UKG Analyst

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Beacon Hill is looking for a UKG Analyst to support the ongoing maintenance and administration of UKG Pro Workforce Management (WFM) in a fully remote, 6-month+ contract role. This position is ideal for HRIS professionals with experience supporting UKG environments, managing ServiceNow tickets, and working with HCM and FCM functions. The analyst will be responsible for monitoring and reporting issues, supporting application sustainment activities, assisting with testing and documentation, managing access requests, and helping ensure the stability of UKG integrations. Strong communication skills and the ability to work independently are essential, while advanced troubleshooting and resolution responsibilities will be handled by senior team members.

Required Skills:

Experience supporting UKG Pro Workforce Management (UKG Pro WFM)

Knowledge of Time & Attendance and Scheduling functionality

Understanding of HCM and FCM processes

Experience monitoring, identifying, and reporting application issues

ServiceNow ticket and incident management experience

Experience creating and maintaining knowledge base documentation

Familiarity with UKG integrations and application sustainment activities

Experience supporting user access requests through SailPoint or similar identity management tools

Ability to assist with testing, validation, and change documentation

Working knowledge of Advanced Scheduling and Absence Management

Familiarity with Hyperfinds, Dataviews, Notifications, Transaction Assistant, and CRT functionality

Strong verbal and written communication skills

Ability to work independently and manage assigned tasks with minimal supervision

Willingness to participate in an on-call rotation

Desired Skills:

UKG Pro WFM Workforce Analytics experience

UKG Pro WFM DataHub knowledge

Healthcare Productivity experience

Kronos Workforce Central (WFC) experience

REST API knowledge

ProWatch experience

SQL skills

Jira experience

Experience supporting enterprise workforce management environments

Familiarity with release management and assessing application impacts from system upgrades

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Info