Service Coordinator
- The Bronx, NY, United States
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Job details
- Posting language
- English
- Posted
Original job description
Service Coordinator Join the Beanstalk Academy team as a Service Coordinator! At Beanstalk Academy, we are dedicated to providing a safe and nurturing childcare experience for our families. Our trained and dedicated teachers work together with parents to give each child the confidence and skills to succeed. As a Service Coordinator, you will play a crucial role in ensuring that our children receive comprehensive care and support.
Job Summary:
We are seeking a highly motivated and organized Service Coordinator to join our team. The Service Coordinator is responsible for comprehensive case monitoring of all care provided by early intervention professionals, including physical, occupational, and speech therapists, special educators, social workers, nutritionists, and psychologists. You will link families to necessary community resources, collaborate with mutual service agencies, and serve as a primary advocate for the family.
Responsibilities:
- Provide coordination to an assigned caseload of children receiving skilled care involving occupational, physical, or speech therapy, as well as special instruction, psychological care, family counseling, or nursing
- Serve as the liaison between skilled care providers, El Officials, and families, arranging effective contact between parents and skilled care providers as needed
- Ensure that assigned children and families are placed with an appropriate professional or agency, and that services adhere to the child's plan of care
- Document accurate records regarding time frame, billable units, and content of all case management activities
- Monitor the receipt and quality of visit notes and verbal updates, and consult with Supervisors regarding professionals who are not adhering to Agency/EIP policy
- Maintain current progress notes for all assigned clients, including referral information, care placement, start of care date, ongoing case concerns, and discharge planning
- Successfully contact Therapy Staffing Agencies and ongoing assigned personnel regarding the ongoing status of each case
- Participate in IPFS meetings, maintain monthly home visits, and engage in effective and timely communication with EIOD's
- Collaborate with QA Supervisor and Business Staff to address outstanding issues in regards to provider activity or denials for services rendered
Requirements:
- 3+ years of experience working in a pediatric special needs and/or early childhood program providing comprehensive case coordination or
- Associate's degree in a Human Service field and a minimum of 2+ years of professional experience providing pediatric case management services and/or health care coordination or
- Bachelor's degree in Psychology with a minimum of 1 year of coordination experience within an early childhood, health care, or social service setting
Preferred Qualifications:
- Ability to fluently speak and understand another language in addition to English
Why Join Us:
At Beanstalk Academy, we offer a supportive and inclusive work environment, competitive salary, and opportunities for professional growth and development.
How to Apply:
If you are a motivated and dedicated professional looking to make a difference in the lives of children and families, please apply to this exciting opportunity to join our team as a Service Coordinator.
More about this job
Skills
- Child care
- Counselling
- Case management
- Communication skills