills
RealPage OneSite
Microsoft Office
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
Valid driver's licence
Collaboration
Heavy lifting

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